Venmo app not working? crashes or has problems?

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I have a problem with Venmo

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⚠️ Most reported problems ⚠️
Something else
90.2%

Payments
3.3%

Screen
3.3%

Account
1.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Venmo Problems 🔥

- Bad reviews

- Takes days/weeks to get a response from support

- Takes 3-5 business days to transfer money from bank account to Venmo account

- Customer service won’t give you any answers

📋 55 Reported Issues:

S
Sherry Perez 2023-09-30

My app froze and I deleted and tried to sign in and it states server error.

K
K W 2023-08-16

Thank you Matt!!!! OMG I have been trying everything! Then I saw your suggestion and it worked! Just go into your iphone settings, display, and text size....then lower your text size. I had mine on max because I have bad eyesight. Im so glad I happened upon this page.

M
Melissa 2023-08-11

Venmo keeps freezing every time i open it. Help

M
Matt 2023-08-10

none of these worked to repair my venmo app. the symptoms were that it wouldn't scroll or swap between menus. it was like the touch screen wasn't responding. that'd happened to me in the past because my text size is so big. Settings > Display and Brightness > Text Size. Dropped it down one, and it repaired the ailing app. This happened right after IOS 16.6 update. Hope this helps someone.

V
Vonnie 2023-07-27

My app just freezes up when I open it. I’ve tried updating, uninstalling and reinstalling, turned off my iPhone turned it on again. Please fix this app!

B
Brenda 2023-07-24

Venmo app frozen for days have tried everything need to get it working ASAP

S
Sherry Burleson 2023-06-22

I can open my Venmo app but nothing will open when I hit cards etc

A
Angela 2023-05-08

Venmo app won’t open closes right away

A
Amanda 2023-04-17

Venmo app freezes when clicking VIEW for Direct Deposit account number’s

M
Mike Peterwas 2022-12-19

Same thing sometimes it works most of the time I can’t pay my credit card and do anything and you can’t even pay the credit card on line it tells you to download the app that won’t work ? Wtf fix this already it’s been months

C
Chad Hinze 2022-11-19

App keeps freezing when I press cards. Trying to activate a new card. Also when I scan the QR code that was sent with the card. It takes me to a random lady’s account. Really really crappy application.

J
Jimmy 2022-10-26

Locks when I try to add card. Junk app.

J
Jan Majewski 2022-10-25

keeps saying can't find account!

A
AARON J LOCHRIDGE 2022-10-21

get this message for the last 8 days when i try and send money. there was a issue with your payment please try again later

S
Sheila 2022-10-21

App freezes when trying to add a new bank or card.

C
Chris MacDonald 2022-10-18

App freezes on me when i click on Venmo CC. Cant make a payment.

G
Glen Kelley 2022-10-17

I get to the 2nd part of the download and it crashes help

D
Duke Taylor 2022-10-13

App freezes when I click on cards. Won’t let me pay credit card bill.

B
Brent Pope 2022-10-12

App crashes when I try to add a card or bank

J
James Robnett 2022-10-05

app freezes when trying to add a card

S
Shannon McDaniel 2022-09-30

App freezes when I try to add a new payment method

A
Angela Holt 2022-09-28

The app freezes when I try to add a card too!!

K
Kim Collier 2022-09-26

When I try to add a card to my account, the page/app freezes. Thanks

M
Melanie L Griffin 2022-09-26

Looks like I'm having the same problem as everyone else has. Wonder why you don't fix it? I am new to Venmo, and it won't let me add any payment methods. Freezes up when I try. Have installed and reinstalled. Going to give up, it seems like a crappy app.

M
Melissa 2022-09-23

App freezes. I've uninstalled shut down phone and nothing works

B
Barbara Nelson 2022-09-22

Attempting to add new card and app freezing up. Attempted this on two different days, have attempted three different paths to get to adding the card and no luck.

C
Carle Bowie 2022-09-02

App freezes when I select the cards menu. Sometimes it will let me select the "Me" icon but that freezes most of the time too.

J
Jamey Ahearn 2022-08-31

My venmo app does absolutely nothing when i touch the screen on my phone.....?????

J
Joseph E Sabal 2022-08-15

Venmo crashes when I go to add another bank account; the box "Add bank or card" turns gray and freezes the app.

K
Kathy Waltman 2022-08-12

App freezes when trying to add card.

D
Dana 2022-08-08

The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.

D
Dana 2022-08-08

The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.

V
Victoria Clendenon 2022-08-03

App freezes when I go to try and add a credit card. It won't let me do anything. I have to back out completely.

D
Deborah Craigo 2022-08-02

App keeps freezing. Have tried everything. Uninstalled, shut down phone and restarted, new app installed. Same thing. For people that rely on this payment method this is not good.

G
Gary 2022-08-02

Can not get App to let me open an account.

D
David Samuels 2022-07-25

App refreshed, went to update expiration date on CC and it won't let me into the ADD CC or other functions

M
Melissa Andrew 2022-07-16

App frozen as soon as I open it. Force close and relaunch and still the same. iPhone XS

A
Amanda Glasgow 2022-07-12

App keeps freezing when I press cards.

A
Amy 2022-07-11

Keeps freezing when i want to add bank info

M
Marcello Piacentino 2022-07-10

App keeps freezing. Can’t get to debit or credit card section in app. Can’t click on anything. Help!!

S
Steve 2022-07-08

App freezes when trying to add card

R
Robert Luippold 2022-07-08

App freezes when I try to add a new card for payment. This has been happening for o over a month. Very frustrating.

J
Jamie Huffman 2022-06-30

It keeps freezing when I try to add card

B
Brian Morehouse 2022-06-26

App freezing when I add payment method.

B
Bobbi Farquhar-Realtor 2022-06-25

Venmo freezes almost immediately

M
Mercy Fae 2022-06-25

Freezes when I try to add a new payment method. Reinstalled, same issue.

R
Rick Hendrickson 2022-06-24

App freezes when I try to add a payment method.

R
Robin 2022-06-22

App freezes when I press cards.

C
Crystal 2022-06-21

app freezes when I press cards

D
Diane Lamendola 2022-06-17

App not working. Freezing

M
Mike 2022-06-16

App freezes. Deleted and reinstalled, still freezes. Thinking about moving to PayPal if this keeps up

C
Chanti Niven 2022-06-11

Apple iPhone 13 Pro Plus. Venmo app freezes whenever I click on cards. After I do this, I literally cannot click on anything else and have to force close it. Everything else works ok until I try to go into my debit card. Works on a Galaxy.

L
Lani Riiff 2022-06-01

App completely freezes when I press “cards”.

L
Laurie 2022-05-25

Venmo app freezes when Add a bank card/account is pressed after choosing Add a payment method

R
Rhonda Addison 2022-05-24

My Venmo app is not working. I am not able to make payments, send money or check my balance on my venmo card and my venmo credit card. The issue has been going on for approximately two weeks.

Showing 1-55 of 55 reported issues:

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