Venmo app not working? crashes or has problems?

Venmo Status

Published by on 2022-09-12

Venmo is the fast, safe, social way to pay and get paid. Join over 83 million
people who use the Venmo app today.

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problems reported in the last 24 hours

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Reported Issues: 46 Comments

By Mike Peterwas
Dec 19 2022

Same thing sometimes it works most of the time I can’t pay my credit card and do anything and you can’t even pay the credit card on line it tells you to download the app that won’t work ? Wtf fix this already it’s been months

By Chad Hinze
Nov 19 2022

App keeps freezing when I press cards. Trying to activate a new card. Also when I scan the QR code that was sent with the card. It takes me to a random lady’s account. Really really crappy application.

By Jimmy
Oct 26 2022

Locks when I try to add card. Junk app.

By Jan Majewski
Oct 25 2022

keeps saying can't find account!

Oct 21 2022

get this message for the last 8 days when i try and send money. there was a issue with your payment please try again later

By sheila
Oct 21 2022

App freezes when trying to add a new bank or card.

By Chris MacDonald
Oct 18 2022

App freezes on me when i click on Venmo CC. Cant make a payment.

By Glen Kelley
Oct 17 2022

I get to the 2nd part of the download and it crashes help

By Duke Taylor
Oct 13 2022

App freezes when I click on cards. Won’t let me pay credit card bill.

By Brent Pope
Oct 12 2022

App crashes when I try to add a card or bank

By James Robnett
Oct 05 2022

app freezes when trying to add a card

By Shannon McDaniel
Sep 30 2022

App freezes when I try to add a new payment method

By Angela Holt
Sep 28 2022

The app freezes when I try to add a card too!!

By Kim collier
Sep 26 2022

When I try to add a card to my account, the page/app freezes. Thanks

By Melanie L Griffin
Sep 26 2022

Looks like I'm having the same problem as everyone else has. Wonder why you don't fix it? I am new to Venmo, and it won't let me add any payment methods. Freezes up when I try. Have installed and reinstalled. Going to give up, it seems like a crappy app.

By Melissa
Sep 23 2022

App freezes. I've uninstalled shut down phone and nothing works

By Barbara Nelson
Sep 22 2022

Attempting to add new card and app freezing up. Attempted this on two different days, have attempted three different paths to get to adding the card and no luck.

By Carle Bowie
Sep 02 2022

App freezes when I select the cards menu. Sometimes it will let me select the "Me" icon but that freezes most of the time too.

By jamey ahearn
Aug 31 2022

My venmo app does absolutely nothing when i touch the screen on my phone.....?????

By Joseph E Sabal
Aug 15 2022

Venmo crashes when I go to add another bank account; the box "Add bank or card" turns gray and freezes the app.

By Kathy Waltman
Aug 12 2022

App freezes when trying to add card.

By Dana
Aug 08 2022

The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.

By Dana
Aug 08 2022

The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.

By Victoria Clendenon
Aug 03 2022

App freezes when I go to try and add a credit card. It won't let me do anything. I have to back out completely.

By Deborah Craigo
Aug 02 2022

App keeps freezing. Have tried everything. Uninstalled, shut down phone and restarted, new app installed. Same thing. For people that rely on this payment method this is not good.

By Gary
Aug 02 2022

Can not get App to let me open an account.

By David Samuels
Jul 25 2022

App refreshed, went to update expiration date on CC and it won't let me into the ADD CC or other functions

By Melissa Andrew
Jul 16 2022

App frozen as soon as I open it. Force close and relaunch and still the same. iPhone XS

By Amanda Glasgow
Jul 12 2022

App keeps freezing when I press cards.

By Amy
Jul 11 2022

Keeps freezing when i want to add bank info

By Marcello piacentino
Jul 10 2022

App keeps freezing. Can’t get to debit or credit card section in app. Can’t click on anything. Help!!

By Steve
Jul 08 2022

App freezes when trying to add card

By Robert Luippold
Jul 08 2022

App freezes when I try to add a new card for payment. This has been happening for o over a month. Very frustrating.

By Jamie Huffman
Jun 30 2022

It keeps freezing when I try to add card

By Brian Morehouse
Jun 26 2022

App freezing when I add payment method.

By Bobbi Farquhar-Realtor
Jun 25 2022

Venmo freezes almost immediately

By Mercy Fae
Jun 25 2022

Freezes when I try to add a new payment method. Reinstalled, same issue.

By Rick Hendrickson
Jun 24 2022

App freezes when I try to add a payment method.

By Robin
Jun 22 2022

App freezes when I press cards.

By crystal
Jun 21 2022

app freezes when I press cards

By Diane Lamendola
Jun 17 2022

App not working. Freezing

By Mike
Jun 16 2022

App freezes. Deleted and reinstalled, still freezes. Thinking about moving to PayPal if this keeps up

By Chanti Niven
Jun 11 2022

Apple iPhone 13 Pro Plus. Venmo app freezes whenever I click on cards. After I do this, I literally cannot click on anything else and have to force close it. Everything else works ok until I try to go into my debit card. Works on a Galaxy.

By Lani Riiff
Jun 01 2022

App completely freezes when I press “cards”.

By Laurie
May 25 2022

Venmo app freezes when Add a bank card/account is pressed after choosing Add a payment method

By Rhonda Addison
May 24 2022

My Venmo app is not working. I am not able to make payments, send money or check my balance on my venmo card and my venmo credit card. The issue has been going on for approximately two weeks.

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Common Venmo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Venmo app on iOS and Android devices. Solve all Venmo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

  1. Venmo iPhone Issues and Solutions

  2. Venmo Android App Issues and Solutions


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⁶Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday.  ⁴Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated.  Transactions are reviewed, which may result in delays or funds being frozen or removed from your account.  Transfers are reviewed which may result in delays or funds being frozen or removed from your this app account.  The this app Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc.  Buying and selling cryptocurrency is subject to a number of risk and may result in significant losses.  VISA is a registered trademark of Visa International Service Association and used under license.  You must have a this app account in good standing, that has been open for at least 30 days prior to application.  Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.  Get your this app money in the bank within minutes using Instant Transfer⁵.  ¹Use of cash back is subject to the terms of the this app account.  Spend your money in this app everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots.  Create a business profile for your side gig, small business, or anything in between—all under your same this app account.  Want your paycheck up to two days earlier⁶ than your normal payday? Try Direct Deposit.  ⁵Transfer speed depends on your bank and could take up to 30 minutes.  The Bancorp Bank; Member FDIC.  Earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math.  Check out with this app on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola.  this app does not make any recommendation regarding buying or selling cryptocurrency.  ²Application subject to credit approval.  You must be at least 18 years old and reside in the US or its territories to apply.  Crypto is volatile, so it can rise and fall in value quickly.  Add a note to each payment to share and connect with friends.  Pay and get paid for anything from your share of rent to a gift.  It may take up to two pay cycles for Direct Deposit to take effect.  Consider seeking advice from your financial or tax adviser.  New to crypto? Learn more with in-app resources.  Buy, hold, and sell cryptocurrency right on the this app app.  Only available in the US and limited in certain states.  this app is the fast, safe, social way to pay and get paid.  ³Terms apply. 

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