Are you having issues? Select the issue you are having below and provide feedback to MLB Ballpark.
- App is unstable and crashes frequently
- Some users have trouble adding tickets to the app, especially if sent to a secondary email address
- Confusing and frustrating ticket retrieval process
- Some users have experienced errors and glitches with the app, such as incorrect ticket counts and error messages when refreshing the ticket list.
My iPhone 7 will not update to iOS 16. Uses latest iOS 15 however continually brings up the update screen. How will I be able to attend MLB games in Toronto without the MLB app working?
I purchased tickets to a Tampa Bay Rays spring training game and was advised that I had to download the MLB Ballpark App to get the tickets. I downloaded the app and have now tried a number of times over the last 2 days to create my account, but after entering my information, I keep getting the following message: "Something went wrong, please try again." This message has come up over and over on my repeated attempts over the last two days to get registered.
PLEASE HELP ME. I bought four tickets yesterday for the Yanks/Nats game on 8/26 and they are NOT in my app. My number is 804-814-9967. Please help. Thank you
I can "open" the MLB Ballpark app on my IPhone 8 Plus with an IOS version of 16.7.4 but I cannot download the app....there is no option for that...
I was getting the "sorry something went wrong" message for hours. I turned off my wifi and used my data instead -- then logged in, no issues.
I am logged into the app and I'm trying to buy tickets and it comes back after authenticating it says access denied. It will not allow me to buy tickets. I have the tickets already in my app for 3 upcoming games, but I need to buy tickets for one more game. Please help.
Will not let me use app that I just downloaded
I can't update the #%@&$ app. When I try to use the app, open tickets, etc, a popup appears informing me that the app needs to be updated, with a button sending me to Play Store. The popup renders the app unusable, as the only action button after the popup is the button to Play Store. However, the only option in Play Store is to install the 2021 update of the program. I have tried everything: force stop, clear cache, clear data, uninstall old program, power off for lengthy period, switch wifi off, switch wifi on, etc, etc, etc. I am never shown the most recent version of the app to update to in Play Store. Which means I am unable to update to the most recent version. Which means I can't use Ballparlk. Which means I can't access tickets. Which means I can't go to games. Yes, clearly there is something wrong in the phone, some setting I overlooked, or something else, that is preventing me from seeing the most recent app version in Play Store. That should NOT BE MY PROBLEM. That is YOUR PROBLEM, for making the stupid app the only way to access tickets. Thanks, MLB, for getting rid of paper tickets! Getting rid of paper tickets will go down with the 10th inning ghost runner as one of the stupidest and most insulting attacks on fans in the sports history. Thanks for mistreating your fans and making them feel like they're stupid suckers who deserve to have dirt kicked in their faces! YOUR STUPID "TECH" HAS KILLED BASEBALL FOR ME. As a lifelong baseball fan, I now can't wait for football season.
Forgot password for ballpark app and two people couldn’t help to reset password
I get an “OOPS! REQUIRED INFORMATION MISSING” error in the Ballpark app and on the MLB.com website when trying to add tickets to the cart. I can log into my MLB account successfully and see my existing ticket inventory. I have changed my password, removed and re-added my credit card, deleted the Ballpark and reinstalled it and still the same. MLB phone and E-mail support have been unable to resolve
When I try to buy pre-sale tickets, it says "Required information missing: Seats matching your request were not avaliable. Please select different options or fewer seats and try again."
App tells me to upgrade, however there is no upgrade in Play Store. Tried reinstalling, but no joy. I'm getting worried I won't be able to access my tickets for next week. Also unable to access info on Target Field. Please help.
the app will not update on my phone the current update on my iphone is IOS 16.0.2 i’m not able to get my tickets for the game on Wednesday April 12, 2023
I log in to the MLB app on my Tablet and get a message that a NEW APP UPGRADE REQUIRED (in preparation for the 2023 season). There is a link that directs me to the Google Play store. There are no updates and no new app. The app in google play shows last updated 12-8-21, it is version 10.7.0. There are no other updates nor MLB Ballpark Apps in the Google Play Store.
wants me to go to goggle play and get update but when reloaded keep getting same message
I am not able to transfer tickets using the Ballpark App or with Ticketmaster online.
In create an account the Ballpark app password box does not green light when I enter special characters. All items check green except special characters. That box remains with an x and the password line remains boxed red. How can I solve this problem?
App wont accept my correct password on my iPhone. It works on my iPad and my wife's phone. I deleted the app re downloaded it and it still won't work. says "sorry something went wrong. Please try to Log in? Haha
Cannot even sign up! Entered info, changed password several times ... just get "something went wrong." I need to access my ticket.
My app is not letting me log in this what says and I can’t get passed that point. ithecat34@gma... 3 Continu... Sorry, something...
I have been trying to create an account on the MLB Ballpark app for a week.. it won't accept the 100 different passwords that I've tried.. all the passwords I've tried to use check all the boxes of qualifications you need to make an account.. I have 1 upper case letter, 1 lower case letter, a number.. I'm getting really frustrated and am not sure what to do. I've uninstalled the app 3 times and re-downloaded it and it still won't work?!
Filled out all information correctly to open an account. No redlines, and I can't sign up. Won't do anything. The game is tomorrow, 10.10.22.
MLB Ballpark app does not let me sign-on on my iPhone 12 pro. I get the TOTALLY USELESS error "Something went wrong, please try again". The app would not work on my phone regardless of the ID we used. Spent 20 minutes on the phone with MLB app support to no avail; was forwarded to MLB ticket line, who decided best way was to move my tickets to my wife's email and use her phone to access our tickets. VERY FRUSTRATING !!! You guys need to develop a decent work-around to enable people to access tickets in the event of a problem like this.
Try to add tickets to my apple wallet and keep getting message that something went wrong please try again later.
I have spent 6 hours visiting with MLB representatives, following troubleshooting guidelines and changing passwords in an attempt to purchase tickets and use the MLB Ballpark App. Nothing has been successful and I am unable to use the app to purchase tickets. Please provide me with the technical support necessary to resolve this issue. I am able to log on to the APP, search for tickets and "add to the cart"; however, that is where the app fails. After entering my first and last name per the prompt I get the following message: Required Information Missing An account with the email you entered exists but does not match your login credentials. If you changed your My Tickets email, you may need to log in with a previous MLB.com email. If you are still having issues, contact customer service. What next, I am still having issues?
App won’t recognize any special character to set-up password
My app seems to be frozen. HELP!! The game I am taking my grandson is tomorrow!!!
The BALLPARK App will not open for ticket access. I click on tab "robin_annapolis@... Continue..... and its frozen. I can get to create an MLB account....underneath the frozen tab. I need to access tickets for 18 Aug Os vs Cubs
Will not dowload...says something went wrong try again
I can’t create an account, the app keeps saying something went wrong. I updated my Apple phone and remove and reinstalled the app. Same results
Complete guide to troubleshoot MLB Ballpark app on iOS and Android devices. Solve all MLB Ballpark app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MLB, developers of MLB Ballpark.
E-Mail: [email protected]
Website: 🌍 Visit MLB Ballpark Website
Privacy Policy: http://m.mlb.com/privacy
Developer: MLB Advanced Media, L.P.
The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content. © 2022 MLB Advanced Media, L. P. The MLB Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. All Major League Baseball trademarks and copyrights used herein are the property of the applicable MLB entity. All rights reserved.