Contact Google Maps

Contact Google Maps

Published by on 2022-04-11

Navigate your world faster and easier with Google Maps. Over 220 countries and
territories mapped and hundreds of millions of businesses and places on the map.
Get real-time GPS navigation, traffic, and transit info, and find what you need

How to Contact Google Maps

Google Maps Contact Information

Listed below are our top recommendations on how to get in contact with Google Maps. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Maps. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google Maps Website

88% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website

More Matches

Get Pricing Info for Google
Contact Google! Or Contact Support
Need help using Google? Try their Help Center now!
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A better way to Contact apps

You can now contact Google Maps customer service directly
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Contact Google Maps directly

Common Google Maps Issues

  • By Geordie Buckley stan

    Progressively getting worse

    As someone else mentioned, the directions do not keep up with your physical movement. The GPS dot moves all over the place even if you are standing in one spot making it extremely difficult to get your bearings in an unfamiliar place. I may not know where I am, but I do know where I am not (...unless the men's fragrance section of Macy's has been moved outdoors and a block over). Adding to the challenge, the street names can be difficult to find. You may have to zoom out a significant amount for the one you are looking for to appear. God forbid you want to zoom out and look for something in another area. Every time I have tried recently, it just brings me back to the area I'm currently in. Using the transit directions prove to be equally obnoxious. There will be directions to "Walk" but no explanation of where to (no "turn left on X Street") so you have to rely on their map and faulty GPS. The public transit are very confusing and counterintuitive (perhaps they're sufficient for people used to using public transit?). I couldn't always clearly tell when a bus/train was arriving. Not sure what happened with the last few updates, as I have used Google Maps reliably on a number of past trips. I already hated to give my data over to Google but the frustration with this app on this trip makes it easy to try something new. I imagine orienteering would be easier than using this app!

  • By SwankPeRFection

    Missing Functions and Bloated UI

    The way you’re allowing people to report accidents or road closures now with the + only available when the app is in route navigation mode is absolutely idiotic. You’re assuming people always open up maps to have turn by turn navigation going on when they need to file such a report and that’s simply not the case. I don’t need navigation to know where I’m going almost 90% of the time, but it would be nice to open up maps, drop a pin and add an accident or speed trap if I see one along my way WITHOUT having to be in navigation mode on the maps. Why you didn’t think of this is beyond me. Mobile app only shows Rates/Reviews for places that only if they have an actual review posted. If it’s just a star rate, it doesn’t show up in the list but is still counted. Have to visit full desktop site via Safari to see all reviews. This is ridiculous and needs to be corrected. Mobile app should have same functionality as full site! Also, you need to turn off that junk at the bottom recently introduced that tells you about things around you and suggests places for you. I don’t need that taking up screen room when I’m opening up the app to quickly check the traffic on the roads around me. I just need the app to quickly open and display the map full screen with no other BS interfering.

  • By Dmas111527

    Failed me

    It took me to streets that were closed! My kids had a field trip, and the 101 fwy was closed in Santa Barbara. I already knew this, so I wanted to make sure I leave early enough to take whatever detours I had to take. Google maps said I would make it in 2.5 hours, and showed that I'd be using side streets where the fwy was closed. I checked Waze (another GPS app) and that said it would take me 3.5 hours, taking me the 5 fwy route. So I opted for Google Maps, the faster one, the so-called "trusted" GPS app, that would get me there 1 hour sooner than Waze's route. We left early, and when we reached the part where the fwy was closed, it detoured me to streets that were closed off! Tried other streets, all closed!! I then used Waze, to see if there was another way, and Waze said I would have to go all the way around, through the 5 fwy. That would take me 4 hours from where I was! We obviously didn't make it to our field trip and ended up just going to a park in Santa Barbara, then headed back home. I should have used Waze from the beginning. Google Maps fail! I've had prior issues with Google Maps before, like, it routing me in loops and circles, but never thought too much about it. It is the most used GPS app, so I thought it was the best. Nope. This time it pushed my buttons. Deleted the app. Use Waze everyone! It's real time, with real users!

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Reported Issues: 9 Comments

By P S Ramasubbu
May 20 2022

How to change to ENGLISH?

By William (Bill) Cummings Sr
May 10 2022

The addresses that y’all put for our place , House is wrong when Google came here to do it I even told the guy he put it in wrong the county has tried to correct it by even putting up a new street sign because y’all are trying to change the name of the street it doesn’t work all our deliveries are being shipped 5 miles away from us because I can’t get someone to call me I can’t call no one when I do call Alec it is a damn recording that hangs up on us I would appreciate some help in getting this fixed I know it’s got to be simple. My phone number is 512-818-0884 thank you

By Jane
May 09 2022

I've just looked up my home address.
My car parked on the drive way along with my neighbours vehicles are displaying the full number plates for all to see.
I thought that this information should be private?

By neeraj tiwari
Apr 21 2022

sir maira add kiya huwa placce gyatribhawan pr q&a mai kohi v answer kr raha h jo glat information de kr logon se paise mang rha h or frod kr rha h mai chahta hu ye q&a band ho maire businnes se

By Ferdi
Mar 23 2022

Good day. I just want to hear when google maps updates there maps as this place where I live appears on the map but there is no fence around it and this business has always had fencing around it. There are businesses next to me which cannot appear on the maps as there is something else in that place. How do I get updated maps?

By richard H gross
Feb 11 2022

I live at 4238 Bucanan TRL W. Greencastle, PA 17225 and I work FROM home witch I have to clock in useing my cell phone and google maping the problem is you have my address as the woods next to me so every morning I have to go out of my house go to the woods next to my house to clock in. so is their anything you can do to fix this THANKS, Richard Gross

By Pete Golden
Jan 08 2022

We live on Double Bridge Rd. Demorest Ga. When we navigate our Tesla up Double Bridge Rd just before the end of the road there is a short road, Peyton Place, going left. No mater what way I want to go it turns onto Peyton is a very short. Hardly paved road. Can this be fixed?

By Steve Nelson
May 09 2021

It looks like you've misspelled the word "Vinted" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called in the past to keep mistakes off of my website.


By Maria Campbell
Apr 28 2021

It looks like you've misspelled the word "Vinted" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called in the past to keep mistakes off of my website.


Have a Problem with Google Maps? Report Issue

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Why should I report an Issue with Google Maps?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Maps to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Maps customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Maps.

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