Starbucks app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
81.0%

Crashes
19.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Starbucks Problems 🔥

- No option to order pour-overs specifically

- Forced update while in line

- Unable to create an account to enjoy rewards

📋 17 Reported Issues:

L
Liz 2023-07-29

The app is not letting me reload and order. It says something wrong on our end.

M
Mike Glass 2022-10-28

For the past several times that I've gone to two different local Starbucks stores, I've been unable to pay using the Starbucks app on my phone. When I tried this morning at the Starbucks store on Main Street in Williamsville, NY, the girl at the drive-through window told me that my app was "not accepted". Yesterday, I had a similar problem at the Starbucks Williamsville Place location on Sheridan Drive (Amherst). The app SHOULD be accepted. In both cases, I then proceeded to pay with my credit card -- the same credit card that the app is linked to! What's the problem? Please advise

B
Brett Domue 2022-10-19

I am trying to create a Starbucks Rewards, have tried with multiple email addresses. Keep getting "Something went wrong on our end" error messages.

J
Judy L. 2022-09-14

Using the App in the morning, logging out in the afternoon, trying to sign back in afterward but the login screen just looping and can't go further. I can't reach the screen to enter email and password. Uninstalled the App, cleared cache and data, powered off then reinstalled with the latest version, and updated my phone but same issue remained.

J
JanetBehring 2022-09-11

I can’t get any Starbucks history on my app. Everything else is working Is Starbucks having a po?

R
Rogers, Lynda 2022-08-24

Keep getting "something wrong on our end" messages-I went to the store and other mobile orders were being filled! Starbucks card worked fine in store…help!

H
HK B 2022-08-11

App has not worked for weeks My cards - and the cash on them - are no longer displayed: “Something is wrong on our end’ Similarly when I hit Scan: “Something is wrong on our end.” I have tried deleting and restoring the app - no improvement. Please advise

A
Anon 2022-08-07

I literally open the app and it crashes my phone. Has been an issue for a few months. Deleted and redownloaded, no luck.

V
Virgie 2022-07-28

The app won't allow me to order on it. It's been like this for almost 2 weeks now. I've tried deleting and redownloading the app, updating (there aren't any), switching stores, and it just keeps saying that "There Is A Problem On Our End". Help?

F
Flame K 2022-07-26

I cannot order using the Starbucks app. Every time I try I get a message that says ‘Something Went Wrong on our End’. I’ve deleted and re-uploaded, updated and turned my phone on and off and still getting the same message. I even tried ordering through another location. This has been going on since last week. Please help. I hate standing in line to place my order.

G
Geoff Smith 2022-07-23

Hi, My SB App keeps crashing, I've deleted the app, and still crashes, can you advise me please? Thank you for all that you do Geoff

R
Russ 2022-07-22

The app won’t stay open; it shuts down after the splash page appears.

J
JJ Bright 2022-07-06

I cannot order using the online app. Every time I try I get a message that says ‘Something Went Wrong on our End’. I’ve deleted and re-uploaded the app and tried it on another phone (shared account) and it still will not work. Suggestions???

C
Catherine Ehlers 2022-05-28

Can’t sign in can’t get new login… no stores found. Try again later since 730am May 28th

D
David Vera 2022-05-19

its not registering the stores

A
Alana Taylor 2022-05-09

HI there, App suddenly doesn't recognize my face so asks for a password. Password reset I place it won't accept despite meeting criteria. Reset through email but not connecting to my app account.

D
Debra Powell 2022-05-09

Starbucks app hasn’t worked for at least 2 months. I’ve done every suggestion to fix it. I have to select forgot password every time I want I use it and then use right away - very annoying and I’ve lost points like crazy because of it

Showing 1-17 of 17 reported issues:

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