Contact MLB Ballpark Support
Company Name: MLB
About: MLB.TV is a website that offers news, schedules, standings, and statistics related to baseball.
Headquarters: New York, New York, United States.
MLB Ballpark Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MLB Ballpark. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MLB Ballpark. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MLB
Verified email ✔✔
E-Mail: mlb-mobile-cs@mlb.com
Website: 🌍 Visit MLB Ballpark Website
Privacy Policy: http://m.mlb.com/privacy
Developer: MLB Advanced Media, L.P.
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Read 12 Customer Service Reviews 😭😔💔
I purchased 3 tickets Plus 2 tickets To bring Our dogs To bark at the park tonight At marlin stadium on April 1. I was told to get my tickets through the ballpark app But they are not Available. How do I get access to my tickets?he
The App does not produce the link to the tickets at the stadium. Taking the IPHONE to the thicket window personnel is the only way to resolve the problem Is an active Internet required at the ballpark. Help us out. A new Iphone 15 was purchased to resolve the problem, but it did not. Help us please.
app. says wrong password. I have only one email address , I ask for help to get new password but I never receive the email. don't send to someone that is charging 30 dollars to correct this, it shouldn't cost to get a password
I continue to get "Sorry, something went wrong please try to log in in" notices. I have deleted and reinstalled the app 3x already and it continues to not work.
Ball park app will not let me login so I changed my password & reinstalled the app and the app still won't let me log on. I can get into the ball park program with my Windows 7 PC but can't print out my tickets. How do I get my tickets or how I get my money back from MBL?
Setting up password to accept tickets. It says don’t have special character but I tried all special characters and get sane error each time. Have latest IOS.
I attended the World Baseball Classic game between the United States and Mexico 3/12/23 at Chase Field. Check-in would only list the previous game between Canada and Great Britain so I figured I would enter manually. When I tried there were no options for the teams. I just looked at Ballpak App again and teams are listed in the search. However, when I search for the game I get a message that no games exist. Please help. I would like to enter game and pictures for historical purposes. Thanks Mark
My password was reset by Customer Service, but when I reach out to Customer Service to get my access back, it sends me to this page. I have tickets I'm trying to access and I can't access them. What do I need to do to get access to them?
I need the account 22mwansong@redacted deleted. It is my minor daughter’s email address and auto fill entered it when I was creating my account. I have created an account under my email. I do not want any emails to be sent to this address.
An actual scam
by Amanda Oc
Purchased tickets on seat geek for a game the day of. Whenever you purchase the tickets it says the tickets are “pending” and the seller needs to confirm, fine. But after, they say that the tickets are confirmed and send you an access link, which prompts you to download the app. Once in the app, there is literally no way to get these tickets. No amount of uninstalling and reinstalling, changing my password, or anything or the sort will make them appear. No one will answer the phone when you try to call customer service, and when they do they literally tell you to uninstall or change your password. I am out $65 which is completely fine I just would never attend another game, especially with the lack of understanding from customer service when this is a known issue. This app gets TERRIBLE reviews, why in the world is it the only way to get tickets? I am not spending more money on another ticket when my card was already charged for the first one. I don’t understand how they can charge my card when I do not have a ticket. Others have had the same issue. The lack of customer service from this big of an organization is crazy.
Where are my tickets?
by G00d 5oup
I wanted to buy tickets. I had the app but hadn’t used in a while so I had to reset my password. I reset, and then when I went to add tickets was prompted for my email and password again even though I was theoretically already logged on. When I entered my information, I got an error message saying that the credentials didn’t match. This happened twice.
Then I called MLB customer service and spent at least 20 minutes on the phone with a person describing my issue and we uninstalled and reinstalled the app, changed password again, etc. it still didn’t work. The agent referred me to my local Houston Astros box office, saying that the ticketing account was separate. Then I called the Houston Astros box office and waited on the phone for at least an hour until I gave up and hang up the phone.
I decided to create a new account with a different email account. I was hoping this would solve my issue. I was able to login and purchase tickets. Then I went to the app to sign in with my different email address. The tickets are not in the wallet in the app and are nowhere to be found. I have the email with the ticket information, but the tickets do not appear in the app which is where I need them so that I can enter the game.
I remember this app being difficult to use in the past, but it seems like it’s worse now. I am beyond frustrated and can’t believe this is the way that one should buy tickets to all MLB games.
I always have problems with the Ballpark App!
by Jen_the_traveler
Every time I buy tickets and need to log in to the Ballpark App to access my mobile game tickets, I have trouble even logging into the app. I always get an error message that says “Something went wrong trying to log in. Please make sure you have a stable network connection and try again.” Really?? I have 4G Verizon network and ALL my other apps work without any issues. Why does ONLY this Ballpark App continue to have issues allowing people to log in. It’s 2021… you’d think they could have resolved the most basic concept of an app that includes allowing users to log in. I hate that MLB makes us use this terrible app in order to access our tickets! I always have to call and request the tickets some other way because of this horrible app that never works. I would give it negative stars if I could.
Have a Problem with MLB Ballpark? Report Issue
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- If you are a MLB Ballpark customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MLB Ballpark.
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