Best Help Desk Softwares December, 2024
SherpaDesk HelpDesk Support
bigWebApps
Sherpadesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: IT helpdesk ticketing, analytics, invoicing, project management, time tracking, billing, remote assistance, & much more.
SherpaDesk builds software that makes running your business easier.
AD HelpDesk
Sajid Khan
AD Help Desk allows secure administrator of Microsoft's Active Directory from your iOS device. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure.
IT helpdesk | ServiceDesk Plus
Zoho Corporation
The IT help desk software trusted by 100,000+ service desks world wide
The right help desk app for you
- The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified. So you can access best in class features to manage your IT help desk.
HelpDesk Mobile
bigWebApps
bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.
Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field.
SaaS helpdesk|ServiceDesk Plus
Zoho Corporation
ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team.
Jitbit Helpdesk
Jitbit LP
Jitbit Helpdesk is one of the most popular help desk software providers on the market. Our main focuses with Jitbit Helpdesk are on productivity, ease-of-use and simplicity.
mHelpDesk
mHelpdesk, LLC
mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs.
HelpDesk Enterprises INC
HelpDesk Enterprises INC
This app, as the name goes, is a free platform offering valued help and solutions to different problems across different walks of life. The HelpDesk group(s) on the app allows its users to post or share issues that they are faced with, and also provides them with the opportunity to correspond and interact with others who have experienced the same issues.
Web Help Desk Mobile
SolarWinds Worldwide, LLC
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.
Web Help Desk Mobile is not a standalone application.
GroupLink everything HelpDesk®
GroupLink
GroupLink everything HelpDesk® has the features you need to help simplify incident requests, increase productivity, improve communication, streamline and track issues, and report progress. This is an essential tool for any company or organization.
Zoho Desk
Zoho Corporation
Put your customers at the heart of your business, even when you're on the move.
Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!
The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.
Freshdesk Support Desk
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Support Desk app for iOS.
DaluxFM HelpDesk
Dalux
Med DaluxFM HelpDesk kan dine brugere benytte deres smartphone til enkel og nem indrapportering af fejlmeldinger eller servicebestillinger i jeres ejendomme med billeddokumentation.
Dalux understøtter QR-koder, GPS og selvvalgte emner, så brugerne med få klik kan lave en god og struktureret fejlmelding eller servicebestilling med præcis lokation.
i-net HelpDesk Mobile 2.0
i-net software GmbH
The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.
Novo Cinemas HelpDesk
MD Farooq Ahmed
Novo Cinemas Helpdesk Mobile App is a fully functional mobile application for IT Service Management. Currently it supports the entire life cycle of Incident Management and Request Fulfillment modules.
Protection 360®
T-Mobile
Protection 360 by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more.
LiveHelpNow Help Desk
LiveHelpNow, LLC
Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our live chat software allows you to interact directly with your website visitors in the same way you would in a traditional retail store.
Desk.com
salesforce.com
Whether you're on the road or just in the conference room, the Desk app will help you stay on top of customer issues, collaborate with your team, and track and respond to cases. It's that easy and it's always safe and secure.
ServiceDesk Plus MSP
Zoho Corporation
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software.
ProConnect HelpDesk
MD Farooq Ahmed
ProConnect Helpdesk Mobile App is a fully functional mobile application for IT Service Management. Currently it supports the entire life cycle of Incident Management and Request Fulfillment modules.
IT-HelpDesk
NAQEL CO
IT Helpdesk
NAQEL IT Helpdesk App – is a user-friendly app enabling Naqel Users to easily create/report issues related to the IT apps,
This mobile app will be be used to:
1. Create new tickets
2.
HappyFox Helpdesk
HappyFox Inc
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
HyperCloud HelpDesk
Hypermedia SRL
HyperDesk is an effective, reliable video solution for sales, technical support, customer service and much more. Operators can quickly initiate the video call session and answer questions in real-time by making sure the customers get what they need and when they need it.
Paramount HelpDesk
MD Farooq Ahmed
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.
HappyFox Help Desk 2.0
HappyFox Inc
HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.
