Contact Costco

Contact Costco Support

Published by on 2023-10-25

About: It's easy to save time and money while on the go, with the Costco Mobile App!
We've improved our mobile app, to make it easier for members to access the
incredible values found only at Costco. DIGITAL MEMBERSHIP CARD: Access your
membership card from the home page of the app.



How to Contact Costco Customer Service/Support

Costco Contact Information

Listed below are our top recommendations on how to get in contact with Costco. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Costco. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Costco Wholesale Corporation



54.55% Contact Match

Developer: Costco Wholesale

E-Mail: [email protected]

Website: Visit Costco Website

52.17% Contact Match

Developer: Costco Wholesale

E-Mail: [email protected]

Website: Visit Costco Wholesale Website



More Matches

Get Pricing Info for Costco
Contact Costco! Or Contact Support
Need help using Costco? Try their Help Center now!
Costco in the News!


Social Support and Contacts

Costco on Facebook!
Costco on Twitter!
Costco on LinkedIn!






Reported Issues: 3 Comments

4.8 out of 5

By 👀🎅🎏🎈🍀


Mobile services unavailable ❓❓

This App is getting worse each update‼️Why‼️Why‼️Why‼️🤨 It’s completely useless now‼️‼️‼️ This app has become unusable, now it seems fixed the language setting issues, but then 95% of the time is not loading, all I’ve got is “Costco Mobile Services Unavailable” 🤔⁉️; when everything is working with my iPad except Costco App🙄 I just can not believe this is come out from Costco‼️😐🤢 As more people shopping online, the App should get better, not worse, period‼️🤨 I don’t know what’s happening with this Costco app, they fixed the sign in issue, but now out of the blue, there is a pop up asking to set the language for the app, why, why, why⁉️🤨 I’ve been using the app, the next day opened the app (I didn’t update the app, just using it), saw the pop up with no good reasons, makes me don’t want to use it anymore❗️I just can’t believe this Costco app is getting worse and worse‼️🥴 The app is broken‼️🥴 I used to be able to sign into my account in the app & make purchase, till two days ago, out of no where, I’m not able to sign in anymore⁉️ What have they done❓❓❓ Now the app is useless except for browsing🤨🥺🤢



By DL8849


Photo app is terrible, slow, ancient, not user friendly

Let me start my saying, I love the stores, products, pricing and employees. But Costco definitely drops the ball with regard to their ancient photo app. I recently began to use google photos and was excited to load my pictures onto my Costco photo account which I’ve had for 13 years! I got through about 10 albums, and since last Tuesday (6 days & counting), I have been getting error messages or connection messages. It just won’t load any more pictures. Is there a limit? I found a different method to get my pictures loaded, but it literally required uploading about ten photos at one time. I’ve tried this on my phone and my laptop and using different WiFi. None work or they glitch half way through the upload. So frustrating. I am feeling like I need to cut the cord with the photo center and use one that has location, facial recognition and search properties. Costco can’t even download or sort pictures in order. Why? Am I missing something. I have the most current version and it doesn’t work any better in my laptop.



By Jjames35 iTunes


Don't bother with the app, Costco it has no idea what is doing.

Redding California store for anyone who is interested in knowing where this happened. So, not sure if this is the app, the online store, or the warehouse but there's a disconnect here. I downloaded the app so I could stop carrying the card. I logged in and it said I had to come to the warehouse to finish the verification. I went to customer service and they told me the app was wrong and that they didn't have an email address on the account. So, I showed him where on the app it said to come in and he repeated that the app was wrong and there wasn't an email address on the account. So I asked how I was able to log into the account in the app and the website if there wasn't an email address. He said I was wrong and that there wasn't an email address in the system and that it might be on the website but not on our account. So, either this guy is terrible at his job and customer service or this guy is fine at his job and terrible at customer service. Either way a terrible experience using the app and working with the warehouse so far.




Have a Problem with Costco? Report Issue

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Why should I report an Issue with Costco?

  1. Pulling issues faced by users like you is a good way to draw attention of Costco to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Costco customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Costco.


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