MLB Ballpark app not working? crashes or has problems?

MLB Ballpark Status


I have a problem with MLB Ballpark

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⚠️ Most reported problems ⚠️
Something else
62.4%

Not working
16.5%

Login
12.9%

Connection
3.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MLB Ballpark Problems 🔥

- App is unstable and crashes frequently

- Some users have trouble adding tickets to the app, especially if sent to a secondary email address

- Confusing and frustrating ticket retrieval process

- Some users have experienced errors and glitches with the app, such as incorrect ticket counts and error messages when refreshing the ticket list.

📋 53 Reported Issues:

M
Mike Gray 2024-04-12

My iPhone 7 will not update to iOS 16. Uses latest iOS 15 however continually brings up the update screen. How will I be able to attend MLB games in Toronto without the MLB app working?

M
Michael Hauck 2024-02-21

I purchased tickets to a Tampa Bay Rays spring training game and was advised that I had to download the MLB Ballpark App to get the tickets. I downloaded the app and have now tried a number of times over the last 2 days to create my account, but after entering my information, I keep getting the foll... Show more

J
John Nolan 2024-01-26

PLEASE HELP ME. I bought four tickets yesterday for the Yanks/Nats game on 8/26 and they are NOT in my app. My number is 804-814-9967. Please help. Thank you

J
John Perry 2024-01-24

I can "open" the MLB Ballpark app on my IPhone 8 Plus with an IOS version of 16.7.4 but I cannot download the app....there is no option for that...

J
Joe Gee 2023-07-24

I was getting the "sorry something went wrong" message for hours. I turned off my wifi and used my data instead -- then logged in, no issues.

J
Joey R Alwine 2023-07-15

I am logged into the app and I'm trying to buy tickets and it comes back after authenticating it says access denied. It will not allow me to buy tickets. I have the tickets already in my app for 3 upcoming games, but I need to buy tickets for one more game. Please help.

N
Nick Garg 2023-07-07

Will not let me use app that I just downloaded

R
Robert Fine 2023-06-18

I can't update the #%@&$ app. When I try to use the app, open tickets, etc, a popup appears informing me that the app needs to be updated, with a button sending me to Play Store. The popup renders the app unusable, as the only action button after the popup is the button to Play Store. However, t... Show more

B
Bruce Jennings 2023-06-06

Forgot password for ballpark app and two people couldn’t help to reset password

J
John Robertson 2023-05-12

I get an “OOPS! REQUIRED INFORMATION MISSING” error in the Ballpark app and on the MLB.com website when trying to add tickets to the cart. I can log into my MLB account successfully and see my existing ticket inventory. I have changed my password, removed and re-added my credit card, deleted the B... Show more

K
Kole 2023-04-27

When I try to buy pre-sale tickets, it says "Required information missing: Seats matching your request were not avaliable. Please select different options or fewer seats and try again."

M
Marcia Hartmann 2023-04-17

App tells me to upgrade, however there is no upgrade in Play Store. Tried reinstalling, but no joy. I'm getting worried I won't be able to access my tickets for next week. Also unable to access info on Target Field. Please help.

P
Petra 2023-04-11

the app will not update on my phone the current update on my iphone is IOS 16.0.2 i’m not able to get my tickets for the game on Wednesday April 12, 2023

P
Phillip E Henderson 2023-03-29

I log in to the MLB app on my Tablet and get a message that a NEW APP UPGRADE REQUIRED (in preparation for the 2023 season). There is a link that directs me to the Google Play store. There are no updates and no new app. The app in google play shows last updated 12-8-21, it is version 10.7.0. The... Show more

R
Robert Knowlton 2023-03-20

wants me to go to goggle play and get update but when reloaded keep getting same message

C
Chad Burdett 2023-03-16

I am not able to transfer tickets using the Ballpark App or with Ticketmaster online.

J
J Ob 2023-03-13

In create an account the Ballpark app password box does not green light when I enter special characters. All items check green except special characters. That box remains with an x and the password line remains boxed red. How can I solve this problem?

T
Tommy Gene Turney 2023-03-10

App wont accept my correct password on my iPhone. It works on my iPad and my wife's phone. I deleted the app re downloaded it and it still won't work. says "sorry something went wrong. Please try to Log in? Haha

R
Rob 2023-03-06

Cannot even sign up! Entered info, changed password several times ... just get "something went wrong." I need to access my ticket.

J
Julie A Kvammen 2023-03-01

My app is not letting me log in this what says and I can’t get passed that point. ithecat34@gma... 3 Continu... Sorry, something...

M
Mary Hodges 2022-11-14

I have been trying to create an account on the MLB Ballpark app for a week.. it won't accept the 100 different passwords that I've tried.. all the passwords I've tried to use check all the boxes of qualifications you need to make an account.. I have 1 upper case letter, 1 lower case letter, a number... Show more

E
Edna L Cravitz 2022-09-11

Filled out all information correctly to open an account. No redlines, and I can't sign up. Won't do anything. The game is tomorrow, 10.10.22.

