Are you having issues? Select the issue you are having below and provide feedback to MLB Ballpark.
- App is unstable and crashes frequently
- Some users have trouble adding tickets to the app, especially if sent to a secondary email address
- Confusing and frustrating ticket retrieval process
- Some users have experienced errors and glitches with the app, such as incorrect ticket counts and error messages when refreshing the ticket list.
My iPhone 7 will not update to iOS 16. Uses latest iOS 15 however continually brings up the update screen. How will I be able to attend MLB games in Toronto without the MLB app working?
I purchased tickets to a Tampa Bay Rays spring training game and was advised that I had to download the MLB Ballpark App to get the tickets. I downloaded the app and have now tried a number of times over the last 2 days to create my account, but after entering my information, I keep getting the foll... Show more
PLEASE HELP ME. I bought four tickets yesterday for the Yanks/Nats game on 8/26 and they are NOT in my app. My number is 804-814-9967. Please help. Thank you
I can "open" the MLB Ballpark app on my IPhone 8 Plus with an IOS version of 16.7.4 but I cannot download the app....there is no option for that...
I was getting the "sorry something went wrong" message for hours. I turned off my wifi and used my data instead -- then logged in, no issues.
I am logged into the app and I'm trying to buy tickets and it comes back after authenticating it says access denied. It will not allow me to buy tickets. I have the tickets already in my app for 3 upcoming games, but I need to buy tickets for one more game. Please help.
Will not let me use app that I just downloaded
I can't update the #%@&$ app. When I try to use the app, open tickets, etc, a popup appears informing me that the app needs to be updated, with a button sending me to Play Store. The popup renders the app unusable, as the only action button after the popup is the button to Play Store. However, t... Show more
Forgot password for ballpark app and two people couldn’t help to reset password
I get an “OOPS! REQUIRED INFORMATION MISSING” error in the Ballpark app and on the MLB.com website when trying to add tickets to the cart. I can log into my MLB account successfully and see my existing ticket inventory. I have changed my password, removed and re-added my credit card, deleted the B... Show more
When I try to buy pre-sale tickets, it says "Required information missing: Seats matching your request were not avaliable. Please select different options or fewer seats and try again."
App tells me to upgrade, however there is no upgrade in Play Store. Tried reinstalling, but no joy. I'm getting worried I won't be able to access my tickets for next week. Also unable to access info on Target Field. Please help.
the app will not update on my phone the current update on my iphone is IOS 16.0.2 i’m not able to get my tickets for the game on Wednesday April 12, 2023
I log in to the MLB app on my Tablet and get a message that a NEW APP UPGRADE REQUIRED (in preparation for the 2023 season). There is a link that directs me to the Google Play store. There are no updates and no new app. The app in google play shows last updated 12-8-21, it is version 10.7.0. The... Show more
wants me to go to goggle play and get update but when reloaded keep getting same message
I am not able to transfer tickets using the Ballpark App or with Ticketmaster online.
In create an account the Ballpark app password box does not green light when I enter special characters. All items check green except special characters. That box remains with an x and the password line remains boxed red. How can I solve this problem?
App wont accept my correct password on my iPhone. It works on my iPad and my wife's phone. I deleted the app re downloaded it and it still won't work. says "sorry something went wrong. Please try to Log in? Haha
Cannot even sign up! Entered info, changed password several times ... just get "something went wrong." I need to access my ticket.
My app is not letting me log in this what says and I can’t get passed that point. ithecat34@gma... 3 Continu... Sorry, something...
I have been trying to create an account on the MLB Ballpark app for a week.. it won't accept the 100 different passwords that I've tried.. all the passwords I've tried to use check all the boxes of qualifications you need to make an account.. I have 1 upper case letter, 1 lower case letter, a number... Show more
Filled out all information correctly to open an account. No redlines, and I can't sign up. Won't do anything. The game is tomorrow, 10.10.22.
MLB Ballpark app does not let me sign-on on my iPhone 12 pro. I get the TOTALLY USELESS error "Something went wrong, please try again". The app would not work on my phone regardless of the ID we used. Spent 20 minutes on the phone with MLB app support to no avail; was forwarded to MLB ticket lin... Show more
Try to add tickets to my apple wallet and keep getting message that something went wrong please try again later.
I have spent 6 hours visiting with MLB representatives, following troubleshooting guidelines and changing passwords in an attempt to purchase tickets and use the MLB Ballpark App. Nothing has been successful and I am unable to use the app to purchase tickets. Please provide me with the technical s... Show more
App won’t recognize any special character to set-up password
My app seems to be frozen. HELP!! The game I am taking my grandson is tomorrow!!!
The BALLPARK App will not open for ticket access. I click on tab "robin_annapolis@... Continue..... and its frozen. I can get to create an MLB account....underneath the frozen tab. I need to access tickets for 18 Aug Os vs Cubs
Will not dowload...says something went wrong try again
I can’t create an account, the app keeps saying something went wrong. I updated my Apple phone and remove and reinstalled the app. Same results
Complete guide to troubleshoot MLB Ballpark app on iOS and Android devices. Solve all MLB Ballpark app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MLB, developers of MLB Ballpark.
The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content. © 2022 MLB Advanced Media, L. P. ... Show more