Contact Microsoft Teams Support

by Khloe Vargas

i’ve had this problem where i can’t delete messages, i’ll click delete yet they will stay in the chat and just won’t go away. when i say this i mean in private chats i create with other people like classmates. my saved messages won’t work either, i press the purple bookmark to un-save them but all i have to do is refresh the page and they’re back. i think it might be because i deleted those messages, and so now they’re just stuck in this weird loop. i’m confused and i want to be able to use the chat normally again. also, sometimes when my teachers are trying to let the students into the meeting, it will not show us in the lobby. it’s happened twice and it takes time away from our lessons. PLEASE get this fixed. it’s so annoying and also i beg of you to add a feature to be able to permanently clear all chats with other people. like private chats that you create. the ones to talk with other students or mutuals. i understand that you could use other platforms but i have some student mutuals who i know only in school and intend to keep it that way, so please make that an option. there’s lots that needs to be done to fix this app and i’m very dissatisfied.

by Leftykiller

I use it everyday as part of my job. Since Monday, 07FEB2021, it has frozen and crashed everyday. I have to uninstall and reinstall the app, and then it works fine. I’m forced to write this bad review because Microsoft has zero customer support. I went through the phone number, which led me to a website. Went through the bot assistant (which is worthless), and it said, “click here to talk to a real person.” I thought, “Great! Now I can get a trouble ticket in with the company.” I was very disappointed when it sent me to their public online forum, that they even warn you could have scammers posing as agents. This is extremely frustrating and I have given up. Once Microsoft fixes the bugs with their app, I will change my review. This is making me wonder why I pay a yearly subscription to Office 365 though, especially since it used to be that you could just outright buy the Office software suite, and you had better support where you could talk to a live person. Where is all of my money going Microsoft, if it’s not going to take care of your customers?

by 10453627984659361072

Recently, I updated Teams after this January and I realized that something was wrong with the Assignments app, (I have Teams for school use.) I received a message from the Activity tab showing the assignment so I viewed it, then went back to the Teams tab (the tab with the groups/channels). Then, exited Teams (without closing it) for a and opened teams again, and instead of being on the Teams tab which I was previously on, I was auto-redirected to the assignment earlier mentioned while still on the Teams tab. I closed Teams and opened it again, went to the Teams tab, after 3-5 seconds I was auto-directed to the same assignment again WITHOUT going to it, WHILE still on the app. Strange, since I already viewed its details, but I didn't click the assignment again (Is this a bug?) The same thing happens with any other assignment sent to me from this point, after 3-10 seconds on or off the app, I am always auto-directed to the latest assignment set, regardless of where I was on the Teams app (it opens EVEN WHEN I am on the Teams Account/Settings page. ???) What's more, when I am viewing an Assignment, the app redirects itself AGAIN to the SAME assignment, basically it exits the assignment for a second, loading icon, then returns to the same one. Why does this happen? Please fix this issue.