.
Are you having issues? Select the issue you are having below and provide feedback to Booking.com.
By Karen Cook 1 month ago
The Booking.com App on my iPhone mixes up past bookings with active bookings. I have to scroll and scroll through a mix of past and active to find a certain active bookings. Super annoying and time consuming. If I click on "Past" it only shows past bookings, but when I click on "Active" it shows many past bookings along with active bookings.
By Alicia 2 months ago
The app will not let me search flights. Sometimes ‘flights’ don’t show up. Help
By Lorraine 3 months ago
I can look at accommodation but it won't allow me to click in and look at rooms or make the booking, it just pops up "There is a problem" I have tried uninstalling and re-installing the app, but it still doesn't help
By Maurice Ekanayake 4 months ago
Hello, I cannot seem to send or receive messages from properties that I have booked
By Mike Watkins 4 months ago
My booking.com app won’t let me send messages, it just keeps spooling.
By Jennifer Vanden Brink 7 months ago
I can use Booking.com fine on my android phone, but not on my chromebook. I can do basic site navigation, but the links for viewing photos and reading reviews, opening the map, etc. all do nothing.
By Pam S 11 months ago
I have been trying to book flights for how many days and it always end up with Reservation Failed. I have called my bank several times and they confirmed that there is nothing wrong with my card. I tried other payment methods and asked friends to book for me but same result. What is the fox for this???
By Karen Dunn 11 months ago
Trying to book reservation. All my information in the App is correct. Every credit card I use it will not accept and continues to say try later. I have been trying for two days. My credit card company said my card is fine and they have received nothing to process from Booking.com. How can I make a reservation?
By Fadi Shaya 1 year ago
it is almost a month, cannot browse on my laptop booking.com images on google chrome and Microsoft web browser crashed, However, hotels.com and all other booking websites are working perfectly. We have tried to delete the cookies and reset our browser, but it seems the problem from your end.
By Laacea Wilcoxson 1 year ago
When I’m trying to book a flight Detroit Metro airports won’t show at all. I don’t understand why because I’ve bought tickets in the past leaving from detroit metro airport.
By Sharon robbins 1 year ago
It won't allow me to leave a review. When I go to type a comment to freezes and disables my phone with keyboard being stuck on the screen. Done this a few times.
By Janet Warren 1 year ago
I am trying to book a hotel it’s asking for cvc no on card but there’s nowhere to add it
By Gordana Dujmović 1 year ago
Cannot write review. It blocks me and even blocks disables my phone from working
By Alex 1 year ago
Booking.com app is so slow it's almost unbearable to use. I have a Google pixel 3a with the latest Android.
By Nadja Schulze 1 year ago
It is very slow, pages and pictures don't load, it crashes... Only started doing that recently. I did an outstanding update this morning hoping that fixes it, but unfortunately it didn't.
By Steven Osborne 1 year ago
Cannot view any properties no pictures
By Jakob N 1 year ago
Each time I log in, I am just referred back to the log in page. Absolutely annoying
By Grant Watson 1 year ago
When I close the app I can’t log back in. I have to delete the app then reload it so that I can log back in. Then if I close the app I have to do the same all again.
By Lee engert 1 year ago
App Won't install on my Oppo phone just gets to 97% install everytime buffers then that's it same over I'm on Android tried a hundred times over a month at least .
By Jen Prusa 1 year ago
Won’t let me reserve a room from my iPhone. I can search and select a room but it errors out when I try to pay. It works fine on my iPad.
By Shirley 1 year ago
I cannot download the booking.com app to my iphone using the message that booking.com sent me.
By Lisa 1 year ago
App launches but then freezes, can’t click on anything at all - iPhone 13 on iOS 15.4.1
By Raina 1 year ago
Constant buffering on the phone and iPad, even when I’ve deleted and signed in again . Not working at all!
By Jirasakdi Sarayodhin 1 year ago
Unable to open booking.com app, it always crashes. My iPhone 12 iOS has latest updated recently 15.5 and booking.com also has latest updated
By Tracy deeley 1 year ago
Not working, won’t allow me to put in any destination, just keeps buffering
By Wendy 1 year ago
Constant buffering
By Pauline Giles 1 year ago
I am having trouble loading various information, eg photos of a property, room details of a recent booking. I have tried over several days to sort the issue thinking it was just a temporary problem with the site. Can you please help?
By Malcolm 1 year ago
Booking.com app very slow to not working on my iPad. But it is working fine on my iphone
By Alison 1 year ago
Constant buffering even when I’ve deleted and signed in again . N browser just takes me to app again Which isn’t working . Just buffering
By Elena 1 year ago
App not been working for days!! I wanna book a holiday!
By Yvonne Jones 1 year ago
Constant buffering on my booking.com app Doesn’t accept my destination - displays ‘ searching for accommodation in [my] current location’
By Colette Knight 1 year ago
My booking.com app is buffering and very slow when I do eventually get on. I’ve tried using the browser but it too is very slow. I’ve used booking.com for years and this has never happened before .
By Michelle Sanchez 1 year ago
App not working for days!
By Grace 1 year ago
App keeps buffering
By CTaylor 1 year ago
Constant buffering - am not sure if bookings have registered! Not experienced this before
By Shirley Flynn 1 year ago
Hi there, my booking.com app is not showing any photos since April 29th!!!!
By Chris Matthews 2 years ago
App stopped working so uninstalled and tried to download again. Now unable to re install.
By Criostoir O'Mongain 2 years ago
I have downloaded the booking app on my iPhone and it opens at a blue booking.com splash screen and then nothing else.
- Long wait time for check-in
- Room not on bottom floor as requested
- Breakfast not as advertised
- Further away from stadium than advertised
- Difficult to cancel and get refund
Leave a comment:
Complete guide to troubleshoot Booking.com app on iOS and Android devices. Solve all Booking.com app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Booking.com, developers of Booking.com.
90.91% Contact Match
Developer: Booking.com Hotels & Vacation Rentals
E-Mail: [email protected]
Website: Visit Booking.com Website
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world!