Google Sheets app not working? crashes or has problems?

Google Sheets Status

Last Updated on 2024-10-15 by Google LLC

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

Not working

44.4%

Crashes

22.2%

Something else

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Google Sheets Problems 😠👌🔥

- Not suitable for working with quantitative data

- Lags behind Microsoft Excel in functionality

- App may become unavailable or incompatible with newer software

- Unable to add equations or trend lines to graphs

- Unable to switch cells and type in new cell

- Issues with formatting and lagging

2 Reported Issues: 😵🆘🛟🚨📢

Ken Graulich

2023-04-10

iPad 7 IOS 15.7.2 I try to merge cells but instead of merging it moves data Kenny g

John Hobson

2022-06-03

Using Gboard with Google sheets on iOS. There is an issue switching between Alpha and numerics. If I click on the happy face icon in the lower left a couple of times, the Alpha keyboard appears.

Showing 1-2 of 2

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Common Google Sheets Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Google Sheets app on iOS and Android devices. Solve all Google Sheets app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Google Sheets iPhone Issues and Solutions

Google Sheets iOS app crashes, not working, errors
Google Sheets iOS app network issues
Google Sheets on iOS has black/white screen

Google Sheets Android App Issues and Solutions

Google Sheets has errors/crashing/not working
Google Sheets server network connectivity issues
Google Sheets has black screen

Google Sheets iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Google Sheets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Google Sheets app crashes or not working on Iphone (iOS):

Close and restart the Google Sheets app on iPhone
Update Google Sheets app to the Latest Version for iOS
Uninstall and reinstall Google Sheets iPhone app
Update your iPhone to the latest iOS version

Fix Google Sheets on iPhone unable to connect to server/internet connection issues::

To resolve Google Sheets network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Google Sheets black/white screen (blank screen) on iPhone:

Follow the Google Sheets iOS app troubleshooting guide Here →

Google Sheets Android App Issues and Solutions

Fix Google Sheets not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Google Sheets app issues:

Force Stop the Google Sheets App
1. On android, goto "Settings" » click Google Sheets app. » click "Force Stop".

Update Google Sheets to the latest version on PlayStore

Clear Google Sheets App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Google Sheets app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Google Sheets.

Fix Google Sheets unable to contact server/ Google Sheets internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Google Sheets » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Google Sheets » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Google Sheets on android.

Solve Google Sheets black/white screens issue on Android:

Follow the Google Sheets android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Google Sheets.

Verified email ✔✔

E-Mail: apps-help@google.com

Website: 🌍 Visit Google Sheets Website

Privacy Policy: http://www.google.com/policies/privacy

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About this app

Google Sheets is part of Google Workspace: where teams of any size can chat, create, and collaborate. * Easily add collaborators to projects, see changes as they occur, receive notifications for edits that happen while you’re away, and chat with colleagues in the same spreadsheet. Create, edit, and collaborate on spreadsheets with the Google Sheets app. All changes are automatically saved as you make them.