Contact Telegram Messenger

Contact Telegram Messenger Support


Company Name:

About: Telegram is a cloud-based mobile and desktop messaging app with a focus on privacy, security, and
speed.

Headquarters: London, England, United Kingdom.



Telegram Messenger Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit Telegram Website

Privacy Policy: https://telegram.org/privacy

Developer: Telegram FZ-LLC


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79 Most reported problems 😔💔

4.0 out of 5
Robert Armendarez
2026-06-02

I accidentally deleted this app and when I went to reinstall it it says my phone isn't compatible with you app but it was installed on my phone. Please advise.

Sristy Jha
2026-04-13

my account has been hacked. somebody has changed the email adress and with my phone number the account is hacked please helppp the hacker is sending false messages using my data and causing me trouble please do help

Khaledul Lslam
2026-03-27

Accidentally deleted my group Please recover my deleted group. This is my username-@B026430. Please help me.

SirPsychoSexy
2026-03-25

I've been trying to access my account for the past few weeks. I even deleted & redownload it. After I got prompted to enter my phone number, I've been waiting for the sms message code. I've yet to receive and I'm still not able to gain access.

Praveen Shukla
2026-03-22

My telegram account is hack and sending to all my contact Porn video Resolve this

Jeffrey Thompson
2026-02-27

Someone hack my account and email is not valid when I try to reset my password

Jeffrey Thompson
2026-02-27

Issues signing in

Ex
2026-01-25

I'm trying to use my mobile phone number: 38761868958 But Telegram says it's banned. Please help. App version: T10.8.1 - P11.6.0 (44041) OS version: SDK 35 Device Name: samsungSM-M146B Locale: en

Wasin Rain
2026-01-17

Hello I'm trying to verify my number on telegram but not receiving verification code . please help me fix this problem.thanks

Bill
2026-01-02

Last year I was using telegram and all of a sudden my account got blocked and I didn’t think I did anything wrong.my name is bill Stonerock or it could be William stonerock. I really liked using telegram and I would like to get back on there thanks so much

Bikram
2025-12-18

My number un baned

Kathleen A Mesquite Sanderson
2025-11-28

did not order a bunny only the puppies. Please correct order 62251 tracking SDH0077029579

Jacob Resendez
2025-11-06

My account has been hacked. I use telegram for work so I've b|n losing business. I already reported this issue but nothing has been done with it . They put a 2 way verification so now I can't get into my account

Johnny
2025-10-03

are any of you able to do anything? who can i contact to get assistance to be able to fucking log in?!!!!

Tetyana Semegen
2025-09-17

I have been scammed in telegram so I would like to cancel my account

Horill Youdev
2025-09-16

Am not be able to enter my telegram due to high sms reason before i was getting code my by email but now am not be able to enter please help

Rajendra Kumar Das
2025-09-15

Jab bhi recharge balance dalte wahi rupees lak jata hai

Arvind Kumar
2025-09-14

917323959783 block ho gaya hai

Susan Overtpn
2025-09-14

Someone from Nigeria . I really need a telegram to talk to my lawyer

Rochelle Mila
2025-09-08

Why is it I cannot make an account in telegram. I'm from Philippines. This is my number 09102577990

Roshani Nimsarani
2025-09-08

My telegram is showing me too many attempts please try again later

Roshani Nimsarani
2025-09-08

My telegram is showing me too many attempts please try again later

Jeanette Truter
2025-09-03

I am unable to finalize my installation of telegram on my phone. Why is telegram not free? it wants me to sign up for R26.99 for 1 week telegram premium subscription to help cover the SMS costs? we use data / internet

Shantanu Patil
2025-09-03

My telegram account is in the danger zone

Maruthu Pandi.c
2025-09-03

HACKED, LING,

Chindam Srinath
2025-09-02

My account hacked by someone, and they are sending illegal content to my contacts. Please deleted my account- my phone number is _+91 8898928922

