Contact Fly Delta

Listed below are our top recommendations on how to get in contact with Fly Delta. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Fly Delta. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Delta Air Lines, Inc.

Social Support and Contacts

• 
  By why r u making me do this

  1

  Terrible communication and unorganized system

  My bag was never put on my first flight from JFK to MSP. When I arrived at Fargo Hector, my bag never arrived. Delta rep confirmed multiple times that my bag would be on the next flight to Fargo, and verified I had nothing else I had to do. The next day I returned to the airport to talk with another Delta rep because my app hadn’t said anything about my bag. The Rep said I should have filed a claim for the bag, and the Delta rep from the night before should have told me to do that.. he didn’t. I was then told my bag would be on the next flight to Fargo. I received a notification that my bag was at the carousel at the Minneapolis airport at baggage claim.... why the hell would it be at baggage claim at MSP when I was in Fargo. I was on the phone with customer service for over an hour trying to figure out why my bag wasn’t registered correctly and why it wasn’t on its way to Fargo, again.. fast forward a couple hours - I got a notification from the app that my bag was getting on a flight and would arrive at 4:50. When I got there, the flight was delayed. I waited another 25 min, and then came to realize that my bag was not on that flight either. My app updated to say that my bag was going on another flight and wouldn’t arrive until 8:30 pm.. something always happens when I fly with Delta. Wouldn’t recommend flying with them, especially when their customer service can’t do anything about the issue.








By hapily
1
Many missing options
One of the many missing options is the opportunity to volunteer when a flight is overbooked. I just checked in for an overbooked flight and was never directed to the volunteer screen. If I had used the airport kiosk, I could have volunteered. True, volunteering does not guarantee being chosen, but at least I would have had the opportunity to try. I’ve had this same problem when the app has automatically checked me in and never allowed me the option of volunteering for overbooked flights. I am seriously considering deleting this app. Today: After neither the app nor the website would not let me volunteer, I checked in for this morning’s flight at the airport kiosk and easily accessed the volunteer screen. Unfortunately, I figured that I did not need the paper boarding pass because it would be on my phone. This app made me check in again to view the boarding passes and, once again, did not provide the volunteer screen. Fortunately, the gate agent was extremely helpful and added my name to the list at the price I wanted. The big problem is that if two people volunteer at the same price, one of the deciding factors is who volunteered first. It would be wonderful if the app let me volunteer when I check in 24 hours in advance then let me check the status whenever I want to see if the list has begun and add my name — if there was no list yet at check in.


• 
  By RamblinUSA

  1

  Poor design

  Version 5.1 has a terrible color scheme. On one hand, the home screen has a new darker high contrast purple background, but the bottom half of the window as well as all the other window tabs are blaring white and low contrast! Does delta not have the resources to hire a graphics designer? Then, when starting the booking process, the sort function opens a picker control that has all the options (price, duration, etc) rendered in white on white, making it practically impossible to see the choices. Finally, if using the sort function, it actually executed a new query on the server for every option, which is mind numbing slow! Why could you not just re-sort the existing shown flights on the client side!!! Likewise, switching between prices shown in cash, Miles or miles+cash, also executes a new server query. This is sloppy work! You should run just one query that downloads a compete set of information, this will speed up the client app’s performance exponentially! The website is much better, not to mention feature full. I understand that Delta is not a software company, and so it may not have the in-house expertise of one, but these design problems are too egregious to go unnoticed! With millions of active daily users, including your own staff, how could all this have slipped by! Are your testers actually even using the app? If not, they should be.

1. Pulling issues faced by users like you is a good way to draw attention of Fly Delta to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Fly Delta customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fly Delta.