Duolingo Status

1. Can't get more gems for at least the past week 2. App crashes repeatedly the last 30 minutes

It takes about 2 to 3 minutes to load any lesson and sometimes won’t load at all. This has been going on for many months and is slowing down my learning process. I deleted five of my language courses to reduce the Duolingo app size but it still didn’t work. I reduced the apps on my iPad and cleared the cache and data but it still didn’t work either. I am wasting my money and my time trying to learn languages on Duolingo. Can you please solve the problem. Thank you.

Duolingo has been freezing multiple times during lessons for the past week. It’s the first time that this has occurred. I’ve tried restarting my IPad but it doesn’t fix the problem.

I'm reading "Quieres escribir un best seller" on Duolingo. But it freezes in the middle and won't let me read the end.

I have just paid for a yearly subscription but in my Latin lessons it has been stuck on Level 4 for weeks. I keep doing the exercises, including the Legendary ones but it never moves on. How can I move it on?

The screen keeps freezing between and also now during the beginning of lessons and/or crashing. So I've had to keep reloading, which wasted more than half my learning time. Yesterday I uninstalled and later reinstalled the App on my Android Tablet, but it froze multiple times during the sign-in process - after nearly 4 years continuous learning, I finally give up!

The app won't start anymore happened last week as well, then I paused it and started it again then it did work

My widget is blank

Always sticking when a picture of a king appears. I key in my answer (in portuguese) - no response - "check" bar never turns green. Very annoying

The blue follow button is completely disappeared! It means I can't follow or follow back new friends which is not fine. I verified my email, I'm so active and I'm not in the classrooms I also clear its data and reinstall it, my followers and followings both counts less than 1000. I know when you follow more than ten friends in just one day it errors and there is a bug that you can't follow more so I just followed two friends everyday and now I can't do this anymore. So I asked myself Is there anything wrong with my duo account? And after that l created a new account with a new email but I had the same problem with that account SO WHAT'S WRONG?! I use this app on web and android app but I see this problem every where I think it happened after last update. Please tell me how to fix it because I enjoy using this app and I wanna keep learning, Duo is a great teacher. Thanks...

On some of the lessons where I have to type in the answer, the last question disappears and I have to quit the lesson.

In lesson 3 spanish lesson traveler keeps freezing and can't type anything. And so I can't continue my lessons. I have cleaned cache, restarted and uninstalled and re installed app.

When I type the answer to exercise 14, lesson 3 of unit 35 and then click on check nothing happens and I cannot move beyond this point

Why is duolingo french taking 15 seconds to reload?

Duolingo does not understand when I speak: the microphone is not working properly.

My SuperDuolingo wasn't working. I sent the issue to you in multiple apps. No answer. I reinstalled but it does not acknowledge my paid superpro account. How do I fix this?

Duolingo website keeps locking up my computer so badly I have to do a "hard" shutdown with the power button. Does it with both the Chrome and Firefox web browsers. It's not an antivirus or ad blocker problem - I've already tried fixes there with no improvements. I don't have this problem with any other sites, just the Duolingo learning one.

When I finish a lesson, it wont register as completed. I've been stuck on the same lesson for 2 days. Even trying to skip ahead to a different section, upon completion its as though I didn't complete it. I have uninstalled, reinstalled, restarted and tried 3 different browsers on pc and my phone, as well as the app.

After every lesson on iphone, I have to turn off the phone and restart before another lesson will load. Since I spend 3 hours or more each day doing lessons, this is a real problem. any suggestions? Thanks!

After every lesson on iphone, I have to turn off the phone and restart before another lesson will load. Since I spend 3 hours or more each day doing lessons, this is a real problem. any suggestions? Thanks!

My wife has a family account, but she is quite frustrated. Duolingo keeps hanging, especially at the end (or sometimes middle) of the speech exercises.

Already finished Unit 80 and nearly finished with step 2 on unit 81 and now the system has stepped back to half Unit 80 done. System has also been slow the last days.

Can’t see my answer and therefore cannot edit it iPad app

Speech recognition not working on iPhone. Works on iPad. Both have current iOS update. Looks like it is hearing but comes up saying Hmmm… that doesn’t sound right. Give it another try.

