Gmail - Email by Google Reviews

Gmail - Email by Google Reviews

Published by on 2022-04-04

The official Gmail app brings the best of Gmail to your iPhone or iPad with
robust security, real-time notifications, multiple account support, and search
that works across all your mail. With the Gmail app, you can: • Make Gmail
your default email app on iOS • Automatically block more...


Software Approval Ratings

Disapprove
85.6%

Neutral
14.9%

Approve
14.4%

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Gmail - Email by Google Reviews: 20 Reviews

By

App goes back to Inbox too fast

ETA: I’ve uninstalled and reinstalled the app, as well as updating the iOS to 15.3.1. So far everything is working the way it should, so I’ve changed my rating from 2 ⭐️ to 5⭐️. The blue line showing which email I last interacted with is a nice touch. I only have one comment now: if it ain’t broke, don’t fix it! Sometimes new features “for better efficiency” actually take more steps than the functionality they’re replacing. I’ll send a note to the product team: I don’t want to use Meet. I wish I could turn that option off in settings so I don’t bump it accidentally at the bottom of the screen. 😑 Original review: I use a lot of labels, and when I click on a link in an email that’s not in the inbox, which takes me to a browser page, if I don’t return to gmail within about 30 seconds, when I do return it takes me back to the inbox instead of back to the label/folder I was in previously. Also, lately about half the time I open the app, the hamburger menu is missing and I have to take it out of multitasking and reopen it to fix that. I love the fact that I can add multiple labels and they are the right color, just like on the web interface, which isn’t available in the native Apple app, so I’m a fan, but these two issues are frustrating.


By

I’ve come all the way here to leave a review

The fact that I’ve gone out of my way to review an email app should say something. Why on earth can you not select all to delete mass emails through the app? It’s infuriating. I am rarely on my own desktop or laptop at home. I spend most of my online time at the office. And for some ridiculous reason, my company is extremely paranoid about gmail and has it completely blocked. Thus, I cannot log into my personal email through my work computer. I can only use my phone. But can I quickly select multiple/all emails in my junk folders to delete them at once through the app? No, I cannot. I have to select each one individually, which takes roughly a million years. Because I, like I’m sure a lot of people who have been using the same email since they were a teenager, have thousands upon thousands of junk emails sent to me every hour. So, to quickly and efficiently clean and organize my inbox, I must log into my email on my desktop at home in the evenings while my toddler is screaming at me. But do I do that? Of course not. Who thinks of cleaning their over-cluttered email inbox with their very limited evening free time. So of course, my millions of emails stack in my inbox for months until I can’t take it and eventually attempt to clean it all out, which takes hours, and I inevitably give up, and thus the cycle repeats. For the love of God, Google. Please add a feature so we can select all in the app and save my sanity.


By

Yes, it can be as bad as everyone says it is

June, 2021 I spent some time reading reviews after people updated to this whatever version and there's a lot of unhappiness about it. That it doesn't update automatically like some Google apps do even though I have automatic updates turned off is probably the only good thing about this update.I know I said I’d check out more mail apps but I didn’t. It’s such a PITA to do that, isn't it? Google doesn’t care if we’re frustrated. We're just little people. ____ There are things that don't make sense that have always made perfect sense before. They weren't as attractive as they might have been or were looking dated but they weren't granite tile countertops or shag carpeting kind of dated since they functioned smoothly without getting food bits stuck in them. Now there are things that should be so easy but then I find out I've been altogether wrong. Please don't keep releasing bad versions. I updated to a terrible one and the reviews are indicating the next update is awful. You had a functioning product that you broke. Why? ---- I tried to do something I hadn't done since you all had messed up the app. Since it was so bad my plan was: - Remove stars ✨ until only 1 ⭐️ remained. I'd already done that. - Find a 3rd party app that functions better. Annoying, but I hate this Gmail app almost as much as I do Facebook Messenger. That's a bad'un too.


By

Good Google email App; would be a 5 star with a few minor improvements

I enjoy using the GMail app. It works as expected and it is actually the only email app I use on my phone. However, I do have a couple of suggestion to further improve the app functionality and efficiency. Please add the ability to search for folders when moving messages from the inbox. It is really time consuming and cumbersome to “Move” a message out of the inbox, because you have to manually scroll through all your folders to select the one you want to move to. If there was a search option to quickly find the folder you would like to move the message to it would really improve my productivity on the app. Secondly, if the app could put my account email signature in the message like the desktop version does that would be real nice and help out a lot with my professionalism on the go with my phone. Thanks for your hard work and please consider incorporating these suggestions into the app if possible.


