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Choose from unique homes—near or far—in
many countries around the world. Find everything from getaways near national
parks to apartments in the heart of big cities and book right in the app.
Are you having issues? Select the issue you are having below and provide feedback to Airbnb.
By Casey Austin jones 1 year ago
Received a message on my cell that I needed to complete ID process. I have already uploaded driver's License front an back. They sent a link to my cell phone for completion. It asks for my cell phone number(which they have, that's how they reached me). When I try to put it in for the Philippines it shows the country code 63 and the next line is where i need to complete the rest of the number to obtain a selfie. Does not allow me input. This is crazy. I'm 71 and this is just stressing me out. You have my id and credit card, please complete my reservation at "Alice's" .Thanks
By Jessica celious 1 year ago
The app settings automatically change arbitrarily I have shown proof to customer service but they do absolutely nothing. Once they out sourced all the customer service the host experience has been really difficult
By Beverly T 1 year ago
I am a super host with a 4.9 listing and many good reviews. I was booked week after week after opening for months Out of nowhere for no reason, the listing completely stopped having any bookings or inquiries. This happened after the law changed and I adjusted the minimum stay requirement. I know it's not pricing or term. I did research and my people are not only looking in my area but booking long stays. I tested it by dropping the price significantly and using the tool to see "views" As expected its not even being seen!! customer service is completely doing nothing since its visible on their end!
By Vera 1 year ago
I have bem trying to log in for 2 weeks already, volutes the app send me a verification notice for me to add the first 4 digits of my phone, abd shows the last four digits of a number that is not mine! So I cannot log in my account! Please help !
By Bak 1 year ago
Out of the blue recently, airbnb app cannot display properly on Huawei P20 Pro running on android 8.1. It was working this year. The top header (search and various tabs) was blank out. Not sure it airbnb pulling out of China in July, or Huawei phone. Even after uninstalling and load airbnb from Huawei store instead of Google Play Store, its same problem. Anyone knows what the problem?
By Ana Novo 1 year ago
Two weeks ago I reported that the verification code for accesing the app was being sent to an email that is not mine, which means that I do not have access to the code and have not been able to access the app for 2 long weeks. I have talked to 4 different people from the help desk and sent screen shots of the message I receive so they can see it is not my email. They haven´t solved my problem so far and keep saying the engineers are analysing. The only thing I need is that the verification code is sent to my email which I provided above. Hope this reaches any one that can help me. Regards
By Ana Novo 1 year ago
Two weeks ago I reported that the verification code for accesing the app was being sent to an email that is not mine, which means that I do not have access to the code and have not been able to access the app for 2 long weeks. I have talked to 4 different people from the help desk and sent screen shots of the message I receive so they can see it is not my email. They haven´t solved my problem so far and keep saying the engineers are analysing. The only thing I need is that the verification code is sent to my email which I provided above. Hope this reaches any one that can help me. Regards
By Desiree Zalatan 2 years ago
The airbnb applications is asking for verification of identity but they have the wrong phone number to verify with, and now I want to cancel that window but it won’t close
By navdeep 2 years ago
app not allow to login.many times three dots shows long time .after that error massage
By Justin 2 years ago
Can’t open on iPad, using Chrome or Safari, can you please check and fix? It is impossible to book
By Lynn burrow 2 years ago
Airbnb website on iPad mini4 keeps crashing. Can’t get in when searching. I have updated iPad, closed site, and can find no reason why it won’t work.
By Lindsey Brown 2 years ago
I can’t log onto the app or even log in from the website on Chrome. I have been trying to log on for a week and the logo just spins when I try from the app or website. I have a trip coming up and I need to contact the host ASAP! Please help!
By Dennis Dangerfield 2 years ago
Error message after clicking search on iPad and iphnone
By Dennis Dangerfield 2 years ago
When search button on first screen is tapped the result is a mostly blank screen with “cannot connect” error message. Does so on iPhone and iPad….. all day
By Celia 2 years ago
I can get on the site but when I try to review properties it throws me off, goes to a blank screen that says their is an error
By Kara Jeter 2 years ago
App will not allow me to log in. Just spins (3 dots keep appearing)
By Sherwin Rodgers 2 years ago
I get a message “ops something went wrong “. Nothing will open. Other apps however do.
By Hannah Go-Agbayani 2 years ago
Hi! The app stopped working on my iPhone and I cannot connect via Saferi or Chrome. Help please.
By Carly 2 years ago
Not able to book cannot connect to http
By Liliana 2 years ago
App is not working properly. Keep sending an error message. Thanks
- No additional precautions for pandemic
- No recourse for guests
- Massive hike in cleaning fees
- App is lacking in searching options
- Host deceived us and customer support team was unhelpful
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Complete guide to troubleshoot Airbnb app on iOS and Android devices. Solve all Airbnb app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Airbnb, Inc., developers of Airbnb.
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Developer: Airbnb
E-Mail: [email protected]
Website: Visit Airbnb Website
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