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Listed below are our top recommendations on how to get in contact with Spotify: Discover new music. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Spotify: Discover new music. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spotify Ltd.
Get Pricing Info for Spotify
I’ve been a premium user for at least 5 years, almost 10 probably, but this new update is enough to make me want to switch platforms if it’s not fixed. Your saved artists are listed in a completely random order (based on how much you listen to them or something, I don’t know) and it is impossible to search the list to find the artist you’re looking for. As in, the search function in the artists tab simply doesn’t exist. Unless of course you follow the artist, like this is some wannabe social media app. Just want to listen to music? Too bad. This is Twitter now. You can no longer search for your music by the album, instead the album tab only displays the albums if you’ve saved them entirely. Want to listen to that album you love but skip the instrumental intro? Too bad. Unless you have every song you can’t play the album. But the issues don’t stop there. You can no longer scroll through your complete list of saved music by the letter. You can’t even search by a letter or the start of a song and expect it to give you songs that start with that letter. Want to listen to “home” by Breaking Benjamin? Well type in “home” and the results will be anything from “coming home” by Avenged Sevenfold to the “thoughtless” cover by Evanescence (which doesn’t even have home in the title) before the actual song you’re looking for. The system is absolutely atrocious for anyone who isn’t just trying to play all of their music on shuffle.
I already scrolled through enough reviews to where I know I'm not the only one, but yo.. what's up with this new update?? I used to like that when if on the "Your Library" tab you could click on a recently played artist or just an artist from the "Artists" tab and it would take you only to the songs you saved from them, but then if you clicked on them from the "Home" tab it would take you to their main profile page. Now it takes you to their main page even if you click on the artist from the library tab. It's extremely inconvenient, I would like to listen to only the songs I have saved from an artist not all of them. Before the update at least we had the choice. And as dramatic as this sound I have to agree with other people, it really IS enough to make me want to delete the app because of how inconvenient it has actually become to listen to my saved songs. Also the layout is just kinda weird. Well not weird but the one before was definitely better. It had your recently played artists or albums or whatever it is you listen to. And now it's not really like that anymore. Now you gotta go to them from the "Home" tab. I won't lie, it doesn't bother me as much as the first thing I mentioned (PLS CHANGE THAT BACK), but it's for sure something I wouldn't mind if y'all brought back.
The number one thing I hate about this update is the fact that anytime I pick a song, shuffle turns off. It's literally a joke that I have to turn it on every time I pick a new song. What confuses me is the fact that repeat stays on when shuffle turns off. That needs to be fixed. Another thing is the fact that you can't hide the recommended songs that are at the bottom of each playlist. Which tends to always have the same songs on it. Which is quite annoying. Another thing is that when you search for something on a playlist, you cannot slide to the right to add to queue anymore. Which is a major time consumer now. A guy should be able to add to queue in a lot faster time than having to click song options, scroll down, and add to queue, because if there's multiple songs you'd like to add, it should take 10 seconds to add 10 songs. Not 10 seconds to add just one song. One more topic is that I have to go through multiple screens just to go to queue. Whom ever had that idea is considerably unintelligent. It used to be so simple and easy to use. Now it's like you're playing a intelligence and patience game with every user. With this new update, many things became very unnecessarily complex. My patience with this app is going quickly. I hope you fix these format issues.
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