My microphone is not picking up my speaking on my iPhone. It works on my iPad. The IOS is up to date on both.

My Duolingo app is stuck on one screen and won’t go on. I can’t close it or go forward either.

Duolingo is the cause of my iPhone 13 Pro Max becoming unresponsive to all input. The entire phone becomes unresponsive and very difficult to try to close apps. most of the time I have to reboot the phone to be able to use it again. I'm 100% sure now that it is Duolingo but unsure if it is the keyboard that's used with Duolingo. if I am successful getting it to take input, then I can close the app and the problem goes away. Else I have to reboot the phone every day. My solution now is to close Duolingo at the end of every session and not to leave it running in any way. please look into this and fix it.

I am a pensioner so use the Fee App version. I Accidentally updated the app. Accepted all new changes to Duolingo - (Hate the slowness NOW) but my MAJOR problem is when after a lesson and app automatically goes to adverts the Adds flicker, the screen goes black and app crashes. Leaving me without the gems etc. I would get for watching one or two Adverts. For the years and years using previous version of Duolingo I EXPERIENCED ZERO PROBLEMS - VERY, VERY UNHAPPY. SERIOUSLY THINKING OF MOVING TO ANOTHER APP.

I have been playing the xp button and really enjoy it. It is a fun drill. Now my xp comes up but when I hit play nothing happens. I thought maybe I needed to buy more time but that does not work either. Waiting for the next day does not help. I seem to be locked out.

I have been playing the xp button and really enjoy it. It is a fun drill. Now my xp comes up but when I hit play nothing happens. I thought maybe I needed to buy more time but that does not work either. Waiting for the next day does not help. I seem to be locked out.

It gave me a free super trial and then froze. I can’t play now.

I use website, not app, & for last 2 days the website closes before I can do anything and I am about to lose my 575 day streak. The offer of getting a streak freeze comes up because I couldn't do a lesson yesterday, & when I click yes, or no, nothing happens & my tablet goes back to desktop. No problem with internet connection.

My points are not showing so I am unable to get out of the demotion zone

Duo won’t let me progress past unit 28 because there is a problem with one of the questions. Have reported this issue on 9 occasions but bug not fixed. Does anyone have any idea how to circumvent this? I can’t progress with my studies

Have reported a bug on 8occasions on spanish duolingo - unable to bypass it any suggestions please

Duolingo keeps putting me in the wrong lesson. It keeps putting me in lesson 28. I have already passed this and am in lesson 42. Apparently it is confusing me with another James E. Wilson.

Thé app keeps freezing during the first or second exercise of the first lesson. It allows me to skip to next unit but then I’m not able to learn the unit I have just started

I’m stuck in Match Madness

The learning path does not show up on the android version. I have all the current updates

Hi, I’m a member of SuperDuolingo lately I start a lesson and 3/4 of the way In a lesson then it stops short of finishing and unable to complete the lesson. I’ve been getting ads to join SuperDuolingo for free 7days. I answer no thank-you. Then it loops to restart the lesson then again stops toward the end of the lesson.. please help It’s frustrating , especially after spending $90.00. Thank you ,Sincerely John Carlo

Freezing during lesson

Am not able to complete session because does not respond when I press correct answer out of three choices so unable to proceed

When there are 3 options listed, the bottom one sometimes doesn’t work.

Duo will not let me enter the correct answer - it appears to have frozen and will not highlight the answer

On match madness the left column does not refresh after matching the first set of words. My phone is Huawei p30.

Constantly gets stuck, not only at the loading screen but also at any moment. I tried to offload and reinstall the app several times and to log off and on, but the problem persists.

The app on my Samsung tablet keeps resetting my streak which is currently 302 days. The streak still appears correctly on the app on my iPhone. I have tried deleting and reinstalling the app and signing in again. Initially it showed the streak correctly but after completing a lesson it went back to zero again.

Duolingo keeps refreshing page so it is totally unusable

I accidentally Uninstalled my duolingo app. And now I can't re-install the same duolingo app! I'm already going on the 1st place on my weekly competition thing on the diamond league. Please help!!!!!

My lesson buttons won’t open so I am an able to do any lessons

I click on a yellow lesson or a bar to start doing a lesson and it won’t open. I am unable to do a lesson.