Almajal-Smart HelpDesk
Nanosoft Engineers India Private Limited
Smart Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Gorgias Helpdesk
Gorgias Inc.
The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money.
Help Scout
Help Scout PBC
Help Scout's iOS app gives you powerful help desk software in your pocket so you can easily support customers on the go. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience.
FoundationProperty HelpDesk
Nanosoft Engineers India Private Limited
Smart Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Mojo Helpdesk
Metadot Corporation
The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any iOS device. The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go.
HelpDesk 3
Jerome Kaegi
With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets.
myHelpDesk
Dataprise, Inc.
Professional 24x7 technical support for your employees.
THE BEST OPTION FOR EMPLOYEES ON THE GO
Provide your employees access to technical support around the clock.
Macworld Digital Magazine U.S.
IDG Communications Inc.
Macworld is the largest Apple-focused publishing brand in the world, and Macworld Magazine (U.S.
DX HelpDesk
Elias Medeiros Junior
O sistema tem a finalidade de gerenciar todas as requisições realizadas pelos seus clientes de modo rápido e fácil. É uma ferramenta que fácil manuseio, com uma interface limpa, bem objetiva e o mais importante, possui todas os recursos e informações necessárias para um controle de solicitações.
BeyondTrust Support
Bomgar Corporation
You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile.
Ignatiuz HelpDesk
Ignatiuz Software LLC
Happy employees lead to business success. Give them the care they need with Helpdesk, a free to use internal ticketing system by Ignatiuz.
Cayzu Help Desk
Cayzu Inc
Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium-sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage multiple brands from a single portal and more.
NTT FM HelpDesk
JLL
Helpdesk Management System is important for facilities management because it helps in organizing the entire work flow of a facilities and property with priority service request on daily basis. With help desk management, significant time can be saved as it allows other critical issues to be addressed based on the priority.
NetHelpDesk
Net Help Desk Limited
Welcome to the NetHelpDesk smartphone App for iPhone Users, free to download and use with your main version of NetHelpDesk, and compliment all the great functionality you get in the main program.
Features of the app include:
- Access tickets assigned to you
- Access tickets unassigned
- Access Customer, Site and User details
- Add Expenses incurred in tickets, or ad hoc, Amount, Date Incurred
- Record Journeys travel in tick.
Zendesk Support
Zendesk
Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time.
Panda Helpdesk
Apple Panda
Panda Helpdesk is our very own solution to help our clients regarding the issues faced while using our services. You can issue their problem by creating a ticket to our support team.
Groove Help Desk
Groove Networks
Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app.
Groove is the simple help desk alternative for growing, customer-centric companies.
Reamaze Mobile
Reamaze
Re:amaze’s iOS app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away.
Like its web sibling, the Re:amaze mobile app extends powerful features such as multi-channel messaging via email, Twitter, Facebook, and Instagram to your po.
Facilit Helpdesk FDVU
Facility Management AS
Facilit FDVU Helpdesk allows users to easily report needs and deviations directly against current buildings.
The following features are supported in the mobile version of the solution:
- Select facility with text search
- Show helpdesk messages on facilities with color indicator for status and easily distinguish between open and closed issues, create new things either fast without image or through taking photo and choose case .
Help Desk
almaviva spa
In “AlmavivA Mobile Help Desk” c’è tutta la competenza AlmavivA nei settori Mobile e Service Desk Management.
Affiancandosi al sistema di ticketing tradizionale accessibile da Web, l'applicazione consente ai clienti AlmavivA di aprire, gestire e monitorare i propri Ticket in mobilità.
LAPSSignify LAPS Help Desk
Signifium LLC
LAPS Help Desk console allows you to view and reset the local administrator password of LAPS enabled endpoint, directly at your fingertip. LAPSSignify enables the LAPS team to quickly retrieve and reset passwords from anywhere directly from their iOS device.
Freshservice
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go.
ASHI Helpdesk
ASHI
Help Desk Application for the American Society of Home Inspectors. This app allows members to submit questions to industry experts.
BMC Track-It!
BMC Software, Inc
BMC Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and the graphical reports display the data you require to meet your business needs.
