Venmo is the fast, safe, social way to pay and get paid. Join over 83 million
people who use the Venmo app today.
Are you having issues? Select the issue you are having below and provide feedback to Venmo.
By Sherry Perez 5 months ago
My app froze and I deleted and tried to sign in and it states server error.
By K W 7 months ago
Thank you Matt!!!! OMG I have been trying everything! Then I saw your suggestion and it worked! Just go into your iphone settings, display, and text size....then lower your text size. I had mine on max because I have bad eyesight. Im so glad I happened upon this page.
By Melissa 7 months ago
Venmo keeps freezing every time i open it. Help
By Matt 7 months ago
none of these worked to repair my venmo app. the symptoms were that it wouldn't scroll or swap between menus. it was like the touch screen wasn't responding. that'd happened to me in the past because my text size is so big. Settings > Display and Brightness > Text Size. Dropped it down one, and it repaired the ailing app. This happened right after IOS 16.6 update. Hope this helps someone.
By Vonnie 8 months ago
My app just freezes up when I open it. I’ve tried updating, uninstalling and reinstalling, turned off my iPhone turned it on again. Please fix this app!
By Brenda 8 months ago
Venmo app frozen for days have tried everything need to get it working ASAP
By Sherry Burleson 9 months ago
I can open my Venmo app but nothing will open when I hit cards etc
By Angela 10 months ago
Venmo app won’t open closes right away
By Amanda 11 months ago
Venmo app freezes when clicking VIEW for Direct Deposit account number’s
By Mike Peterwas 1 year ago
Same thing sometimes it works most of the time I can’t pay my credit card and do anything and you can’t even pay the credit card on line it tells you to download the app that won’t work ? Wtf fix this already it’s been months
By Chad Hinze 1 year ago
App keeps freezing when I press cards. Trying to activate a new card. Also when I scan the QR code that was sent with the card. It takes me to a random lady’s account. Really really crappy application.
By Jimmy 1 year ago
Locks when I try to add card. Junk app.
By Jan Majewski 1 year ago
keeps saying can't find account!
By AARON J LOCHRIDGE 1 year ago
get this message for the last 8 days when i try and send money. there was a issue with your payment please try again later
By sheila 1 year ago
App freezes when trying to add a new bank or card.
By Chris MacDonald 1 year ago
App freezes on me when i click on Venmo CC. Cant make a payment.
By Glen Kelley 1 year ago
I get to the 2nd part of the download and it crashes help
By Duke Taylor 1 year ago
App freezes when I click on cards. Won’t let me pay credit card bill.
By Brent Pope 1 year ago
App crashes when I try to add a card or bank
By James Robnett 1 year ago
app freezes when trying to add a card
By Shannon McDaniel 1 year ago
App freezes when I try to add a new payment method
By Angela Holt 1 year ago
The app freezes when I try to add a card too!!
By Kim collier 1 year ago
When I try to add a card to my account, the page/app freezes. Thanks
By Melanie L Griffin 1 year ago
Looks like I'm having the same problem as everyone else has. Wonder why you don't fix it? I am new to Venmo, and it won't let me add any payment methods. Freezes up when I try. Have installed and reinstalled. Going to give up, it seems like a crappy app.
By Melissa 1 year ago
App freezes. I've uninstalled shut down phone and nothing works
By Barbara Nelson 1 year ago
Attempting to add new card and app freezing up. Attempted this on two different days, have attempted three different paths to get to adding the card and no luck.
By Carle Bowie 1 year ago
App freezes when I select the cards menu. Sometimes it will let me select the "Me" icon but that freezes most of the time too.
By jamey ahearn 1 year ago
My venmo app does absolutely nothing when i touch the screen on my phone.....?????
By Joseph E Sabal 1 year ago
Venmo crashes when I go to add another bank account; the box "Add bank or card" turns gray and freezes the app.
By Kathy Waltman 1 year ago
App freezes when trying to add card.
By Dana 1 year ago
The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.
By Dana 1 year ago
The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.
By Victoria Clendenon 1 year ago
App freezes when I go to try and add a credit card. It won't let me do anything. I have to back out completely.
By Deborah Craigo 1 year ago
App keeps freezing. Have tried everything. Uninstalled, shut down phone and restarted, new app installed. Same thing. For people that rely on this payment method this is not good.
By Gary 1 year ago
Can not get App to let me open an account.
By David Samuels 1 year ago
App refreshed, went to update expiration date on CC and it won't let me into the ADD CC or other functions
By Melissa Andrew 1 year ago
App frozen as soon as I open it. Force close and relaunch and still the same. iPhone XS
By Amanda Glasgow 1 year ago
App keeps freezing when I press cards.
By Amy 1 year ago
Keeps freezing when i want to add bank info
By Marcello piacentino 1 year ago
App keeps freezing. Can’t get to debit or credit card section in app. Can’t click on anything. Help!!
By Steve 1 year ago
App freezes when trying to add card
By Robert Luippold 1 year ago
App freezes when I try to add a new card for payment. This has been happening for o over a month. Very frustrating.
By Jamie Huffman 1 year ago
It keeps freezing when I try to add card
By Brian Morehouse 1 year ago
App freezing when I add payment method.
By Bobbi Farquhar-Realtor 1 year ago
Venmo freezes almost immediately
By Mercy Fae 1 year ago
Freezes when I try to add a new payment method. Reinstalled, same issue.
By Rick Hendrickson 1 year ago
App freezes when I try to add a payment method.
By Robin 1 year ago
App freezes when I press cards.
By crystal 1 year ago
app freezes when I press cards
By Diane Lamendola 1 year ago
App not working. Freezing
By Mike 1 year ago
App freezes. Deleted and reinstalled, still freezes. Thinking about moving to PayPal if this keeps up
By Chanti Niven 1 year ago
Apple iPhone 13 Pro Plus. Venmo app freezes whenever I click on cards. After I do this, I literally cannot click on anything else and have to force close it. Everything else works ok until I try to go into my debit card. Works on a Galaxy.
By Lani Riiff 1 year ago
App completely freezes when I press “cards”.
By Laurie 1 year ago
Venmo app freezes when Add a bank card/account is pressed after choosing Add a payment method
By Rhonda Addison 1 year ago
My Venmo app is not working. I am not able to make payments, send money or check my balance on my venmo card and my venmo credit card. The issue has been going on for approximately two weeks.
- Bad reviews
- Takes days/weeks to get a response from support
- Takes 3-5 business days to transfer money from bank account to Venmo account
- Customer service won’t give you any answers
Leave a comment:
Complete guide to troubleshoot Venmo app on iOS and Android devices. Solve all Venmo app problems, errors, connection issues, installation problems and crashes.
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