Are you having issues? Select the issue you are having below and provide feedback to Faithful Counseling.
- Long wait time (less than 30 hours) to be matched with a therapist
- May not vibe with the assigned counselor initially
- Not as ideal as in-person counseling for some individuals
Complete guide to troubleshoot Faithful Counseling app on iOS and Android devices. Solve all Faithful Counseling app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BetterHelp, developers of Faithful Counseling.
All counselors are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). By combining Biblical wisdom with clinical expertise in mental health, our counselors invite God into the conversation through prayer while formulating actionable plans to best address the unique challenges their clients face. Additionally, every counselor has self-identified as a practicing Christian, shared their testimony with us prior to joining the platform, and has verified that their beliefs align with our Statement of Faith. You and your counselor will be given a dedicated virtual "room,” which will be your private and secure way of communicating. This room is open 24/7. You may also have phone or video based sessions with your counselor, facilitated through FaithfulCounseling. Your counselor will log in to the same room, read your messages, and respond with feedback, insights, and guidance. The frequency of your sessions would vary based on your availability, and the interaction between you and your counselor. The thousands of counselors of Faithful Counseling are a group of practicing Christians that provide therapy online. We bring therapy into your life on your terms through direct messaging, phone, and video chats with licensed professionals. You are not limited in the number of messages ("sessions") you can have with your counselor. Faithful Counseling provides affordable access to high-quality mental healthcare from dedicated Christians. Your counselor will help you understand the circumstances that hold you back as they prepare you to move forward. In this room, you will write about yourself and the things going on in your life, ask questions and discuss the issues that trouble you. This ongoing one-on-one dialog is the basis of your work with your counselor. They have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training, and practice. While their experience, expertise, and background vary, they all possess at least 3 years and 2,000 hours of experience.