I click on a yellow lesson or a bar to start doing a lesson and it won’t open. No I am unable to do a lesson

Trying to do match madness but it doesn't work. I match all that can be matched but there is still a row of words that do not match. They just sit there. I can't move on. Won't go up or down or sideways. Clock keeps ticking and nothing else happens.

I keep getting bundle failed and other comments not allowing me to the exercise and losing 100 points at a time !!!!! Getting frustrated Help !

For some reason I cannot clear all my mistakes. It lets me clear all of them apart from one, that stays stuck there all the time.

When I finish a lesson, it's not being recorded. It flashes quickly that it's complete but goes immediately back to 0.

Legendary levels won't open for single lesson. I was able to do one lesson this a.m., but 13 hrs later none of them will open. I'm on a laptop.

when im trying to download duo to my windows pc it says i need to download a photo editor also? im on mozzilla it was working great before sept. them stopped plus i study also on my android phone and on my windows 10 lap rop

I am losing connection as soon as I do I lesson. And since yesterday cannot open the app

Since the latest app update Duolingo on my Samsung Galaxy Tab A tablet hangs at the green Duolingo screen. I can do a work-around by clicking on duolingo.com in Google and this immediately brings me past the green start-up screen, allowing me to get on with my language studies. Does this mean that the latest update is not compatible with Andoid 11?

My progress is not advancing and keeps repeating the same lessons

Match madness not working correctly no new words appear on left of the screen I've updated the app and switched phone off/on What else can I do

My Duolingo is frozen and I cannot practice lessons

whenever i complete a duolingo lesson on the first set for unit 8 it won't register as complete

My Duolingo app won’t go into my next lesson…it is stuck in gems and all this other video game prize Silly stuff. I am in a weird loop🙃

My app opens but won't go beyond the landing page. I'm using the mobile app for Android. I've uninstalled, restarted & reinstalled Duolingo with same result. Prior to this I was trying to add the French course but couldn't. Thought perhaps I had too many courses so removed the others.

Screen has frozen up and doesn’t respond.

A few issues with the 'Level Up' screens: The box for writing disappears so that I can not read what I am writing. When the lesson asks me to "listen for the missing word" the second (bottom) word is not available - touching it will not choose it nor can I unchoose the first word These problems have persisted over the past few ipad updates and prevent me from leveling up

Duolingo French. Like many people have reported, when given the choice of three answers only the top one can be highlighted. The other two are unable to be selected. Thus having to select the top answer, which has been the wrong answer in order to continue. This has been happening for several days. Very frustrating. Hope you can fix it. Merci

This is the second time I’ve had to contact you because I am unable to highlight all three options in a lesson and once again the option I want to use is the correct answer resulting in a loss of la life and being unable to complete the whole lesson.

When given a choice of three answers the bottom one freezes on my iPad Air, only started happening today.

In unit 12, I am asked to type the French for the hospital (l’hôpital) The answer is not accepted however it gives the answer as l’hôpital! I can’t finish the task or move forward! How do I get past this? I

I use a Samsung tablet to study Duolingo Italian. Often very slow to open but would get going. Then the app would freeze. When I shut it down and start using again it now freezes at the same spot and I have lost my continual streak. Very frustrating as I can't progress. I have already uninstalled and reinstalled 3 times and there is no difference.

At the end of Unit4 I have a 'share' icon and I can't access the next unit.

Duolingo keeps messing up ever since I went Super and won’t add points, shuts down. It keeps blacking out, cutting out, white screening, not giving the points and telling you the answer is wrong, when it’s clearly right!!

Hi, I have the 3-day preview for duolingo plus, but the features do not appear. Thank you

I have been using my iPad for learning French. It has been mostly reliable but began to doing strange things. When learning, on pages where there is narrative in French and you have to answer the question about the narrative from one of three options it won't allow me to select the bottom of the three possible answers. In some cases it won't allow me to select either of the bottom two answers. Only being able to select the wrong answer ends up in failing to complete the set. I tried on windows 10 and was able to do the lesson. However, there appeared to be some synchronisation issues, the daily XP count was different and the questions in the lesson were different. I uninstalled the IOS app and reinstalled it. This seemed to cure the problem, but a couple of days later it returned. I also noticed that sometimes it is now taking minutes to start a pronunciation lesson, which was never the case beforehand. This is extremely annoying as I need to use my iPad when out for the day, and I have to avoid the main lessons.