Udhaya
2025-09-01

my account has been hacket , so i unable deleted my account

Jeanette Truter
2025-09-01

good day i had to factory reset my cell phone and now it does not want to send me the code to my cell phone number to complete installation of Telegram. will you please be so kind to assist? my contact number +27 0643450679 (south africa)

RAVI LAMANI
2025-09-01

my telegram account number is +917836805994 this account is hacked kindly delete from telegram

Shuvo Talukdar
2025-08-31

Login issue send code to my number My number 01910235233

Shuvo Talukdar
2025-08-31

Login issue send code to my number My number 01910235233

13104248239
2025-08-30

account stolen

Concetta
2025-08-28

@KIP_MOOREMC Is a scammer pretending to be the singer Kip Moore

Terry Gene Akey
2025-08-28

scammed by your user degaratton recovery desk

Obert
2025-08-26

Someone is using my number on Telegram

Motseki Tsoane
2025-08-23

I can not access the log in code please send it to my email please help i lost my phone

R Venter
2025-08-19

Hi My one phone just died on me and now Telegram on the other devise keep sending code to Telgram on the other device instead of sms on the new devise. Please advise Yours R. Venter

Morgan Mwirotsi
2025-08-19

it says sending code to app on other device and i dont have any other device logged in ,my number +254799953347

Habert Keya
2025-08-18

I'm logged out of all my devices but when I try to log back in in a different device it's telling me ' verification code sent to ther device.' how will I log back in if I'm receiving this everytime?

James Bartlett
2025-08-18

my phone number show someone email not my not get code

Joran
2025-08-17

I recently deleted my telegram app from my phone. So after reinstalling tried to login with my number it shows code sent to another device. There is no other device I have I believe. So I think it's better you give me code via SMS because am the owner of the number

Lobsang Tenpa
2025-08-16

my telegram account has been hack by someone

Verushka
2025-08-08

I cantot get my telegram code because i dont have onther divice anymore

Armand
2025-08-06

My number doesn't want to work on telegram

Angel Tolentino
2025-08-02

Someone is logging in to my account. Please help me to send code via SMS

Deborah Judah
2025-07-16

My telegram account has been hacked and the person is hacking people, please kindly assist

Mckenzie Cook
2025-07-07

I'm not certain why my account has been frozen, but I need it to be unfrozen because I do business to this account and this is hindering my ability to conduct business.

Gary Hester
2025-07-06

I cannot get code to activate telegram app because I don't have old device my number is +44 7417 529550

Praveen Bilebal
2025-06-02

Messages are not going due to limitations. Please resolve limitation issue

Janani
2024-11-22

I had a friend gift me a Telegram Premium subscription. However, due to some mental stress, I deleted my account. Now that I’ve reactivated it, I’d like help retrieving the two remaining months of my subscription. Could you assist me with this? Please see attached My number 917975328394

Willie Rencken
2024-10-15

I have been hacked and somebody is impersonating me on Telegram. I need this account back on my email, and I need to get into the messages sent from my account. Two factor has been activated, so there is no way to get into the account from my side. I urgently need help.

Seel727
2024-08-29

Unbanned my banned telegram 09034181645 pls asap

Rita
2024-06-17

I was logged out from my phone, I tried logging back it was saying that they have sent the code on my other device. I don’t have any other device apart from the one I’m using now

Pruthvi
2024-03-25

Unnecessary my account telegram has banned.please unblock my telegram account

Business Platform
2024-02-28

My telegram number was banned from using telegram and I work with the account, its a business account and I have customers waiting for me online to attend to, I pay fees and bills through this account, and I have appointment to meet up with Activate and verified back my telegram number without no questions, it's an official world wide business and company account, I will be happy to have back my telegram app 55 rfihh7account. +1345 924-4073

Kenneth McKnight
2024-02-22

I want my account permanently deleted because i am being harassed and threatened by a "Kristiana King" who is threatening to expose some naked photos of me and post them on line if I do not send her "gift cards". Please response quickly to my request in this matter!

