Microsoft Authenticator Reviews

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  By MyExDumpedMeForATrashCan

  This app is great

  So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.





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  By Rooster Tim

  Everyone Needs This

  I have recommended this app to everyone I know. Linking your accounts to an authenticatoe gives you must better control and account security. Should someone attempt to crack into a certain account, and should have the password, I still have to authorize it. If I deny it, I can then change the password when I am able to. An extra step in security can go a long way, and this is a step in the right direction.

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  By JHesidenz

  NEED DEVELOPER RESPONSE - Locked of all accounts

  After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.

• 
  By EdLewis2

  Great on iPhone Watch app is a bust

  Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.

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  By ItsTheArsonist

  Watch app is not up to park with Phone app

  I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.

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  By SherRoberts

  Wanted it to work but...

  I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw. Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.

• 
  By CyberData4

  Solid. But needs spit-polish

  The core functionality of the app is rock solid. It works. Every time. Not one crash. But my problem is all this time I see no spit polish with some nice to have features. Example 1: Now, this is petty. Tom Petty. But for accounts that don't automatically pull in an avatar image ID like the option to set it myself. When I click edit I should be able to click each image and set it from photos. Example 2: For an app that provides security why can't I set a password or touched for opening the app? Like everything else I can enable this with the understanding that it's my responsibility to secure said password to access my app. This way no one can snatched my phone when it's on but unlocked at my desk and I'm in the restroom. It's the little quality of life things that are missing that could really set this app apart from the competition. That being said I trust MS with my data more than Google so I'll keep this. Good job. But please consider these changes.






• 
  By Dookie 2x

  Great But

  Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access.

• 
  By imjqe

  Convenience without compromising security

  Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.

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  By alexcme

  Unique feature to backup / restore for iPhone

  The best app just because it has very helpful feature to backup ALL accounts in iCloud (iPhone only) and restore them all on new iPhone (or after reset). Very useful feature, not supported by any other Authenticator app, ie all other ones require both new AND old phone, but with MS Authenticator you can just restore everything to the new phone from backup !!! High five to MS !!!

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  By Dec 1969

  Great, But it has a security flaw

  I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.

• 
  By BlazinBear

  The Gold Standard

  If every authentication app worked like this, they might be used more. This app is by far more useful than the Google competitor. Having to use both, since some accounts only work on one or the other, I much prefer to use Microsoft. The simple act of hitting approve or selecting a number makes signing in a breeze. This is what the future of logging in should be like.

• 
  By dgrfucjfhjvfhn

  Be VERY CAREFUL

  Microsoft will NOT remove this off your account under any circumstances if you change your phone or your phone number before removing this you will be permanently locked out of your account. Microsoft will not help you recover your account there best suggestion is to go and try to get your old phone or your old phone number back. Had a horrible experience with the customer support. Microsoft needs to change they are so rude to there customers.I was told it was my fault because I turned it on. Even if you have all information for your account they do not care and will not help you.

• 
  By Jonny Champ

  So much easier and faster

  Just takes the multiple steps of security steps by using the app is great. Especially if you make your accounts a little to secure Authenticator just helps you add encryption for more security but easier for us users.

• 
  By Squirlnutz

  You may get locked out of your accounts

  I used this to sign in conveniently while setting up 3 new devices a few months ago. I have a new windows10 machine and instead of signing in as normal I am being forced to use this Authenticator app that does not keep records. I opened the app and I am having to setup as if it is brand new however, because it did not keep my information I can’t sign in to the new machine, Microsoft account or any thing else because I am being forced to use an app that i can’t use.... I use several different machines mainly Linux but enjoy the convenience of Microsoft.

Is Microsoft Authenticator Safe?

Yes. Microsoft Authenticator is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 131,779 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Microsoft Authenticator Is 23.9/100.

Is Microsoft Authenticator Legit?

Yes. Microsoft Authenticator is legit, but not 100% legit to us. This conclusion was arrived at by running over 131,779 Microsoft Authenticator User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Microsoft Authenticator Is 23.9/100.

Is Microsoft Authenticator not working?

Microsoft Authenticator works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

1. Pulling issues faced by users like you is a good way to draw attention of Microsoft Authenticator to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Microsoft Authenticator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Microsoft Authenticator.