Venmo is the fast, safe, social way to pay and get paid. Join over 83 million
people who use the Venmo app today.
Are you having issues? Select the issue you are having below and provide feedback to Venmo.
By Mike Peterwas
Dec 19 2022
Same thing sometimes it works most of the time I can’t pay my credit card and do anything and you can’t even pay the credit card on line it tells you to download the app that won’t work ? Wtf fix this already it’s been months
By Chad Hinze
Nov 19 2022
App keeps freezing when I press cards. Trying to activate a new card. Also when I scan the QR code that was sent with the card. It takes me to a random lady’s account. Really really crappy application.
By Jimmy
Oct 26 2022
Locks when I try to add card. Junk app.
By Jan Majewski
Oct 25 2022
keeps saying can't find account!
By AARON J LOCHRIDGE
Oct 21 2022
get this message for the last 8 days when i try and send money. there was a issue with your payment please try again later
By sheila
Oct 21 2022
App freezes when trying to add a new bank or card.
By Chris MacDonald
Oct 18 2022
App freezes on me when i click on Venmo CC. Cant make a payment.
By Glen Kelley
Oct 17 2022
I get to the 2nd part of the download and it crashes help
By Duke Taylor
Oct 13 2022
App freezes when I click on cards. Won’t let me pay credit card bill.
By Brent Pope
Oct 12 2022
App crashes when I try to add a card or bank
By James Robnett
Oct 05 2022
app freezes when trying to add a card
By Shannon McDaniel
Sep 30 2022
App freezes when I try to add a new payment method
By Angela Holt
Sep 28 2022
The app freezes when I try to add a card too!!
By Kim collier
Sep 26 2022
When I try to add a card to my account, the page/app freezes. Thanks
By Melanie L Griffin
Sep 26 2022
Looks like I'm having the same problem as everyone else has. Wonder why you don't fix it? I am new to Venmo, and it won't let me add any payment methods. Freezes up when I try. Have installed and reinstalled. Going to give up, it seems like a crappy app.
By Melissa
Sep 23 2022
App freezes. I've uninstalled shut down phone and nothing works
By Barbara Nelson
Sep 22 2022
Attempting to add new card and app freezing up. Attempted this on two different days, have attempted three different paths to get to adding the card and no luck.
By Carle Bowie
Sep 02 2022
App freezes when I select the cards menu. Sometimes it will let me select the "Me" icon but that freezes most of the time too.
By jamey ahearn
Aug 31 2022
My venmo app does absolutely nothing when i touch the screen on my phone.....?????
By Joseph E Sabal
Aug 15 2022
Venmo crashes when I go to add another bank account; the box "Add bank or card" turns gray and freezes the app.
By Kathy Waltman
Aug 12 2022
App freezes when trying to add card.
By Dana
Aug 08 2022
The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.
By Dana
Aug 08 2022
The app won’t let me add a new cc. It freezes when I touch, “add a bank or card.” I have to back out of the app and when I try again, the same thing happens.
By Victoria Clendenon
Aug 03 2022
App freezes when I go to try and add a credit card. It won't let me do anything. I have to back out completely.
By Deborah Craigo
Aug 02 2022
App keeps freezing. Have tried everything. Uninstalled, shut down phone and restarted, new app installed. Same thing. For people that rely on this payment method this is not good.
By Gary
Aug 02 2022
Can not get App to let me open an account.
By David Samuels
Jul 25 2022
App refreshed, went to update expiration date on CC and it won't let me into the ADD CC or other functions
By Melissa Andrew
Jul 16 2022
App frozen as soon as I open it. Force close and relaunch and still the same. iPhone XS
By Amanda Glasgow
Jul 12 2022
App keeps freezing when I press cards.
By Amy
Jul 11 2022
Keeps freezing when i want to add bank info
By Marcello piacentino
Jul 10 2022
App keeps freezing. Can’t get to debit or credit card section in app. Can’t click on anything. Help!!
By Steve
Jul 08 2022
App freezes when trying to add card
By Robert Luippold
Jul 08 2022
App freezes when I try to add a new card for payment. This has been happening for o over a month. Very frustrating.
By Jamie Huffman
Jun 30 2022
It keeps freezing when I try to add card
By Brian Morehouse
Jun 26 2022
App freezing when I add payment method.
By Bobbi Farquhar-Realtor
Jun 25 2022
Venmo freezes almost immediately
By Mercy Fae
Jun 25 2022
Freezes when I try to add a new payment method. Reinstalled, same issue.
By Rick Hendrickson
Jun 24 2022
App freezes when I try to add a payment method.
By Robin
Jun 22 2022
App freezes when I press cards.
By crystal
Jun 21 2022
app freezes when I press cards
By Diane Lamendola
Jun 17 2022
App not working. Freezing
By Mike
Jun 16 2022
App freezes. Deleted and reinstalled, still freezes. Thinking about moving to PayPal if this keeps up
By Chanti Niven
Jun 11 2022
Apple iPhone 13 Pro Plus. Venmo app freezes whenever I click on cards. After I do this, I literally cannot click on anything else and have to force close it. Everything else works ok until I try to go into my debit card. Works on a Galaxy.
By Lani Riiff
Jun 01 2022
App completely freezes when I press “cards”.
By Laurie
May 25 2022
Venmo app freezes when Add a bank card/account is pressed after choosing Add a payment method
By Rhonda Addison
May 24 2022
My Venmo app is not working. I am not able to make payments, send money or check my balance on my venmo card and my venmo credit card. The issue has been going on for approximately two weeks.
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Complete guide to troubleshoot Venmo app on iOS and Android devices. Solve all Venmo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Venmo, developers of Venmo.
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