Netflix

Contact Netflix

Published by on 2019-12-09

Looking for the most talked about TV shows and movies from the around the world? They’re all on Netflix. We’ve got award-winning series, movies, documentaries, and stand-up specials. And with the mobile app, you get Netflix while you travel, commute...


Claim this page

Overall Rating

4/5
3.5

App
Not Recommended

contact an app

Go to: Reviews | Software Details | Alternatives | Cancel Subscription

How to Contact Netflix


Netflix Contact Information

Listed below are our top recommendations on how to get in contact with Netflix. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Netflix. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Netflix, Inc.


Get Pricing Info for Netflix

Contact Netflix! Or Contact Support

Need help using Netflix? Try their Help Center now!

Netflix in the News!


Social Support and Contacts


Netflix on Facebook!

Netflix on Twitter!

Netflix on LinkedIn!

A better way to Contact apps


You can now contact Netflix customer service directly via Email using our new site - AppContacter.com


Contact Netflix directly

Common Netflix Issues


  • By Angrymonkeymermaid
    1

    Downgraded instead, Not watching as much

    I noticed over the past year that I have been using Netflix less and have been really disappointed with their selection and layout. So I downgraded to the lowest possible billing option and have been great with it for months now. Layout: I wish that when I selected which genre I want to watch that it showed a years list. I like 90's suspense thrillers and kids holiday movies, 50's creature feature horror movies, and 80's action and comedy movies. But it's a bit hard to find with their made up titled sections and makes me waste more time searching than watching. And the search feature doesn't not show me all the movies in these keywords as only a few can fit on the search screen. Also, there movie selection in these categories aren't that much and I end up watching Crackle a lot more. Ended up watching Crackle and Freeform Channel for Halloween instead! I feel Netflix has too much Drama and Gore movies-not my cup of tea. I expected new seasons of "Sabrina the teenage witch," "Mystery Science Theater," and other such shows to be new and available for October but they were not. So knowing when to show new show seasons for holidays is lacking. Who needs the new "Nutcracker" movie in July!? Also, when am I going to see new "Mystery Science Theater" episodes? Love the new show!! Creature feature movies are really lacking on Netflix!! And when is the new "Bright" movie coming out!? This is why I downgraded.



  • By dallastigers
    1

    Preview loop & music & Info & Passcode

    I can’t stand browsing through titles anymore looking for something interesting. If I pause too long I have to deal with the noise and video loop. Music/noise is worse, but give option to stop both. Why must one click done and then ok after entering ratings passcode override? 2 steps? It wasn’t great, but the app with older apple tvs was better at inputting passcode even before the added step. Why with the TVOS app can I not always see all of the description of a specific episode or movie including language spoken when scrolling through episodes. I like scrolling through episodes current way better then old way where i didnt even know what season I looking at unless i scrolled to top. Just allow ability to get all the info. Put back a way to better exclude things on main menu I will never watch. For example I only like stand up comedy in a club with a group of people watching together live I will never watch stand up comedy on Netflix so please quit showing them to me. Others may love them. Make it easier for both of us. I have tried to give thumbs down over and over. You used to be better at putting shows in menu I may want to watch without searching or being hidden by a ton of stuff i will never watch. Non-app issue. Quality Content has been lacking.



  • By Guiness51
    1

    No description

    I don’t know who comes up with these updates for the app but they’re terrible. First it was the taking away of the star rating. Which means I can’t get an idea on whether the show/movie might be good before wasting my time watching. Now the latest nonsense of taking away the brief description of what the show is about. Instead it’s just a list of genres the show/movie falls under. I, like many other people, enjoy many different genres of shows and movies. For example I’m not going to watch a movie simply because it’s an action movie. It’s the same even for documentaries which makes even less sense. Say a documentary is on Egypt. How can I tell it’s going to be something that I’d be interested in just the few genre and descriptor words? It could be about things I already know about Egypt or it could be talking about new discoveries and facts I’ve never heard of. Whomever is making the decision to allow these ridiculous updates is awful I’m not saying fire this person but them and everyone else involved in these updates should be allocated to a new task within Netflix. My account alone isn’t keeping Netflix afloat so this isn’t any threat but I’m so close to canceling my account. It’s getting less and less worth the money I’m charged for it.


Have a Problem with Netflix? Report Issue

Leave a comment:


Why should I report an Issue with Netflix?

  1. Pulling issues faced by users like you is a good way to draw attention of Netflix to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Netflix customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Netflix.

keyboard_arrow_up