TomTicket: Help Desk
TomTicket Software LTDA
O TomTicket: Help Desk é um aplicativo exclusivo para usuários Premium e Enterprise do TomTicket.
Com ele é possível criar e acompanhar chamados, podendo responder os chamados diretamente do seu smartphone e muito mais.
BeyondTrust Rep Console
Bomgar Corporation
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
Help Desk+
Starkode Limited Company
Help desk for business is the fastest, easiest way to create service tickets, change requests and incidents on the go that allow multiple users working together in the most simple way. Whether you provide services, support, build or repair products, it is ideal for managing project incidents and customer support services, team work and self work.
Abhisi Help Desk
Ritwik Mukhopadhyay
Abhisi is an all in one sales and support solution that is designed to reduce the gap between your business and your customers.
Respond faster - because speed is highly valued by your customers.
Active Directory Assist
BitsAbound Inc
Securely manage Active Directory from anywhere and anytime! Absolutely NO server component required. ADAssist is innovative, intuitive and beautifully designed with native iPhone and iPad support.
Radar for Zoho Desk
Zoho Corporation
Radar by Zoho Desk brings exceptions to your attention through simple and intuitive
dashboards. Designed for managers, the app provides vital customer service stats at a
glance, including Live Traffic, Ticket Traffic, and Customer Happiness Ratings.
ISL Light
ISL Online
Share the screen of your iPhone or iPad with a remote technician to receive technical support or use your iOS device to remotely control any Windows, Mac, or Linux computer.
Receive technical support:
Whenever you need help with your iPhone or iPad, just share the screen of your iOS device with your help desk technician to receive efficient remote support.
Goo Service Desk - Help Desk
INOSAS TEKNOLOJI ANONIM SIRKETI
Mobile staffs can handle issues anytime and anywhere by using GOO Help Desk Mobile
With GOO Service Desk Mobile version, the support team can interfere the cases occurred in your organisation independent of time and place. They can easily monitor the cases opened by the organisational units, record the interventions, change the recording status, and close the cases.
Mumineen Help Desk
Husain Bandookwala
An Application developed for the assistance of Mumineen. Currently it features an option to confirm their presence for Niaz Jamaz to avoid food wastage.
ADDA - The Apartment Super App
3Five8 Technologies Private Limited
ADDA is the SuperApp for your Apartment, Villa or Condo, the One-Stop App for Managing Visitors, Raising Service Requests, Maintenance Bill Payments, Facility Booking, Community Networking, Discovering recommendations, deals and offers from the Neighborhood and much more.
For Apartment Residents, ADDA App provides the following benefits:
• View and Pay all your apartment maintenance dues.
TIKTING ® Helpdesk Management
Farhat Zohra
TIKTING® is the best Helpdesk and Change Management System by ITDEVTECH Inc. It is focused on speed and reliability and it is easy to pick up and integrate with the corporate environment.
KACE GO
Quest Software, Inc.
Take your productivity to the next level using KACE GO!
The KACE GO app was created to provide access to the KACE SMA Appliance from any location, enabling IT professionals to remain effective from all corners of the workplace, across multiple office locations and even while on the road. Now IT administrators can review and respond to real-time service desk and monitoring notifications, examine inventory details and deploy so.
Vision Helpdesk
JPK Software Solutions PRIVATE LIMITED
Vision Helpdesk is an all-in-one customer support help desk platform that enables you to manage various channels like calls, chat, email, web forms, Facebook, and Twitter under a single roof.
Vision Helpdesk offers three products:
1) Help Desk Software (multi channel help desk)
2) Satellite Desk (multi brand/company help desk)
3) Service Desk (ITIL/ITSM desk)
Help Desk Software – Robust all-in-one multi channel ticket man.
HelpSpot
UserScape
Take the power of HelpSpot with you. Access all your filters, reply to customers, and use popular responses for instant replies.
HelpDeskEddy
EddySoftGlobal OU
Поддержка клиентов не должна прекращаться, когда вы покидаете свое рабочее место. Для этих целей создано приложение HelpDeskEddy для iOS.
BetConstruct Help Desk
Soft Construct Limited
Control your business wherever you go! BetConstruct’s Help Desk application allows you to submit tasks and requests and track tickets and incidents on the move.
