Contact Uber - Request a ride

Contact Uber - Request a ride

Published by on 2022-09-12

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How to Contact Uber - Request a ride

Uber - Request a ride Contact Information

Listed below are our top recommendations on how to get in contact with Uber - Request a ride. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Uber - Request a ride. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Uber Technologies, Inc.






100% Contact Match

Developer: Uber Technologies, Inc.

E-Mail: [email protected]

Website: Visit Uber Website



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Get Pricing Info for Uber Advanced Technologies Group
Contact Uber Advanced Technologies Group! Or Contact Support
Need help using Uber Advanced Technologies Group? Try their Help Center now!
Uber Advanced Technologies Group in the News!


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Uber Advanced Technologies Group on Facebook!
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Uber Advanced Technologies Group on LinkedIn!



Privacy & Terms:

https://www.uber.com/cities

https://twitter.com/uber

https://www.facebook.com/uber





Reported Issues: 3 Comments

By Nate D. Simmons

Money Scammers and poor customer service

I was charged twice for a this app pass I did not sign up for one was through PayPal and charged to my Wells Fargo debit card and the other was Apple Pay and to my discover credit card. When I was first charge to the PayPal payment format I was refund and I thought everything was okay. Upon trying to use the app again a week later I was forced to pay the the this app pass charge before continue to confirm a ride and was this charged again. I brought this to this app attention and they said it was a system error and delayed charged occurred. I provide them with screen shots showing that it was two separate charges to two different cards and instead of returning my money they continually insist that it was a delayed charge. I even explained to them that a delayed charged would all happen on the same payment form not charge a whole new form of payment and a different card, but they still insist I was only charged once even after providing all the evidence of two charges. They don’t care for there customer and the entire time I’m communicating with them it’s taking them days to respond they even sent the same response a couple of times hoping I would not reply. I deleted the app and will never use them again I don’t recommend this app they are just trying to get as much money as they can. this app drivers should tell me they want a cash tip because this app takes to much of the online one. They are just money hungry and don’t care to do what’s right.




By Cj2206

Never using again

Several days ago I ordered an this app ride from a ride share pick up location in a mall. I saw that the driver made it to the mall but was at the wrong pick up location. This is a very large shopping center with about 8 floors and multiple entrance. He stopped moving for a while so I messaged him to ask how much longer he would be and gave him my exact location. Without responding he canceled my ride. I later found out that I was charged a fee even though I didn’t cancel the ride. I first disputed this charge on the app, to which I received an this app credit/cash for. There’s no way to contact customer support so I left a complaint for the driver and left a message explaining what he did. I stated that if this app did not refund my original form of payment I would dispute the charge. Minutes later I received a response explaining that they will refund the charge on my credit card. Never again. Why would they allow drivers to do this with no repercussions? I was late to my meeting and what made it so frustrating is that the driver was so close but at the wrong pick up location. The problem could’ve been resolved had he just replied to my message. He did not make any attempt to communicate with me. I will only use Lyft now since they are much more reliable and hold their drivers accountable. For example, the second ride I ordered after that incident was through Lyft and the driver was late. Lyft discounted my ride for the late pick up. As they should.

By Therearebetterchoices

Avoid until the apps many bugs are fixed.

The driver's app must be broken as this app seems to feel the need to call the rider and ask them where they are and where they're going. Perhaps, the drivers aren't able to see what the customer has typed, the map, the address, gps, the live blue dot and the live symbolic car that represents the car that the this app driver is driving. Those all must be buggy as well. Maybe, the maps are incorrect, too? The drivers can't seem to use gps and a live location from the passenger (blue dot) to find where they're going or where the passenger is waiting. Rating system has problems as well. Star ratings can't be used to choose a driver. If the driver accepts and he or she has a low rating, you can cancel, but expect to pay the penalty fee. Driver's cancel all the time, but are not charged a fee. Perhaps a system error is to blame as no one would chose an arbitrary rating system except an old tv show where the points don't matter. Final app issue: wait times. When the app says, five minutes away, it really means 12-15 minutes away. You can cancel, but your credit card will be charged each and every time unless you dispute the charge. Maybe, it's supposed to be like that? Seems counterintuitive, and unlike a similar app that doesn't have incorrect wait times, penalties for customers and an arbitrary rating system where the points don't matter. The drivers on that app just do their job and silently come to the blue dot.






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  1. Pulling issues faced by users like you is a good way to draw attention of Uber - Request a ride to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Uber - Request a ride customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Uber - Request a ride.


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