By

Stop asking me about my browser

I have used the gmail app for years. I recently changed some passwords and ended up choosing to switch to safari to save the suggested passwords in my keychain. Well the gmail app is positively having a fit that I don't use google chrome anymore and the petty rivalry is very unpleasant for a user. Every time I click a link in an email it asks me what browser to use - even though Safari is the only one I have!! The gmail app asks me every single time if I would like to please go download chrome from the app store in order to unsubscribe to an email. There is a setting that says "ask me every time" that I always switch OFF yet this keeps happening. Seems pretty useless to set a default browser AND say I don't want to be asked about it ... and then be asked about it every single time. I can only assume it reverts to "ON" when the app updates, which is like, once a week. About the same frequency that I unsubscribe to something, so it asks me every single time I click a link. Very disappointing. It is so unpleasant that I am considering deleting the gmail app and using the apple mail app to check my gmail account. I hope the developers see that their tactics don't foster loyalty and are a major turn off to users - you won't convince me to come back to chrome by harassing me about it, I'll just leave gmail too. Ridiculous.


By

Why the change?

I’m not loving or even liking a recent change they made. When I click a link in an email and it opens in Chrome or twitter or insta or wherever, and then I click the little arrow at the top left of the screen that says “return to Gmail” it previously would take me back to the email I had open, unless a long period of time had passed and then it might not do that. However, now it does one of two things, neither of which I like. It either goes back to the email but it is a blank screen and I have to click a left arrow button to get back to the email being open so I can read it, and figure out where I left off in the email. Other times, it goes back to Gmail as if I just opened it up after a long time and it checks for new mail. Then if I want to continue reading the email with aggregated news articles to to see what was next up, I have to remember which email it was and go hunt it down. Please, please, please...go back to the functionality around this you previously had where it would go back to the email you had/have open before you clicked a link, with the email still open and ready to continue reading (from the same spot) before I clicked away.





By

Doesn’t work

Used gmail for years and always recommend it. Recently I am no longer able to receive emails and can no longer verify my accounts because of this. Thought it was because of the storage limit they came out with but I am way under the limit for it so there is absolutely no excuse why their service just stopped working. My whole office believes that it is a way to try and get everyone to pay a subscription. Will be switching email providers now, all subs that couldn’t be canceled because of the verification issue will now be sent to our claims department and those companies will be back charged through visa because we are not able to log into those accounts anymore because gmail refuses to work properly. As we are not able to contact them without being able to login to those accounts, we will be adding google as the main reason why we are not able to do business with them anymore. This is a major issue and will most likely be brought up in litigation by multiple companies. Please don’t use gmail as a reliable source to send and receive critical emails. It will just stop working one day and you will most likely be locked out of any accounts you link to it or use it to send verification emails.


By

Basic functions…

For a company like google, it blows my mind that the app does not have a mark all as read option. You have this dumb sorting automatic sorting system that constantly hides emails from me that, but you can’t put the mark all option from your browser email system to the app. It is 2021. There is no possible reason for this. I only downloaded this app so I could separate the notifications between my two emails on the iPhone mail app and gmail app. I’m currently computerless, so this is quite an inconvenience dealing with emails. Also, I have searched through my entire email history, and have two unread emails I can not find. Searching for “unread” in gmail only pulls up THOUSANDS of emails you have automatically sorted into other email boxes. With no “mark all” feature on app or phone browser, this has made it impossible for me to get rid of the notifications for two, very old at this point, unread emails. I repeat, you are a billion dollar tech company. And you have less functionality than the basic iPhone mail app. 3/5 because obviously it’s an alright app besides the glaring problems.


By

Gmail for iPad / iPhone no “files app” integration

I use Gmail daily but due to the iPads “Files app” has superior performance for cloud services, imagery access and general use. I am forced to use the “Mail app” for nearly every mail. Gmail does not support “Files app” within iOS - it makes it very difficult to add multiple items from different services although it’s easy to add items from Google Drive, it is impossible to add from other areas within iOS. Considering the fact that I have access to SMB drives, Files app, Dropbox, Onedrive etc. Google drive the lack of access- is damaging The lack of files integration with “Files app” leads me to not be able to use Gmail. - composing a mail with anything that is not on google is difficult. The work around is I must go back-and-forth between drafting in Gmail and finishing my drafts in the IOS Mail app Gmail has far superior search capabilities and makes it very easy to find what I’m looking for. - honestly - I’d prefer to use Gmail but the lack of ability to add imagery or files from other apps makes it almost impossible to use as a daily goto app.


