Booking.com app not working? crashes or has problems?

Booking.com Status


I have a problem with Booking.com

Are you having issues? Select the issue you are having below and provide feedback to Booking.com.



⚠️ Most reported problems ⚠️
Not working
38.4%

Login
19.2%

Something else
11.6%

Crashes
11.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Booking.com Problems 🔥

- Long wait time for check-in

- Room not on bottom floor as requested

- Breakfast not as advertised

- Further away from stadium than advertised

- Difficult to cancel and get refund

📋 44 Reported Issues:

S
Steven Boyle 2025-02-19

App crashes within seconds of opening on Samsung phone

B
Bruno 2025-02-17

After update the app crashes on ios 15.8.3

P
PETR CZ 2025-02-16

Still crashing on iOS, the app booking started to crash by opening the main window on iphone

P
Petr CZ 2025-02-16

App is not starting, crashing during opening the main screen.

I
Iuliana 2025-02-15

App booking.com crashes on ios after the update at version 53.9.2

T
Thomas 2024-08-07

I’ve made bookings through the Booking.com app and received confirmations via email but nothing shows up in the app. Only a few past bookings show up.

K
Karen Cook 2024-03-11

The Booking.com App on my iPhone mixes up past bookings with active bookings. I have to scroll and scroll through a mix of past and active to find a certain active bookings. Super annoying and time consuming. If I click on "Past" it only shows past bookings, but when I click on "Active" it shows many past bookings along with active bookings.

A
Alicia 2024-02-16

The app will not let me search flights. Sometimes ‘flights’ don’t show up. Help

L
Lorraine 2024-01-05

I can look at accommodation but it won't allow me to click in and look at rooms or make the booking, it just pops up "There is a problem" I have tried uninstalling and re-installing the app, but it still doesn't help

M
Maurice Ekanayake 2023-12-04

Hello, I cannot seem to send or receive messages from properties that I have booked

M
Mike Watkins 2023-11-30

My booking.com app won’t let me send messages, it just keeps spooling.

J
Jennifer Vanden Brink 2023-09-08

I can use Booking.com fine on my android phone, but not on my chromebook. I can do basic site navigation, but the links for viewing photos and reading reviews, opening the map, etc. all do nothing.

P
Pam S 2023-05-08

I have been trying to book flights for how many days and it always end up with Reservation Failed. I have called my bank several times and they confirmed that there is nothing wrong with my card. I tried other payment methods and asked friends to book for me but same result. What is the fox for this???

K
Karen Dunn 2023-05-02

Trying to book reservation. All my information in the App is correct. Every credit card I use it will not accept and continues to say try later. I have been trying for two days. My credit card company said my card is fine and they have received nothing to process from Booking.com. How can I make a reservation?

F
Fadi Shaya 2023-04-09

it is almost a month, cannot browse on my laptop booking.com images on google chrome and Microsoft web browser crashed, However, hotels.com and all other booking websites are working perfectly. We have tried to delete the cookies and reset our browser, but it seems the problem from your end.

L
Laacea Wilcoxson 2023-03-10

When I’m trying to book a flight Detroit Metro airports won’t show at all. I don’t understand why because I’ve bought tickets in the past leaving from detroit metro airport.

S
Sharon Robbins 2022-08-21

It won't allow me to leave a review. When I go to type a comment to freezes and disables my phone with keyboard being stuck on the screen. Done this a few times.

J
Janet Warren 2022-08-14

I am trying to book a hotel it’s asking for cvc no on card but there’s nowhere to add it

G
Gordana Dujmović 2022-08-13

Cannot write review. It blocks me and even blocks disables my phone from working

A
Alex 2022-07-17

Booking.com app is so slow it's almost unbearable to use. I have a Google pixel 3a with the latest Android.

N
Nadja Schulze 2022-07-11

It is very slow, pages and pictures don't load, it crashes... Only started doing that recently. I did an outstanding update this morning hoping that fixes it, but unfortunately it didn't.

S
Steven Osborne 2022-06-21

Cannot view any properties no pictures

J
Jakob N 2022-06-05

Each time I log in, I am just referred back to the log in page. Absolutely annoying

G
Grant Watson 2022-06-03

When I close the app I can’t log back in. I have to delete the app then reload it so that I can log back in. Then if I close the app I have to do the same all again.

L
Lee Engert 2022-05-30

App Won't install on my Oppo phone just gets to 97% install everytime buffers then that's it same over I'm on Android tried a hundred times over a month at least .

J
Jen Prusa 2022-05-21

Won’t let me reserve a room from my iPhone. I can search and select a room but it errors out when I try to pay. It works fine on my iPad.

S
Shirley 2022-05-21

I cannot download the booking.com app to my iphone using the message that booking.com sent me.

L
Lisa 2022-05-20

App launches but then freezes, can’t click on anything at all - iPhone 13 on iOS 15.4.1

R
Raina 2022-05-19

Constant buffering on the phone and iPad, even when I’ve deleted and signed in again . Not working at all!

J
Jirasakdi Sarayodhin 2022-05-18

Unable to open booking.com app, it always crashes. My iPhone 12 iOS has latest updated recently 15.5 and booking.com also has latest updated

T
Tracy Deeley 2022-05-16

Not working, won’t allow me to put in any destination, just keeps buffering

W
Wendy 2022-05-15

Constant buffering

P
Pauline Giles 2022-05-15

I am having trouble loading various information, eg photos of a property, room details of a recent booking. I have tried over several days to sort the issue thinking it was just a temporary problem with the site. Can you please help?

M
Malcolm 2022-05-14

Booking.com app very slow to not working on my iPad. But it is working fine on my iphone

A
Alison 2022-05-13

Constant buffering even when I’ve deleted and signed in again . N browser just takes me to app again Which isn’t working . Just buffering

E
Elena 2022-05-12

App not been working for days!! I wanna book a holiday!

Y
Yvonne Jones 2022-05-11

Constant buffering on my booking.com app Doesn’t accept my destination - displays ‘ searching for accommodation in [my] current location’

C
Colette Knight 2022-05-09

My booking.com app is buffering and very slow when I do eventually get on. I’ve tried using the browser but it too is very slow. I’ve used booking.com for years and this has never happened before .

M
Michelle Sanchez 2022-05-07

App not working for days!

G
Grace 2022-05-07

App keeps buffering

C
CTaylor 2022-05-02

Constant buffering - am not sure if bookings have registered! Not experienced this before

S
Shirley Flynn 2022-05-02

Hi there, my booking.com app is not showing any photos since April 29th!!!!

C
Chris Matthews 2022-03-01

App stopped working so uninstalled and tried to download again. Now unable to re install.

C
Criostoir O'Mongain 2022-02-28

I have downloaded the booking app on my iPhone and it opens at a blue booking.com splash screen and then nothing else.

Showing 1-44 of 44 reported issues:

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