The functionalities including project management, statistical analysis, notification system and many more will meet customers’ needs and efficiently facilitate the workflow.
nBibo: Get Instant DIY Help
nBibo, LLC
nBibo puts you in touch with the right expert assistant to help you with your DIY project. Trying to fix your heating system? Stuck on a stubborn car repair? nBibo is there to connect you with the right expert assistant to help move the project along.
Nilex Mobile Helpdesk
Nilex AB
Manage your IT helpdesk when you’re on the go!
Nilex Mobile Helpdesk enables you to respond to service requests anywhere, anytime. Whether you’re on the road or simply away from a computer, Nilex Mobile Helpdesk gives you the flexibility you need to deliver superior helpdesk support from anywhere in the world.
BMG Mall Help Desk
Intellinet
Help Desk System for All the Tenants & Admin of BMG Mall. Now Report issues under different Category with the convenience of your Smart Phones and be notified as soon as problem get resolved.
OneDesk
OneDesk Software
Connect to your OneDesk account and respond to customer tickets, update tasks, and collaborate with colleagues. You can log your work by creating time-sheets and running task timers.
Desk360: Helpdesk
Desk360
Desk 360 – Helpdesk
Customer Service Software
Developed for Desk360 users, our iOS app enables you to access all customer messages and requests on your phone and stay in touch with your customers. Just like the web panel, you can respond to your customer requests effortlessly using the Desk360 app.
HelpNinja
Revmakx Technologies PVT LTD
With the Help Ninja you can:
• Manage all your team inboxes in the single app and with a tap of your finger.
• Reply to your customers easily on the go
• Add notes for your internal collaboration regarding that conversation.
Remote Utilities
Remote Utilities LLC
Remote Utilities is free remote desktop software that provides easy and secure access to a remote computer. The program allows you to view the remote screen and operate its mouse and keyboard as if you were sitting right in front of it.
SeamlessDesk
Cesar Bielich
SeamlessDesk is your one stop shop to easily managing all your customer support needs by means of creating user tickets. We support ticket creation through multiple portals such as Web, Email & Social Media.
Deskero
Nabra Ltd
Great customer care cannot be tied down to a desk! Engage customers and deliver great support on the fly with the Deskero app: a super easy tool that packs all the great Deskero features right inside your smartphone, allowing you to easily follow all your team activity and quickly reply to customers.
And it doesn’t end here: with the Deskero app, our integrated chat system is right at your fingertips, as well as our advance.
Incident IQ
Incident IQ, LLC
Incident IQ users can now enjoy the power of Incident IQ on the go. Teachers can submit help tickets with ease.
Sonetel 2.0
Sonetel
Increase your sales by being more available to customers and prospects - while on-the-go. Add a free chat widget to your web site.
Faveo Helpdesk Community
Ladybird Web Solution Private Limited
To use this application please sign up on www.faveohelpdesk.
Halo ITSM, PSA, Service Desk
Net Help Desk Limited
Welcome to the Halo Service Solutions app for iOS devices, free to download and use with your main version of HaloITSM, HaloPSA or Halo Service Desk. The Halo app compliments all the fantastic functionality offered in the main application and allows you to stay on track whilst on the go.
NetSupport Manager Control
NetSupport Ltd
The NetSupport Manager Control for iOS provides mobile remote control for existing NetSupport Manager remote control users remotely from any iPad, iPhone or iPod.
The mobile Control allows a user to quickly search and connect to both local computers by either IP address or PC name, or to browse, connect and view remote computers utilizing the free NetSupport Manager Internet Gateway component.
Novell Service Desk
Micro Focus Software Inc.
Novell Service Desk is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal disruption to your organization, enabling users to focus on the core business. It provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians.
Kayako Classic
Kayako
This app for Kayako Classic users. Using the new Kayako? Search for our new app 'Kayako'.
Engage Service Desk
Inland Northwest Health Services
The Engage Service Desk App allows customers to check the status of their help/ticket requests 24 hours a day, 7 days a week.
As an INHS-Engage customer, you already know that you can call or email for the latest status on your help tickets any time, day or night.
