Contact Google Drive

Contact Google Drive Support

Published by on 2023-12-05

About: Google Drive, part of Google Workspace, is a safe place to back up and access
all your files from any device. Easily invite others to view, edit, or leave
comments on any of your files or folders.

How to Contact Google Drive Customer Service/Support

Google Drive Contact Information

Listed below are our top recommendations on how to get in contact with Google Drive. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Drive. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC

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Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google Drive Website

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Privacy & Terms:

Reported Issues: 5 Comments

4.8 out of 5


1 year ago

Google Drive is doing a two step authentication to a phone I don't own. I have access to Gmail and the browser recognizes who I am, but drive is insisting on the verification to old number. My account information lists an outlook email as well for verification, but it is not an option for the verification. So frustrating.

By Stacey hancock

1 year ago

Hello, My client is trying to give me full access to his Drive and Google Calendar. He gave me is login information that is not a email. He uses a email to login. When he gave me the login information it will not let me verify the account because when I scan the bar code with my phone it is not his phone so we can not get it verify for me to login and me to have full access. It also does not give me another option to verify the account. Is there another way that I can get full access?

By gtw145

Hate it

The app is a total struggle I only use to store 1 resume then I needed to update the resume so I put the new up . I tried to delete the old one but after it claims it’s deleted it’s not the next day it still there, I deleted it again and witnessed it the trash then flush the trash . I waited 48 hours old one still there so my only hope I thought was to rename to new but then when I sent it for a job they thought it look suspicious so they avoided it . I then tried renaming the old one then the next day the change didn’t affect the file. After emailing the fake support countless times with no help . I started feeling like I was being PUNKED so I went looking for another storage. My lord I found tons of them and they all offer more storage than DRIVE and integrated so well with my device. I have now deleted the Google drive and I am glad I did due to people spam links from bad people drives then sending them in emails to get them involved. Now is a not a good time to have it . After 15 years of problems with any google products I have never gotten any help from support. Do do they even exits ? I know they have the community which it not a good place for help from unqualified people . My new year’s resolution for 22 is close everything associated with google and make my life easier

By M_seattle

Google has Abandoned Support and Compatibility for iPhone

Drive has become totally useless on my 7plus. Started having streaming issues about 6 months ago. Most videos won’t play or stop part way through. I struggle to open photos most of the time. I don’t know what happened. Phone has been reset. Completely reset to factory. App has been deleted more than once and reinstalled. Every successive update gets worse and worse. I really think the reason is competition. Regardless of the numbers of Apple users, Google just doesn’t care as a priority about non-Android phones and making sure compatibility is there. These issues have been going on for so long I honestly feel like Google has just abandoned support for iPhone. As I was told from one Google employee, Drive is not meant to stream content (even though it’s my own and I PAY for storage). It’s simply meant as cloud storage. I have gone from limited use to now, after the latest update, not being able to stream any video or even open a photo from my account. This isn’t some third party created app...this is Google. I seriously can’t understand how this is possible.

By ShawnDH12

Great app but recent bug found

I’ve been using Google Drive for many years and have been very impressed with its capabilities, especially when it comes to collaboration using Google docs. Synchronization seems real-time and I’ve never had a version control issue like MS. However, recently on iOS 15 I’ve noticed background activity draining my battery when I haven’t actually opened the app in months. My phone was at 30% 5:30am this morning from last night which I thought was strange. I went back to sleep for two more hours. With no use, screen off, no messages no calls, literally no phone usage, my battery dropped to 19%! I look at the battery usage by app and Google drive has been running for 5hrs 19min and I have not even opened this app for at least a month. I like the Drive app but if they don’t fix this I’m going to remove this app all together and just use the web interface. I updated the app, turned off background refresh for the app and still found 5hr of activity last night when I have not used this app at all. I just deleted the app! Goodbye Google Drive.

Have a Problem with Google Drive? Report Issue

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Why should I report an Issue with Google Drive?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Drive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Drive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Drive.

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