I am not receiving points in my diamond studies. It is stuck on 490 points.

The screen froze when I collected reward for completion of daily task. I don’t want to loose my substantial streak or the chance to compete in the final of the diamond league tournament.

Duolingo has completely disappeared from my phone after being really buggy when I started learning two languages. I am going to be said if I lose all my data!

App is frozen.

I have been using the duolingo app for a number of years on my iPhone. It is freezing more and more where I have to close and start up again - it is becoming almost completely unusable. I am learning a number of languages which means that my app is probably storing more data than most - it seems that the Duolingo app can’t handle the amount of data. Ie. If you want to learn more than a couple of languages it can’t cope. I have wrote to Duolingo to complain and am a longtime Duolingo paying customer but they don’t seem to know how to fix it.

Duo keeps stopping when I try to open the app

Page frozen on lesson pres tense how can I continue I have paid a year subscription.

Duolingo on my cellphone is frozen.

Please help. I uninstalled Duolingo 3 days ago and downloaded new from Google Play store ( Androind version) and since then - the application wont start. I am getting error immediately after I click on Duolingo icon : "Duolingo has stopped" And there are 2 options "Close app" or "Send feedback". I tried several times - uninstall, reinstall, clear cash, clear data, reboot. Nothing helps !!!

Ever since I updated Duolingo yesterday to version 6.173.1 on my iphone SE software version 15.5 Duolingo will allow me to do approximately 20 or so clicks and then freezes. I have a 300+ day streak and don't want to lose it! But I can't get beyond question 5 or so and it freezes on any type of lesson. Help!!

While doing the XP timed ramp up challenge, DuoLingo freezes and won’t let me select the answer to the first question. It eventually allows me to select but the clock has been running already the whole time it’s locked up and I lose 15 to 25 seconds every time.

The app on iPhine keeps freezing at the start of level up challenge levels on the first question but the clock keeps counting in the background although it is frozen during the freeze, eating my time, sometimes eating up 15 seconds during the freeze. I click on an answer, and the answer seems to be correctly depressed, but it does not change color as it would normally and then just sits there eating time before it eventually colors in the answer and lets me continue with the countdown clock jumping the time down. Also, during the match madness, at least three times now recently, I have answered all of the matches, but then the app does advance to award earned points and forward to a new match game set. It just sits there, continuing to countdown time and then asking me if I want more time, then incorrectly. awarding only part of the points. So even after all of the matches are made, it acts like they are not made and continues to countdown the rest of the time only to say you did not complete it and to award partial points. If I click on the X to close out the game when it is clear it is not registering the game as over, it also acts like it is only partially finished and awards only partial points.

I can't hear new stories. When I click to visualize one of them, the browser keeps loading it indefinitely.

800 day streak and promoted to super Duolingo - doesn’t work and I can’t get into Duolingo at all now

Ever since the recent super Duolingo upgrade, the app has been stalling, freezing, and “white-screening” on my iPhone. If used to be quick and now loading each lesson is very slow. So disappointing! The constant intrusion of gem graphics is juvenile, distracting and most unwelcome when I’m focussed on learning.

I've been on the same lesson level forever. I keep answering the same questions and getting the same questions right all the time. Why won't it advance me?? I've gone into other lessons and pass them successfully only to be taken right back the next day to where I don't want to go. Annoying!

It's so frustrating when I use double XP and while I'm doing my lessons it suddenly puts me on a white screen when an ad pops up with the ad timer standing still. It makes me have to close the app and it just ruins the fun of the moment! My internet connection is stable so is it my phone or what?!

I have not received many of my points that I deserve.

When I go onto level 2 on several excruciates it shows the green owl page saying just loading but doesn't move from the loading screen.

My screen is frozen on an add for Redecor . Won’t clear!!

Duolingo sent me to an app I don’t want to install. When I click done nothing happens. I cannot get back to Duolingo. Please help.

My Duolingo is stuck I can’t press exit or go to lesson buttons

My freeze up problems started with the latest update, version 6.169.0. I use an older iPad, but it is up to date with the iOS software.