By

Great mail app except for browser preference

In general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an email and it asks if I want to use chrome or safari, I choose safari because that is my preference on my iPhone. I switch off the little “ask me every time” button. The very next time I go to open a link from an email, it could be the exact same link one second later, the browser preference window opens again, with the button switched on. It adds an unnecessary step every time I look at things from an email. Also, my saved safari things don’t all translate over to the safari that pops up within the app. I know you want me to use chrome because it is your product, but you offer a choice so it would be nice if that choice worked 😊


By

Warning about adding emails to your gmail

You will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a gmail address last year. What happened is that I’ve had gmail since 2005 and love it. I lost my free “legacy” added memory because I had to upgrade or I’d lose my emails.I spent hours going through my messages and deleting them because I received warnings if I didn’t upgrade soon, messages would disappear and if I did upgrade I’d lose my free space. I upgraded and I have my memory back on Apple products but for about a month or two on my Windows 10 laptop that I use for business, it was still showing that warning. Eventually it synced. So before you put all your emails in your gmail feed, check out if the “new gmail”will eat your memory and force an upgrade $$$$ before memory runs out and it’s pay to play. I’ve been a huge fan but I didn’t understand the takeaway of legacy memory. It was supposed to be lifetime but if I added on, it was gone and that’s what happened to “do no harm”


By

New Update Hurts My Eyes

I have migraine and vision issues. The new, jarring, super white look makes my eyes hurt, especially when I have a migraine. With no color separation or clear boundary demarcation, it strains my eyes, if I have to spend any real time checking my email. I no longer use a desktop or laptop computer, so I depend on using the app. The new changes make it almost impossible for me to use, though, because it literally hurts my eyes and causes my vision to blur. Additionally, the placement of the option to change accounts in the previous version made sense. Where it is placed in the new version is not intuitive or user friendly. It now takes extra steps to pull up a separate screen in order to switch between accounts. This means I have to spend additional time on the stark white, visually unappealing app, which literally causes me pain, if I want to check my mail. This is a HORRIBLE update, that does not give any consideration for those with eye strain or vision problems. I won’t even go into the serious need to add options for color coding, for people who rely on visual cues to stay organized. Or the fact that nearly every other email app had a dark mode, at the very least. Please, please, PLEASE fix this!


By

Frustrated

I’ve used gmail and it’s app for yrs. However with these resent new updates it’s been frustrating. For yrs I’ve always had it linked to my yahoo email and it was super convenient and easy for me to navigate through the different emails. But with this new update it’s like it’s syncing all of my email accounts together. So now my yahoo email is now synced with gmail, and my yahoo email is my priority account... I can’t tell my emails apart from one another because now it’s all under 1 email account which is the gmail account. There’s no option to separate the two (I’ve tried everything) I even deleted my yahoo account off gmail and placing it back on as a separate account and it still linked all the yahoo emails with my gmail account email. This is frustrating I can’t tell my emails apart because it’s like everything is under that one gmail account smh, it has to be another way..maybe something more simple an easy. Out of all the yrs I’ve had this app an linked emails this has NEVER happened before until now. This used to be my fav email app, there was never a problem in the past so why fix what wasn’t broken.





By

Pretty sad response time from Google

This is a pretty good app by Google. Currently there is a problem that I'm seeing with badge notifications not properly updating. I've tried to remove the app from my phone and reinstall it but that didn't solve the issue. Started with iOS11 so I'm guessing it is related. I would like an option to mark something as read from the notification screen instead of, or in addition to archiving. Maybe I'm alone in this but I don't really use the archive feature. Anyway, 3 stars until the badges issue is resolved. It lets you check your email so it does its job. Nothing flashy or special. Like most of Google's apps. It's functional which is good enough. Dropping rating to 1 star and uninstalling in a week if Google, one of the biggest tech companies in the world, can't fix a notification bug. I mean come on. I'm guessing that at least 1 guys job at Google is to care about the app working. Even if it's just 1 guy he could have already fixed this in a day. Get it together. We give you all our private information willingly and you can't have a guy fix the red badge that a 13 year old kid that is learning to make apps for the first time can edit and change?


By

Bug

My biggest problem with the Gmail app is the limited options for adding attachments to emails. I use Outlook as my primary mobile app because I can attach files saved in iCloud, Google Drive, Box, Dropbox, my phone storage, other OneDrive accounts and more. I also would prefer much more formatting options, especially for custom signatures. We are using our mobile devices for email more and more every day. I’d like to be able to use my html signature, or even just add an image or change font styles. Lastly, I don’t like how the Gmail app is the key holder for every Google app on my phone. In a perfect world, I could much more conveniently sign in and out if individual apps one at a time. I know I can’t realistically expect that from Google though. Just another reason I and many others prefer other apps. There is a bug in the app on the chat page now. I have to individually open chats from links in emails, because when I click the chat icon at the bottom of the screen, the list is empty. I am on the latest iOS on an iPhone XS.


