It's easy to save time and money while on the go, with the Costco Mobile App!
We've improved our mobile app, to make it easier for members to access the
incredible values found only at Costco.
DIGITAL MEMBERSHIP CARD: Access your
membership card from the home page of the app.
Are you having issues? Select the issue you are having below and provide feedback to Costco.
By Paula Weidner 5 months ago
My searches load very slowly or not at all.
By Joe Coffman 7 months ago
The upgraded app looks different when I bring up my account to check out of Costco. when the clerk scanned it he said it came up invalid account. I uninstalled it and reinstalled, but it still looks the same. anyone else having this problem?
By Tamara Cooke 7 months ago
Digital card won’t load properly. Tries to load my old expired account vs my current family account and tells me I need to renew. Our family card is active through Dec.
By Dean Winner 7 months ago
Ever since I upgraded from an IPhone 8 to IPhone 14 pro I can’t get the Costco app to open unless I power off and restart my phone.
By Van Freed 9 months ago
Have Costco app on Iphone and click on it and nothing comes up. Has worked fine till today.
By Susan 10 months ago
App will not allow my Citibank/Costco credit card to attach. Customer service could not get it to work either. They even sent a letter say that for some unknown reason they could not attach my credit card to the Costco App.
By Kimberly 11 months ago
The Costco app will not download on my apple iPhone 13. I have memory!
By Pamela D Warwick 11 months ago
App States can't process right now.
By Michele 1 year ago
Cannot shop on app without getting this msg: Costco Mobile Services Unavailable Some Costco Mobile services are currently unavailable.
By Bill 1 year ago
Costco app was installed and ran ok for years, but recent attempts to updateit failed. So, I uninstalled it. I tried to install it, but Android 7 says "can't install Costco wholesale".
By William Martin 1 year ago
I can't change my warehouse, when I search for location the words are all overlapped and set as warehouse button is unclickable
By Krystina Bair 1 year ago
Can't get checkout to process on either Android or laptop. Chatted with Costco and did all the recommended actions to fix it to no avail. Chat rep won't process my order either 😒
By Sam 1 year ago
App is useless. No results show up for any products!
By Elizabeth Quinn 1 year ago
Receipts from warehouse purchases are not there? Used to work fine but now There’s no information where the receipts should be?
By Pau 1 year ago
The digital membership card does not show with honor 8 with android 7. Log in Costco app on other phones such as Moto E and the membership card shows.
By Kirby 1 year ago
Constant circle as app reloads! cant shop or even look at things. Loses info in fields by reloading app so i cant add it to account.
By Miguel Alvarado Jr 1 year ago
Trying to shop engagement rings on Costco website but a message appears there’s a problem with the mobile app. Fix it soon, very frustrating. Been trying for 2 days now!
By Robert Johnston 1 year ago
Constant circle as app reloads . cant shop or even look at things. Looses cell number reloading app so i cant add it to account. Cant look up purchases on credit card reloads to blank feild after scanning card
By Lori Lee 1 year ago
I keep getting error trying to use Costco app!!
By Jas 1 year ago
Can't sign in cause it won't load..it keeps buffering
By Dawn Ryan 1 year ago
App just spins and doesn’t open to account to sign In To check orders. I Already reset app
By Jenny Draeger 1 year ago
I’m expecting same day delivery and the order hasn’t shown up in the app and when I check the status it won’t load anything beyond the text that shopper checked out.
By Anita C Wong 1 year ago
Having issues with displaying digital membership card on the app. Continuously displaying system unavailable. Have already tried to delete and reinstall app along with restarting phone. It has been ongoing for several weeks now.
By Virginia Madden 1 year ago
My app is not giving me the price. “something went wrong and we are unable to display the price.”
- Photos of items not always coming in focused.
- App infrequently loads information correctly.
- Language setting issues.
- App not loading 95% of the time.
- Pop up asking to set language for the app.
- Sign in issue.
- Unable to sign in.
- Ancient photo app.
- Error messages or connection messages.
- Limit on number of pictures that can be uploaded.
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Complete guide to troubleshoot Costco app on iOS and Android devices. Solve all Costco app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Costco Wholesale Corporation, developers of Costco.
54.55% Contact Match
Developer: Costco Wholesale
E-Mail: [email protected]
Website: Visit Costco Website
52.17% Contact Match
Developer: Costco Wholesale
E-Mail: [email protected]
Website: Visit Costco Wholesale Website
Use your membership card to enter the warehouse and at checkout. SHOP: Browse this app. com’s unique and expanded selection, which offers thousands of items not found at your local warehouse. WAREHOUSE INFO: See details about your nearest this app warehouse, including regular and holiday hours, services provided, driving directions and gas prices. Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a this app pharmacy. DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of Costco . SPECIAL EVENTS: View the Special Events happening at your local this app and set reminders for upcoming events. TRAVEL: Shop this app Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more! SHOPPING LIST: Keep track of the items you want to pick up on your next trip to this app. BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently. SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device. PHOTOS: Order metal prints, acrylic prints or photo mugs directly from Costco . We've improved our mobile app, to make it easier for members to access the incredible values found only at this app. Enjoy having items delivered straight to your door! PHARMACY: Order prescription refills & check status on prescriptions. Have them delivered to your door or pick them up at select this app locations. GAS PRICES: Just tap the locator pin on the map to view current gas prices. It's easy to save time and money while on the go, with the this app Mobile App!