PRAKASH P
2023-11-23

PLEASE RE ACTIVATE THE TELEGRAM SERVICE.

Gennadiy Belov
2023-11-21

Уважаемая служба поддержки, Я Белов Геннадий заказал сервис телеграмм канала. Потом выяснил что ваши услуги канала платные. Прошу анулировать мой заказ поскольку у меня нет средств для его оплаты а оплату вернуть на мой счет. С уважением ГЕННАДИЙ

Richard J. White Jr.
2023-11-12

My phone..845-772-2141... Is banned..Can this be corrected?

BHAWYA
2023-11-10

my phone number is banned please unbanned my phone number

Pranav P V
2023-10-11

I'm trying to use my mobile phone number: 919656563701 But Telegram says it's banned. Please help. App version: 10.1.2 (39402) OS version: SDK 31 Device Name: samsungSM-M315F Locale: en_IN

Richard M Fleming, PhD, MD, JD
2023-09-13

Richard M Fleming, PhD, MD, JD 9:41 AM (37 minutes ago) to support, me Dear Telegram Support Team, My name is Richard M Fleming, PhD, MD, JD. I am a physicist, nuclear cardiologist and attorney. I have a telegram account under the name Richard M Fleming, PhD, MD, JD. The photo is of a book that I published "Is COVID a Bioweapon? A Scientific and Forensic Investigation." Someone else is impersonating me on telegram using a photo of myself and using my name Dr Richard M Fleming. They are selling products, endorsing political candidates and discussing religion. I do NOT sell products, endorse candidates or discuss religion. This is the illegal use of my image and defamatory. I have attempted to send messages to telegram by reporting this. The person has me blocked from being able to post on their site preventing me from exposing them. I need the illegal site using my name and image removed. I would also like to know who is doing this and where they live as this is a TORT civil violation and under internet laws federal authorities may also get involved. I look forward to hearing back from you AND removing this illegal posting and providing me with the name and location of this individual for me to address legally. Respectfully, Dr. Fleming

Margie Taulbee
2023-09-12

I somehow deleted my desktop Telegram app. I did re download it and was ask for my phone number and code. I did not receive the code in my email nor cell phone no house phone. Will you please help??

James Tallav
2023-08-25

Am trying to login into my telegram account but is showing banned

FunrirWoulfe
2023-08-13

All the groups I belong to have seemed to vanished ? Not sure what's going on .. Got a strange message as well ... Login code: *****. Do not give this code to anyone, even if they say they are from Telegram! This code can be used to log in to your Telegram account. We never ask it for anything else. If you didn't request this code by trying to log in on another device, simply ignore this message.

Carolyn
2023-08-03

My telegram login issue verified sms not coming though to log in. need help. I think I've been scammed!

Ariel
2023-07-27

I somehow logged out from all my devices and asked to input two step verification and i don't remember i ever create one. Unfortunately i half connected my Mail so what can I do to restore my account without delete everything? I had important info in it and backups

Ali Zain
2023-05-21

My telegram login issue verified sms not coming Just show we have send the code on uyour other device

Akeel Ahmad
2023-04-30

I'm trying to use my mobile phone number: 919889329503 But Telegram says it's banned. Please help. App version: 9.5.8 (32522) OS version: SDK 30 Device Name: XiaomiRedmi Note 8 Pro Locale: en

Cheryl Mack
2023-01-26

Hello, I have tried to make my settings as private, and I still have people who are not my contacts, who are contacting me on Telegram. Can you help me? I would appreciate your help with this! Thanks, Cheryl Mack

Karan
2022-12-31

Sir my hello yo account is Blacklist open 1533 845 172

Karan
2022-12-31

Sir my hello yo account is Blacklist open 1533 845 172

Sharon K. Denton
2022-11-01

I was on Telegram desktop through my tower computer, that has windows 7. I am on cable internet, no Wifi. I just have a just a cheap phone that is on a free state program. Due to living on a fixed income.I do not have internet access now to my phone. I had a constant pop up coming up when i was Telegram & i could not get rid of it. So, while i still had my Telegram program in place. I re-installed my Telegram program, thinking it would correct the problem, if so. I was so wrong. I did not get my access code to be able to log back in, for afterwards. I cannot get back to my account now without this code. Please email me my code, so i can get back. I have sent this message to techinical support, but yet got no answer. Please Help!