B
Bill Clear 2022-09-09

MLB Ballpark app does not let me sign-on on my iPhone 12 pro. I get the TOTALLY USELESS error "Something went wrong, please try again". The app would not work on my phone regardless of the ID we used. Spent 20 minutes on the phone with MLB app support to no avail; was forwarded to MLB ticket lin... Show more

M
Michael Flynn 2022-09-07

Try to add tickets to my apple wallet and keep getting message that something went wrong please try again later.

M
Mark B Fillman 2022-08-27

I have spent 6 hours visiting with MLB representatives, following troubleshooting guidelines and changing passwords in an attempt to purchase tickets and use the MLB Ballpark App. Nothing has been successful and I am unable to use the app to purchase tickets. Please provide me with the technical s... Show more

B
Barb Shields 2022-08-26

App won’t recognize any special character to set-up password

L
Louis Cancelmi 2022-08-23

My app seems to be frozen. HELP!! The game I am taking my grandson is tomorrow!!!

R
Robin_annapolis@yahoo.com 2022-08-13

The BALLPARK App will not open for ticket access. I click on tab "robin_annapolis@... Continue..... and its frozen. I can get to create an MLB account....underneath the frozen tab. I need to access tickets for 18 Aug Os vs Cubs

T
Todd A Klopp 2022-08-04

Will not dowload...says something went wrong try again

R
Reid 2022-08-03

I can’t create an account, the app keeps saying something went wrong. I updated my Apple phone and remove and reinstalled the app. Same results

B
Beverly 2022-07-31

Will not allow me to create account. “Something went wrong, please try again”

R
Rich Goodrich 2022-07-28

Cannot create an account. It says, something went wrong, try again

A
Amanda 2022-07-25

Will not let me create an account to access my tickets, keeps saying “something went wrong”

H
Howard Rootenberg 2022-07-20

Trying to set a password but it keeps asking for a "special character." What is a special character? Nothing I try works!

J
John Wilson Hornsby 2022-07-13

Downloaded ap to get my tickets. Trying to create account & getting same message as several other posters above- it keeps saying "something went wrong. Please try again."

A
Allen Gray 2022-07-09

App says something went wrong and won’t let me in on login.

P
Paul K 2022-07-07

Trying to cancel transfer of tickets in the app and get an error to contact customer service. They told me to contact the team and have them reset it. I can now transfer the tickets from my team account but the tickets still show in MLB ballpark. Tried to cancel again and same error

G
George Byrne 2022-07-02

Logged out and trying to log in with another account...will not allow me to do this; can't even up anything; just locks me out

S
Steve H 2022-06-27

This issue kept happening, so I checked to see if anything was running on my phone. I realized my VPN was active, so I shut it downand I was able to access the MLB Ballpark app. Hope this helps!

K
Karen Babich 2022-06-24

Cannot sign up. Keep getting "something went wrong, please try again" after putting in info.

J
Jared Ackerman 2022-06-20

I have tickets ordered but I cannot create an account. It keeps saying "something went wrong." How can this be rectified?

J
Jim Harmening 2022-06-16

Having trouble logging into the app - says something went wrong, please try again. I have changed passwords, downloaded the app fresh and still nothing.

W
William Simister 2022-06-07

Multiple failures with the same problems as others - “Something went wrong - please try again” many times. Changed password several times. Still cannot get into the site to get my tickets!!!!

J
Justin English 2022-05-27

App keeps saying something went wrong. Need to get my pass

J
Janet Gilbert 2022-05-27

App won’t let me log in. Email is correct but keeps saying “something went wrong” Won’t let me do anything. Totally frozen!

H
HATE BALLPARK APP 2022-05-25

Ordered tickets. When I access app and try to log in, it keeps saying something went wrong. My email shows which is correct. If I tap log in, nothing happens. No where on screen to type password

C
Cathy Rickett 2022-05-25

Ordered tickets. When I access app and try to log in, it keeps saying something went wrong. My email shows which is correct. If I tap log in, nothing happens. No where on screen to type password

F
Fredrick J Midthun 2022-05-20

This app is the WORST. Create an account...change the password no fewer than 10 times to log in once. Never could. I guess there's no game now because I can't get to the fucking tickets.

P
Paul 2022-05-18

It will not let me create an account. It says I'm putting in the wrong data. I've never had an account with this app ever. Please help.

D
Denis McGlynn 2022-05-09

Tried to download my ticket and I got the message "Something went wrong, please try again". I changed my pswd thinking that was the issue and got the same message. I downloaded the app on my iPhone and got the same message.

W
Wesley J Mobley 2022-05-01

It will not let me create an account. It says I'm putting in the wrong data. I've never had an account with this app ever. Please help.

B
Brad McKee 2022-04-22

The app doesn't recognize my password. I have had repeated problems and have changed passwords several times. The last time I changed passwords again but the app wouldn't accept it. I have 2 games (total 4 tickets) next week and really need to have this resolved.

G
Glenn Berger 2022-04-03

Trying to transfer tickets and it freezes up!

Showing 1-53 of 53 reported issues:

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