OTRS
OTRS Inc.
OTRS adds structure to the communication and workflows of your team. If you aren't already using it to be more productive, try it today by visiting otrs.
Micad Helpdesk Advanced
MICAD Systems (UK) Ltd.
The Micad HelpDesk Advanced app is used to remotely receive reactive and planned preventative maintenance jobs as well as soft service requests. When a job is started, it will activate a stopwatch to accurately feedback on how long is taken to complete the job.
Innova Help Desk
Innovaciones de Sistemas, S.A. de C.V.
TICKETS
- Consulta los Tickets Abiertos / Cerrados por Fecha y Agente.
CHAT
- Obtén información valiosa respecto a las Respuestas y Tiempos de Respuesta aplicables al proceso de comunicación con los Clientes.
LV Reset
LumenVox LLC
Easily enroll (via voice biometrics and/or knowledge based authentication) and then, authenticate, to facilitate a password reset or account unlock without the help of your organization’s help desk/support staff. A mobile solution for you to verify your identity and then self-service, LumenVox Password Reset eliminates the frustration of forgotten passwords.
ngDesk
All Blue Solutions Inc.
ngDesk is a fully customizable business operations software that can be tailored to improve any business.
Apptivo All-In-One
Apptivo
The Apptivo app brings everything your business needs from customer management and project management to invoicing into one customizable and integrated solution. Effortlessly manage your sales pipeline and track your projects from your mobile, on-the-go.
iGVE
Extron Electronics
iGVE is a powerful, convenient App that allows users with proper credentials to manage, control and monitor their AV facility using Extron's GlobalViewer Enterprise. iGVE permits on the go, mobile access to the GlobalViewer Enterprise without the need for a bulky laptop or computer.
Experts Exchange
Experts Exchange, LLC
Popular technology library and solutions provider helping professionals make the most of their workday. Ask questions, get answers, and collaborate with certified tech professionals anytime, anywhere.
Action Help Desk
Results Squared LTD
Action Helpdesk takes all of the hassle out of managing your helpdesk by allowing you to raise, track and manage issues easily.
With Action Helpdesk, anyone in your school or trust is empowered to report issues to helpdesk teams as and when they see them.
BMC Track-It! Remote Desktop Management
Netop
BMC Track-It! Remote desktop management software for iOS gives you the ability to provide effective desktop support remotely from your iPad, iPhone or iPod. Detect, diagnose and resolve issues quickly with the minimum amount of disruption or loss of productivity.
PAL Smart Helpdesk
Nanosoft Engineers India Private Limited
PAL Smart Helpdesk is to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Help Police Out
Liu ShunE
Help Police Out is a challenging Unblock puzzle game!!!
Traffic rush hour is coming. It's your time to be a good Police car conductor,Help Police out of the way.
DropDesk - Sistema de Chamados
Sergio Souza Andrade Filho
O DropDesk helpdesk permite sua empresa a gerir seus chamados com eficiência e fornecer suporte excepcional ao cliente em qualquer lugar com apenas alguns cliques através do seu iPhone.
Todas as interações com seus clientes é unificada em um só local.
MSP Manager
SolarWinds MSP UK Ltd
We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.
SMART Service Desk
SMART Service Desk
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
LiveAgent
Quality Unit s.r.o.
LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring.
eduHelpDesk
Ministry of Education - Bahrain
The official Helpdesk application allows Ministry of Education staff members to easily and quickly alert Helpdesk engineers about their problem cases. Staff and engineers can both seamlessly create, track and transfer orders on the go.
TeamSupport
TeamSupport LLC
*****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THIS
APP*****
Provide better support to your business customers with the TeamSupport app
for iOS. With the power of the TeamSupport app you can view, assign, and edit
tickets on the go, respond to customer requests, collaborate with your team to
resolve issues faster, view information at the customer (both company and contact level), and keep up to date with internal d.
MAKEEN Helpdesk
Nanosoft Engineers India Private Limited
Makeen Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
HelpdeskAdvanced
PAT Srl
HelpdeskAdvanced Mobile: IT Service Management
Description:
Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe
It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services.
You must .