Danniegmiller
2022-10-28

I got a message on my phone that someone logged into my account from New York. It says telegram iOS,8.9.1(23989), iPhone 11,iOS,16.0.2 Location Ney York United States (IP=136.144.35.52) And I don't know who that is. Can you help me?

PAUL GRISHAM
2022-07-12

I can't log in. Will not send code to my phone. 904-472-7125

Kimia
2022-04-20

My account has been deleted, and all my information has been deleted I had an important channel that I am no longer their administrator. Please admin them again if possible Return my information Please answer me

iOS Home swipe gesture glitch

2023-10-11

by Olоlо

1. When I use swipe up gesture - I’m accidentally Join Chat(which I just opened to browse it, not join!). Join chats should be located somewhere else or there should be warning popup- Are you sure to join chat? 2. Glitch: Using latest iPadOS and iPad Pro. Also, another big problem- poor sound from my side, I can hear opponent in call perfectly), but me is like microphone is too far away(that’s opponent in call telling me about what he hear during call, quality is terrible). I’m using my iPad Pro 12.9 M1 near me in close 30cm distance and mics and not covered. In Zoom call everything is perfect with the same person, with the same conditions, so this is definitely telegram problem! Just tested: on MacBook Pro sound is clear, with the same person, but using iPhone/iPad - sound is crap, too low. 3).Also, now I tried iPhone 13 Pro and got the same issue! Using headphones improves quality a bit, but anyway it’s awful. Again, I can hear opponent perfectly. Also, my internet is 100mb/sec optical and stable. Another bug: Search in chats are crap. I’ve sent a lot of links too AliExpress and searching word “ali” doesn’t give’s anything!

Please don’t alert me on who has joined Telegram

2023-10-18

by Specialist 101

I have had Telegram for a few years. I installed it because some contact mentioned that they use is for communication just like many other of global contacts who use various different Apps for communication and I download them to make it easy for my contact to reach me. I have about 11 such apps and Telegram is the only App that will intermittently big me with notifications that someone in my contact list has joined Telegram and other silly alerts that have noting to go with me receiving a message from a contact. I just received 11 notifications back to back that 11 of my contacts joined Telegram. First of all it’s not a coincidence that 11 different people who have nothing in common other than being in my contact list join Telegram at the very same second. So obviously, this is a cheap way of Telegram trying to engage with me. I seriously don’t give a crap who is in or not. If they are and they need to reach me then and only then I’d like to be alerted. Kindly fix your unnecessary alerts or give me the option of what alerts I’d like to get and I’ll change my ratings for you.

New bugs in version 5

2023-10-25

by Fordguy1997

Telegram was almost bug free, but version 5 introduced a host of new bugs that were previously fixed. 1) "Last seen" time is no longer accurate. It takes a few minutes to update. Often it tells me that I was last seen 30 minutes ago, when I'm online! 2) the search feature is broken: it has the glitch that only shows 100 results maximum. Previously it used to tell me how many messages each person sent to the chat, which was in the tens of thousands. Now each person has allegedly only sent 100 messages. 3) The same old message notification keeps being pushed to my Notification Center after I've cleared it from there multiple times. This happens for days at a time for the same notification.

EDIT 12/19: Developer mentioned the update, well issue 1 was not fixed with the recent update that was pushed out. However, I can report that issue 2 has been fixed. Still noticing issue 3, and will email about it. Thanks




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