PayPal app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
22.4%

Login
21.0%

Something else
18.2%

Screen
16.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PayPal Problems 🔥

- The newest website design is confusing.

- PayPal is difficult to contact for help.

- The help center is not helpful and does not link to the things they reference.

- The "advice" they offer is not helpful.



📋 26 Reported Issues:

S
Stephen W Davies 2023-08-18

I try to send an invoices or update an invoice and Paypal just has the spinning circle until it crashes.

C
Cheryl Sylvia 2023-03-21

Can't login into my account keeps telling me security issues then won't login in after I answer question and change password

W
Whitni 2022-11-16

Trying to open saving account amd every time the app crashes and tries to reload, only to keep doing the same thing. It says I have a bug

M
Marissa 2022-09-29

PayPal freezes every time I try to transfer funds to my bank. The screen itself freezes and I can’t get my money until days later!

L
Larry Williams 2022-09-12

PayPal crashes whenever I try to open the app on my phone.

S
Scott Boring 2022-09-05

Every time I try to cash my check it kicks me back to the home screen.

P
Paula Locke 2022-09-05

Paypal crashes every time I try to take a picture of my payroll check So now I haven't been able to cash my check been trying for 4 days

A
Adam Olson 2022-09-02

Can't cash my paycheck app just crashes trying to take a photo of my check I've been chasing my checks on PayPal for a year and now I cannot and it is frustrating

Z
Zaq 2022-08-29

App crashes every time I try to cash a check. I've uninstalled and reinstalled, cleared cache, ran CCleaner, rebooted my phone, nothing.

B
Brittany P. 2022-08-25

I went to cash my pay check like I do every week and when I logged in it said my app had a bug and to clear the cache. So I did that. Then every time I tap to take a picture of my pay check to cash it, now it crashes and kicks me back out to the home screen. I've cleared the cache, force stopped, Uninstalled and reinstalled the app. I turned my phone on and off. When I logged in on my husband's phone and did it, it worked fine. So I know it's something with my phone. I don't know what to do or who to contact. HELP. PLEASE.

D
Dominique Ziers 2022-08-12

App Update made it so if I'm able to login in Safari, it's in Chinese. The app won't even let me log in and the "trouble logging in" url is not working either

P
Petr 2022-07-23

Hello, When I start writing the amount of money it freezes and white screen appeares. Thank you.

T
Tia 2022-07-17

Every time I click the menu button the website from my phone and iPad it freezes. Can’t scroll up or down the menu and. And can’t click any click.

S
Sierra Nasha Mullins 2022-06-28

Says my password is wrong and now it just says can't complete my request at this time

A
Alistair Burns 2022-06-13

My withdrawal to bank says minimum $360 instead of THB 360. How do I fix this?

B
Brian K. 2022-06-01

PayPal has been unable to process any crypto transaction or use my account other than my debit card, for 2 days now. Just says unknown error try again later, I'd like to see my crypto transactions.

J
John Mcelhinney 2022-06-01

My app crashes when I try to open it

K
Karl Ickes 2022-05-27

Pay Pal app on my Samsung phone will open initially but then crashes almost immediately every time. I can initially see my activity - then click on any invoice and it crashes .....

J
James 2022-05-18

My app keeps crashing when I try to take a photo of my check Using iPhone

T
Treasure Ingels 2022-05-17

PayPal app shuts down every time I try to take photo of check

M
Melinda Hipp 2022-04-30

PayPal keeps crashing on iPhone. I cannot send at all to certain people or certain amounts.

A
AG 2022-04-26

PayPal app continuously crashes on Samsung phone despite all software updates to the app, to the device, uninstalling/reinstalling the app, rebooting the phone, clearing the cache. The ONLY thing that works is logging in via desktop. The app crashes every single time after inputting the security code. This has been going on for over a week.

D
David Lucardie 2022-04-23

When opening directly from the app menu, the Android app minimises as soon as the security code from the authenticator is entered. It cannot be opened again, it just goes back to the home screen. Restarting the phone has not helped.

D
Diane Bunting 2022-04-18

PayPal app not working

D
Donal Murphy 2022-03-31

I can't put funds into the Paypal app.

L
Lisa Landry 2022-03-06

Terrible trouble with login

Showing 1-26 of 26 reported issues:

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