Self Help Desk
Alterscope Solutions LLC
You talk to the owl, then everything flips around, and whatever you said is said back to you. You have the opportunity to have a conversation with yourself like you were in someone else's shoes.
Faveo Helpdesk
Ladybird Web Solution Private Limited
The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is.
Office Helpdesk
Rakesh Ranjan
NVR India carefully and credibly performs major administrative and HR services for companies. Our tailor made iOS application- Office Helpdesk efficiently store record of every service sought by a particular company and also maintains the track record of the detail of the services provided by our team.
REAM Help Desk
REAL ESTATE ASSET MANAGEMENT CO
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the app.
SupportCenter Plus
Zoho Corporation
ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team.
LT Help Desk Executive
Logitrans Technology Pvt Ltd
Help Desk app request will be responded using the Help Desk Executive app by support agents.
Paldesk
Paldesk
Customer engagement is no longer a series of one-off experiences - it is an ongoing dialogue. This is why live interactions are so important for your business.
RMS Mobile
Remote Utilities LLC
RMS is free remote desktop software that provides easy and secure access to a remote computer. The program allows you to view the remote screen and operate its mouse and keyboard as if you were sitting right in front of it.
Panda Helpdesk Agent
Apple Panda
Panda Helpdesk Agent is our very own solution to help our clients regarding the issues faced while using our services. You can issue their problem by creating a ticket to our support team.
Deskpro
Deskpro Ltd
This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop.
Help Desk Prosone
Prosone
Ahora es más fácil estar en contacto con nosotros. Con la nueva aplicación de HelpDesk desde tu Smartphone puedes observar el estado de tus casos, crear un nuevo caso, darle seguimiento a los casos que ya tienen un ticket e interactuar con nuestro técnico desde cualquier lugar y cuando lo desees.
Active Directory Assist Pro
BitsAbound Inc
Securely manage Active Directory from anywhere and anytime! Absolutely NO server component required. ADAssist is innovative, intuitive and beautifully designed with native iPhone and iPad support.
smartQ - workflow management
5pm
smartQ is a visual task management app - assign work, track progress and store team communication in one central place. Adjustable to fit any workflow.
ChangeGear
SunView Software, Inc.
ChangeGear * for mobile provides a completely dynamic experience for IT staff and end users that want to quickly monitor and access their ITSM services from anywhere and at any time from their iPhone or iPad. Whether it's submitting requests, checking the knowledge base, interacting with the chatbot, or keeping an eye on productivity, ChangeGear for mobile is the most convenient way for users to interact with the service desk .
Muscat Bay Helpdesk
Nanosoft Engineers India Private Limited
Muscat Bay Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Smart Helpdesk V3
Nanosoft Engineers India Private Limited
Makeen Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Waldmann HELP DESK
Herbert Waldmann GmbH & Co. KG
Direct and fast help from the Waldmann service team.
The HELP DESK app assists in cases when technical support for Waldmann products is needed.
EUI Helpdesk
Basis Information Technology
All Xperience functionalities at tap's fingertips!
Thanks to EUI Helpdesk app, the helpdesk operators of the European University Institute (EUI) will be able to provide an even more advanced support service in solving the daily problems of users.
Through the EUI Helpdesk app, you can access to the Xperience platform using an interface designed and optimized for the mobile experience and simplify operators interventions.
OSCO Helpdesk
Nanosoft Engineers India Private Limited
OSCO Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
ADSignify - Active Directory
Signifium LLC
ADSignify is a beautiful and intuitive mobile management tool designed for Active Directory Administrators and Managers to manage Microsoft Active Directory directly from your iOS Phone and Tablet.
The app is ready to use immediately after download.
It Expert Help Desk Partner
Tran Viet Huy
It Expert Help Desk Partner help our expert partner connect client more easier.
HIL IT Help Desk
Hil Limited
HIL IT Help Desk support on the go. It's a mobile app by HIL Limited that helps the employees to quickly raise the tickets - Incidents/Requests related to Application support, Infra Support, network, SAP etc.
School Chat
Blue Desk Labs, LLC
Get EVERYONE in your class together with School Chat. Never wait for your friend to respond to get HELP with your homework.
