Costco app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
49.5%

Crashes
14.3%

Something else
13.8%

Connection
13.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Costco Problems 😠👌🔥

- Photos of items not always coming in focused.

- App infrequently loads information correctly.

- Language setting issues.

- App not loading 95% of the time.

- Pop up asking to set language for the app.

- Sign in issue.

- Unable to sign in.

- Ancient photo app.

- Error messages or connection messages.

- Limit on number of pictures that can be uploaded.

  27 Reported Issues: 😵🆘🛟🚨📢

Phillip Armstrong
2024-12-08

Costco App not working. The app won’t open for use anymore. I have never experienced this before

Marci Huckell
2024-06-18

The home page loads. When you try to go to a “department” (clothing, new items, etc), it says “access denied.” It’s been like this for at least a week.

Ja Le
2024-04-23

Coincidentally since the latest android update I can't access costco.com even on my laptop, and the app only shows my current shopping list. I can't browse the savings brochure or any other section. I can't access any account info at all. I have it installed on two android devices, tried making sure I was logged out on both, uninstalled and reinstalled it on one of them, and still nothing. This is happening both at home (on laptop and my phones) and when my phones are out of the house on network or other wifi. I've tried clearing the cache and the storage and still nothing

Paula Weidner
2023-10-03

My searches load very slowly or not at all.

Joe Coffman
2023-08-26

The upgraded app looks different when I bring up my account to check out of Costco. when the clerk scanned it he said it came up invalid account. I uninstalled it and reinstalled, but it still looks the same. anyone else having this problem?

Tamara Cooke
2023-08-18

Digital card won’t load properly. Tries to load my old expired account vs my current family account and tells me I need to renew. Our family card is active through Dec.

Dean Winner
2023-08-01

Ever since I upgraded from an IPhone 8 to IPhone 14 pro I can’t get the Costco app to open unless I power off and restart my phone.

Van Freed
2023-06-12

Have Costco app on Iphone and click on it and nothing comes up. Has worked fine till today.

Susan
2023-05-06

App will not allow my Citibank/Costco credit card to attach. Customer service could not get it to work either. They even sent a letter say that for some unknown reason they could not attach my credit card to the Costco App.

Kimberly
2023-04-23

The Costco app will not download on my apple iPhone 13. I have memory!

Pamela D Warwick
2023-04-04

App States can't process right now.

Michele
2023-02-19

Cannot shop on app without getting this msg: Costco Mobile Services Unavailable Some Costco Mobile services are currently unavailable.

Bill
2022-11-19

Costco app was installed and ran ok for years, but recent attempts to updateit failed. So, I uninstalled it. I tried to install it, but Android 7 says "can't install Costco wholesale".

William Martin
2022-10-10

I can't change my warehouse, when I search for location the words are all overlapped and set as warehouse button is unclickable

Krystina Bair
2022-09-26

Can't get checkout to process on either Android or laptop. Chatted with Costco and did all the recommended actions to fix it to no avail. Chat rep won't process my order either 😒

Sam
2022-08-26

App is useless. No results show up for any products!

Elizabeth Quinn
2022-08-21

Receipts from warehouse purchases are not there? Used to work fine but now There’s no information where the receipts should be?

Pau
2022-08-11

The digital membership card does not show with honor 8 with android 7. Log in Costco app on other phones such as Moto E and the membership card shows.

Kirby
2022-07-23

Constant circle as app reloads! cant shop or even look at things. Loses info in fields by reloading app so i cant add it to account.

Miguel Alvarado Jr
2022-07-02

Trying to shop engagement rings on Costco website but a message appears there’s a problem with the mobile app. Fix it soon, very frustrating. Been trying for 2 days now!

Robert Johnston
2022-06-24

Constant circle as app reloads . cant shop or even look at things. Looses cell number reloading app so i cant add it to account. Cant look up purchases on credit card reloads to blank feild after scanning card

Lori Lee
2022-06-11

I keep getting error trying to use Costco app!!

Jas
2022-05-28

Can't sign in cause it won't load..it keeps buffering

Dawn Ryan
2022-05-26

App just spins and doesn’t open to account to sign In To check orders. I Already reset app

Jenny Draeger
2022-05-16

I’m expecting same day delivery and the order hasn’t shown up in the app and when I check the status it won’t load anything beyond the text that shopper checked out.

Anita C Wong
2022-05-16

Having issues with displaying digital membership card on the app. Continuously displaying system unavailable. Have already tried to delete and reinstall app along with restarting phone. It has been ongoing for several weeks now.

Virginia Madden
2022-05-02

My app is not giving me the price. “something went wrong and we are unable to display the price.”

Showing 1-27 of 27

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Common Costco Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Costco app on iOS and Android devices. Solve all Costco app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Costco iPhone Issues and Solutions

  2. Costco Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Costco Wholesale Corporation, developers of Costco.




About this app

Use your membership card to enter the warehouse and at checkout. SHOP: Browse this app. com’s unique and expanded selection, which offers thousands of items not found at your local warehouse.  WAREHOUSE INFO: See details about your nearest this app warehouse, including regular and holiday hours, services provided, driving directions and gas prices.  Get refill reminders, track your medications, manage family accounts, transfer prescriptions, and find a this app pharmacy.  DIGITAL MEMBERSHIP CARD: Access your membership card from the home page of Costco .  SPECIAL EVENTS: View the Special Events happening at your local this app and set reminders for upcoming events.  TRAVEL: Shop this app Travel for great deals on vacation packages, hotels, cruises, rental cars, theme parks and more!  SHOPPING LIST: Keep track of the items you want to pick up on your next trip to this app.  BUSINESS CENTER: Stock up on everything from Restaurant Supplies to Office Essentials, and keep your business running smoothly and efficiently.  SAVINGS: Conveniently receive the latest Warehouse Savings right on your own device.  PHOTOS: Order metal prints, acrylic prints or photo mugs directly from Costco .  We've improved our mobile app, to make it easier for members to access the incredible values found only at this app.  Enjoy having items delivered straight to your door!  PHARMACY: Order prescription refills & check status on prescriptions.  Have them delivered to your door or pick them up at select this app locations.  GAS PRICES: Just tap the locator pin on the map to view current gas prices.  It's easy to save time and money while on the go, with the this app Mobile App!