Capital One app not working? crashes or has problems?

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I have a problem with Capital One

Are you having issues? Select the issue you are having below and provide feedback to Capital One.



⚠️ Most reported problems ⚠️
Something else
61.4%

Login
20.5%

Crashes
11.4%

Not working
6.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Capital One Problems 🔥

Not useful for deposit account holders

No alerts when a deposit is made to my account

No alerts when a transaction is made over a certain dollar amount

No notifications sent from the app to my device

📋 27 Reported Issues:

F
Fauna 2024-02-08

Keeps opening / Launching All lie itself and i'm not staying shut down closed i've irenstalle...no help won't stay closed.

F
Fauna Simon 2024-02-08

App keeps launching all by itself after I close and signed out.

A
Anne Marie O’brien 2024-01-31

Blank screen when I try to open app

G
Geraldine Castro 2024-01-26

I have just bought a Samsung S24 phone and I am having issues adding the Capital One Credit Card on Samsung Pay. I am located in Dubai. I am not sure if this has something to do with the issue. Could someone please assist me?

S
Stephen Hogwood 2023-10-18

Can't open app

H
Hugh LaGrange 2023-10-16

app keeps stopping and going back to log in after taking front picture of deposit.

M
M Lloyd 2023-10-05

Keeps says as a bug

C
Cindy Bradford 2023-07-11

Why does my app keep crashing been like this for two weeks

S
Sherry 2023-07-06

I had the capital zone app for several years. Then suddenly it disappeared. I have to go to the App Store every time I want to use the app. I can’t down load the app. I can only OPEN the app.

J
Johnny Reed 2023-06-26

my app will not take pic of my check to dep.. it opens but doesnt show check on camara , i tried re installing app all permissions are ok , i restarted phone .

J
Jennifer 2022-10-13

The Capital One app crashes on my iPad 12 Pro. Same issue as another poster - can enter login info but as soon as I submit login, it crashes. Multiple re-download attempts have not solved the issue.

S
SANFORD RICHTERMAN 2022-08-13

When I try to open the app I getr the message "Capitol One has stopped"

N
Nancy Neidig 2022-07-28

The app will not open on my iPad 12 pro. It lets me enter my login and password and once I hit enter the app crashes and disappears. I have deleted the app several times and redownloaded. Still the same problem. It works fine on my iPhone 12. Would appreciate some response to this problem.

D
Dorothy Magee 2022-07-28

Can't log into any of my accounts. I just installed the mobile app again & got nothing .It won't load at all .Is if fixed ,should I worry about my accounts?

D
David 2022-07-26

I am trying to deposit a check, but when I click front image the screen goes black and stays black. I cannot take photos of the check to deposit it.

N
Nicholas Alderman 2022-07-01

CAN'T EVEN REDOWNLOAD THE APP AFTER UNINSTALLING

N
Nathaniel Robinson 2022-06-22

Hello, I can't access my account. I

H
Henry Ajima 2022-06-19

Recently when I use the capital one app to log in It wants a verification code. I haven’t experienced any problems in the past while abroad up until recently. I check my account on a daily basis when I make a charge to stay on top of the exchange rate for my purchase.. I am still abroad and need a solution to check my accounts. In the past it was more convenient because a code was sent via email but now the code must be sent to a US based number. Will using a VPN solve this issue?

M
Modesto 2022-06-15

I have problem with the mobile application. When i click the application, It does not open. It only says: Service error. I have tried to solve This App error but with not exit at all.

T
Tony Hughes 2022-06-03

I can’t get on get the online app to work once it has opened it just says it can’t access my information as I have no internet connection when I have a good internet connection this has been going on for months and made get a few late payment fees. I have tried a few ways to get the app to work but still no joy.

P
Paul Evans 2022-05-31

My bank app not working

K
Kim Hunter 2022-05-13

I can't get on my online account for a while. Keeps saying can't access my information as I may not have internet connection but I have. Keep taking app on and off. My settings are to to date. Don't know what to do

K
Kyle 2022-05-07

Nobody can open the app it keeps crashing wtf

K
Kay GODSAFE 2022-05-05

Once I put the pass code in it does not allow access to transactions payments etc. Keeps saying no Internet connection when it is obvious I have this. Tried on different WiFi connections but its just stopped working and hasn't for about 3 weeks now.

D
Daniel Sullivan 2022-04-24

Capital one like other American businesses is going to shit with problems on app and online statements and their customer service is plain fucking stupid.

B
BRANDON DOWDY 2022-04-15

APP NOT WORKING, CANNOT PAY BILLS SINCE ORIGINATING THE ACCOUNT AND DOWNLOADING APP.

E
Edward LaBombard 2022-04-13

App opens, then crashes after user and PW is entered

Showing 1-27 of 27 reported issues:

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Developer: Capital One Services, LLC