By

Multi-tasking issue on devices

Gmail is great, I use it on all my devices and pc. But there is an annoying thing: On iPhone and iPad, if I am reading an email and I need to go away from it, (like to follow a link, say, or go to anywhere else really), when I return to Gmail I find that it has opened the most recent email. What happened to the email I had been reading? So then I have to go back and find that email (and also mark the opened email as Unread so I can come back to it later; which, by the way, I still have older mail to read so why would I want to read the most recent one?) Finding the email I was reading is not always easy because sometimes it takes me a while to get to stuff and I end up reading mail from some time ago. Considering how amazing Google is, surely you can find a way to fix this simple issue? I’m thinking of going back to the Apple email app but there are things I do like better about gmail.


By

I MISS “INBOX!!!”

I am so very frustrated as a long time “inbox” app user. I have been dreading the day that it actually went away, and now it has! After a Month of it being gone, and countless days and hours of trying other apps and researching how to get the same type of experience through the gmail app, or the iPhone mail app, or pretty much any other app... I can NOT seem get the right amount of notifications! I am flooded with garbage “promotions” constantly coming through my phone, and spent a week straight “unsubscribing” just to avoid this, but there are just too many to keep up. Or I change the settings and am missing emails that I want to be notified for, but also are not extremely important. I do not want to have to go in to my email and mark every single person or place as important, that’s just inconvenient and very time consuming. There needs to be more flexibility with the notification settings. If I want to receive “Primary” & “Updates” I should be able to check off those 2 categories, not just All Mail, Primary only, or None. Somethings got to give. I want Inbox back! :( So frustrated.


By

Casper Dunkel

I am very handicapped physically and the lady driver that picked us up on Friday in Clearfield at 5:05 PM was absolutely AWESOME!!!! She deserves cudo's with her customer service. However, we were forced because of LeBus schedule to not come north on weekdays, which I feel is outrajous, you will take us out there but not bring us back???? We had 4 free nights at Montego to use and wanted to do so. But because of your policy we had to stay one night and waste 3. And then we have this ignorant driver (Curtis)that would not let us board the bus, even though we were prepaid & had as much right ad anyone else. He said office mistake put us going out & not coming back on that day. Maybe si but would be awfully strange to go 2 days in a row & never return. The guy reservations were made with was fully aware we were going on Friday returning on Saturday was discussed over & over. So either way you do need to make some employee changes.


By

Not sure if I’m missing something

I’ve had gmail for years but the iOS app seems to be missing a lot of the functionality of the browser experience, almost to the point where it’s hard to use. I see other reviews that it’s “simple” but it feels almost like it’s stripped down to the point that as an iOS user I have to go to the browser app to do anything basic like create even a new filter for email from my kids teacher. Would be great to see similar usability to the browser app in the mobile app; however I was living in Europe when the great row over Google Maps vs Apple Maps meant that I basically got lost going to the burrito store because Google Maps got yanked out of the App Store while meanwhile Apple Maps hadn’t built out their EU coverage fully yet. Hope the 3-stars doesn’t offend and I don’t know what might have motivated these decisions but ideally I would be able to be mobile first for my gmail account and right now the iOS app truly doesn’t achieve that yet. Thanks for trying though!


By

Simple and easy with minor flaw

I have zero issues with this app but one. It is easy to use, looks clean, and is handy to have to avoid logging through my work portal to access. However, it always says I have a notification. I open the app, read/delete emails, close the app and that little red 1 is still sitting there on the app. I open the app again, refresh emails (always still nothing), close the app, then force close the app and it. Is. Still. There. It drives me bonkers, I hate seeing that little notification. I’ve had to disable notifications from the app to rectify this which means I have to go in and manually check. Again, not a huge issue, more of a personal one for me (I just like the look of a clean phone and usually open apps with notifications to get rid of them immediately) but it would be really handy to have that little bug fixed in a future update. Hope this helped!







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Is Gmail - Email by Google Safe?

No. Gmail - Email by Google does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 436,764 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Gmail - Email by Google Is 14.4/100.



Is Gmail - Email by Google Legit?

No. Gmail - Email by Google does not seem legit based on our analysis. This conclusion was arrived at by running over 436,764 Gmail - Email by Google User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Gmail - Email by Google Is 14.4/100.


Is Gmail - Email by Google not working?

Gmail - Email by Google works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




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