Reliance FM Helpdesk
Nanosoft Engineers India Private Limited
Reliance FM Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
BAU Exchange Help Desk
Bahçeşehir University
Bahcesehir University (BAU) offers exchange programs to its students and this application includes all information about these different programs including Erasmus+ and World Exchange. The application is also considered as a guide for the incoming exchange students who visit BAU for a semester from different countries around the world.
CloudMeHelpdesk
CloudMe Computer Trading LLC
Its an app used to manage customer complaints.Including complaint login, customer details and issue tracking.
Smart Helpdesk
Nanosoft Engineers India Private Limited
Smart Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
Chatstack
Stardevelop Pty Ltd
Chatstack (formerly Live Help) allows you to chat with your web site visitors. You are able to see who is currently browsing your web site and accept incoming chat requests from your web site visitors right on your iPhone.
Helpdesk Service Center
Lam Lu
Hệ thống quản lý doanh nghiệp chuyên cung cấp dịch vụ tư vấn, thiết kế, xây dựng và bảo trì trung tâm dữ liệu. Các tính năng chính bao gồm:
- Quản lý nhân viên.
ifms-self service helpdesk
Nanosoft Engineers India Private Limited
ifms Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers.
HRIS SGC
Subodh Kaura
Login: Application login is mandatory
• The user needs to login using a UserID & Password. The UserID will comprise of the CompanyCode/EmployeeCode.
云客服
Yi Chuang Information Technology Co., Ltd
云客服是成都逸创信息技术有限公司专注SaaS模式的客户服务领域产品，支持将多种渠道客户的请求在同一地方进行管理和响应，提升企业的客户服务质量和效率。
【主要功能】
1.客服工单处理系统：对工单进行查看、处理和流转操作，有序、协同、高效地解决客户的问题。
2.
PFI Helpdesk
P2G LLP
Helpdesk open to users of specific PFI contracts. Install only where invited to do so - restricted use.
Neighbium
Neighbium Technologies Private Limited
Neighbium is a cloud-based society management solution with a vision to make your society better managed and strongly connected. It offers a private and open network for apartment owners and residents to connect with their neighbours.
FW Webb Heat Design App
F.W. Webb Company
This app allows end users to interact, schedule, get technical information, contact information, schedule appointments and reach out to technical experts at FW Webb. This app will make it easy for the end user to get in contact with an internal FW Webb team member to make it easier for them to get the information that they need.
ic Helpdesk
Mentric Technologies
infraConnect Helpdesk Solution offers Business Discovery capabilities that unlock the power of information for helpdesk management.
Understanding the backlog and knowing which tickets need to take on first priority is
a key concern for IT departments.
CrossTec Remote Control
CrossTec Corporation
The CrossTec Remote Control for iOS provides mobile remote control for existing CrossTec Remote Control users remotely from any iPad, iPhone or iPod.
The mobile Control allows a user to quickly search and connect to both local computers by either IP address or PC name, or to browse, connect and view remote computers utilizing the free CrossTec Remote Control Internet Gateway component.
IssueTracker
eWorkplace Apps
IssueTracker is a collaborative application to manage and track issues and tasks of projects. This is a hosted application and your data is stored in our cloud.
MobileDesk
helpLine CLM AG
Answer service inquiries in helpLine and satisfy SLAs with your phone via Mobile Desk:
• Satisfy SLAs: Receive important notifications on processes on-the-go and respond immediately
• Simple documentation: Record activity from your phone – no on-site follow up needed
• Utilize customer information anywhere: Look up contacts, call them directly, and facilitate communication wherever you are.
Yeahdesk: easy-to-use helpdesk
Pavel Manylov
Yeahdesk is a tool for customer support which helps you to manage conversations from messengers, social networks and emails. Distribute, auto reply, collect user data and make your customer happy.
HRS Service Desk Agent
HRS (Hospitality and Retail Systems) Ltd
This is a free app for all Support Agents around the Globe working with Service Desk by HRS.
* Be notified of ticked updates and new requests
* Create, edit, comment and resolve tickets on the go
* Browse your performance reports
* Get up to date information about customers, their contacts and maintenance conditions.
