PayPal app not working? crashes or has problems?

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I have a problem with PayPal

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⚠️ Most reported problems ⚠️

Login
21.2%

Not working
20.6%

Crashes
18.2%

Something else
15.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PayPal Problems 😠👌🔥

- The newest website design is confusing.

- PayPal is difficult to contact for help.

- The help center is not helpful and does not link to the things they reference.

- The "advice" they offer is not helpful.

  26 Reported Issues: 😵🆘🛟🚨📢

Stephen W Davies
2023-08-18

I try to send an invoices or update an invoice and Paypal just has the spinning circle until it crashes.

Cheryl Sylvia
2023-03-21

Can't login into my account keeps telling me security issues then won't login in after I answer question and change password

Whitni
2022-11-16

Trying to open saving account amd every time the app crashes and tries to reload, only to keep doing the same thing. It says I have a bug

Marissa
2022-09-29

PayPal freezes every time I try to transfer funds to my bank. The screen itself freezes and I can’t get my money until days later!

Larry Williams
2022-09-12

PayPal crashes whenever I try to open the app on my phone.

Scott Boring
2022-09-05

Every time I try to cash my check it kicks me back to the home screen.

Paula Locke
2022-09-05

Paypal crashes every time I try to take a picture of my payroll check So now I haven't been able to cash my check been trying for 4 days

Adam Olson
2022-09-02

Can't cash my paycheck app just crashes trying to take a photo of my check I've been chasing my checks on PayPal for a year and now I cannot and it is frustrating

Zaq
2022-08-29

App crashes every time I try to cash a check. I've uninstalled and reinstalled, cleared cache, ran CCleaner, rebooted my phone, nothing.

Brittany P.
2022-08-25

I went to cash my pay check like I do every week and when I logged in it said my app had a bug and to clear the cache. So I did that. Then every time I tap to take a picture of my pay check to cash it, now it crashes and kicks me back out to the home screen. I've cleared the cache, force stopped, Uninstalled and reinstalled the app. I turned my phone on and off. When I logged in on my husband's phone and did it, it worked fine. So I know it's something with my phone. I don't know what to do or who to contact. HELP. PLEASE.

Dominique Ziers
2022-08-12

App Update made it so if I'm able to login in Safari, it's in Chinese. The app won't even let me log in and the "trouble logging in" url is not working either

Petr
2022-07-23

Hello, When I start writing the amount of money it freezes and white screen appeares. Thank you.

Tia
2022-07-17

Every time I click the menu button the website from my phone and iPad it freezes. Can’t scroll up or down the menu and. And can’t click any click.

Sierra Nasha Mullins
2022-06-28

Says my password is wrong and now it just says can't complete my request at this time

Alistair Burns
2022-06-13

My withdrawal to bank says minimum $360 instead of THB 360. How do I fix this?

Brian K.
2022-06-01

PayPal has been unable to process any crypto transaction or use my account other than my debit card, for 2 days now. Just says unknown error try again later, I'd like to see my crypto transactions.

John Mcelhinney
2022-06-01

My app crashes when I try to open it

Karl Ickes
2022-05-27

Pay Pal app on my Samsung phone will open initially but then crashes almost immediately every time. I can initially see my activity - then click on any invoice and it crashes .....

James
2022-05-18

My app keeps crashing when I try to take a photo of my check Using iPhone

Treasure Ingels
2022-05-17

PayPal app shuts down every time I try to take photo of check

Melinda Hipp
2022-04-30

PayPal keeps crashing on iPhone. I cannot send at all to certain people or certain amounts.

AG
2022-04-26

PayPal app continuously crashes on Samsung phone despite all software updates to the app, to the device, uninstalling/reinstalling the app, rebooting the phone, clearing the cache. The ONLY thing that works is logging in via desktop. The app crashes every single time after inputting the security code. This has been going on for over a week.

David Lucardie
2022-04-23

When opening directly from the app menu, the Android app minimises as soon as the security code from the authenticator is entered. It cannot be opened again, it just goes back to the home screen. Restarting the phone has not helped.

Diane Bunting
2022-04-18

PayPal app not working

Donal Murphy
2022-03-31

I can't put funds into the Paypal app.

Lisa Landry
2022-03-06

Terrible trouble with login

Showing 1-26 of 26

Have a Problem with PayPal - Pay, Send, Save? Report Issue




Common PayPal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PayPal app on iOS and Android devices. Solve all PayPal app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. PayPal iPhone Issues and Solutions

  2. PayPal Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PayPal, Inc., developers of PayPal.


Verified email ✔✔

E-Mail: app-feedback@paypal.com

Website: 🌍 Visit PayPal Website

Developer: PayPal Mobile




About this app

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