Contact Duolingo - Language Lessons

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About: Duolingo is the world's largest language learning platform with over 300 million users.

Headquarters: Pittsburgh, Pennsylvania, United States.



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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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16 Most reported problems 😔💔

4.8 out of 5
Jennifer Ryan
2023-05-06

Very difficult to cancel when not wanted/needed.

Angelique Schornstein
2023-02-22

The app has frozen on my iphone. A screen flashes quickly saying session expired. I pay for super duolingo. My account is active... Show more

Bob Highsmith
2022-11-14

Shared paid plan with my wife and her app closes after each lesson. She updated her Apple OS and the app with no resolution. Wor... Show more

Jisu
2022-10-14

A key metric published from Alexa Internet analytics was the Alexa Traffic Rank, also simply known as Alexa Rank. It was also re... Show more

Peggy
2022-09-03

When my yearly charge for Duolingo comes up I also see a charge for Google Storage. Can someone explain this?

... Show more
Andrea McMahon
2022-08-06

In the middle of a lesson last night Friday 5th Aug - the Super Duolingo popped up, i went along with the stages assuming i coul... Show more

Caroline Desjardins
2022-08-06

Trying to complete my lessons and the app continues to freeze. Why am I paying for this supposedly free app and it keeps gettin... Show more

Carol MacVey
2022-05-23

My app is frozen and I cannot access any lessons.

Christine Mary Feuell
2021-07-14

I've finished everything up to end of level 9. I have a golden owl but level 10 not offered.. how do I get to level 10

... Show more
L Helmus
2021-04-14

I checked the Dutch lessons. Being Dutch I was appalled by the way things are pronounced. Very agressively, especially the femal... Show more

Judith A Reading
2021-03-22

A lot of the lessons are not loading, especially the beginning ones in German and Spanish. It was just a few but now there are l... Show more

Philippa Dearsley
2020-10-10

Having done over 330 days and always having streak freeze in place, suddenly this evening around 10:45 I was reset to O days and... Show more

Valerie Jeffery
2020-08-27

Invited my friend Gail Benson..she joined but no free plus week for me ???

My answer to la leche is wrong even though I spell it right.

2022-07-27

by Kyrag14

This app has been very useful. My whole family speaks Spanish and they never taught me so I downloaded this app. Everything has been going good, but I have an issue with a lesson. So I decided to try and get all the crowns for the intro levels. I’m on level/crown 3 out of 6 and lesson 2 out of 4. R... Show more

It’s okay

2022-08-03

by Kidcorekk

Ive used duolingo for a little over 3 years now, and it’s overall a pretty good app. It does it’s job-helps you learn the language. However, I rated this 3 stars for multiple reasons-and here are those reasons:
-The heart system. Since I’ve gotten pretty far into my Japanese course, I don’t make... Show more

It’s a good app!

2022-08-10

by Emma76190

This is some reasons i gave this app 4 stars only. I did not want to put 5 because of some stuff so let me tell you. This app is so amazing i would download it if i were you but, i am trying to learn french because of friends.. but it does not really teach me french language. All it kinda wants me ... Show more


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  1. Pulling issues faced by users like you is a good way to draw attention of Duolingo - Language Lessons to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Duolingo - Language Lessons customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Duolingo - Language Lessons.


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