Keka HR
Keka
Keka is now faster, lighter and easier to use, providing consistent user experience across all the platforms. Everything still feels familiar, yet everything is different.
KHelpDesk
Maicon Ferreira
O KHelpDesk fornece acesso remoto fácil, rápido e seguro ao seus clientes.
Você pode usar esse aplicativo para:
- Controlar computadores remotamente como se você estivesse sentado na frente deles.
ONE ABG HELPDESK
Aditya Birla Management Corporation Private Limited
Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with.
Issue & Service Tracker
ProjectSoft
--- Issues Manager now for free, fully functional without limitations and FREE from ads! ---
Issues Manager provides you with a full Issue Management for small businesses, anywhere, anytime, both as an independent tool in off-line mode and as a client to web based back-end service.
Issues Manager allows managers, executives, designers, service technicians to be updated about their business activities: business partners manage.
M42Mobile
Matrix42 AG
The Matrix42 App delivers the power of Matrix42 Workspace Management at your users' fingertips, anytime and anywhere. It provides a simple, intuitive interface for end users to access your service catalog, place orders, submit help desk tickets, check the real-time status of orders and tickets, view company news and browse the company address book - all from the convenience of their iOS devices.
Hippo Chat Support
Click Labs
Manage customer conversations wherever you go
In-App messaging made easy as you can now access your customer conversations and contacts from the comfort of your Phone.
Whether it’s sales, marketing or complaints, hippo will help you better manage your business dealings by providing enterprises with better solutions to customer response rate and every customer now can finally feel prioritized.
Duplica
Gianpiero Radano
Duplica: Share the screen of your device remotely
Be it from the other end of the office or halfway around the world.
With Duplica you can mirror your iPhone and iPad screen on a web browser remotely without limitations around the world, all you need is just an internet connection.
Hmh User
Jake Ljungberg
The help me holly app is used to connect Someone to a live professional via video chat to get help with anything they are working on. Realtime support.
Asista Helpdesk
ASISTA SOFTWARE SOLUTIONS PRIVATE LIMITED
Asista app helps your customers and agents use the asista service on mobile.
At asista, we constantly endeavour to enhance User Experience, and as a step forward in this endeavour we are happy to launch our iOS app for asista.
REVE Chat
REVE CHAT PTE. LTD.
REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions.
Key Features
• Proactive Chat: Proactively engage with the website visitors for offering instant assistance and increase your chances of more sales.
ManageEngine Analytics Plus
Zoho Corporation
ManageEngine Analytics Plus is a powerful IT analytics software that analyzes your data and transforms it into insightful reports and dashboards.
The all new Analytics Plus app is your fast lane to keep track of all your data wherever you are.
VTE
Crmvillage.biz
VTECRM Mobile application allows you to access to your VTECRM installation with an iOS specific interface. The crm in your pocket!
It also have GPS functionality.
GetAptly
Invisible Apps, Inc.
“Top 20 Most Promising PropTech Solutions for 2019” -CIO Magazine
“Top Tech Tools to Watch in 2019”- Multihousing News
Easy to use as an inbox, but packed with powerful tools to bring teams together to close more deals and provide incredible resident experiences. Make real connections with customers and prospects to build meaningful relationships through intelligent conversations.
BOSS Support Central
BOSS Inc
BOSS Support Central is a fully integrated on premise ITSM solution that lets you manage, track and keep control of your IT environment. The Support Central suite includes modules for IT Service Desk, Asset Management and Lifecycle Management.
MT91 Consultations
Tokalosh.com Entertainment, LLC
Use this app to initiate sessions related to entrepreneurial coaching, UI/UX design, and technical support by phone, FaceTime, as well as email and text exchanges.Before initiating any type of session, tokens must be obtained through an in-app purchase.
Olify Service Desk
Olify IO s.r.o.
Aplikace Olify Service Desk slouží pro zadávání a řešení incidentů, požadavků a jiných tiketů do systému Olify Service Desk. Uživatel může prohlížet zadané tikety, zadat nový tiket, upravit stávájící tiket a změnit stav tiketu.