Contact American Idol Support

Worked first time I downloaded & voted. Now, second episode to vote and won’t do anything. Soon as I started app, AMERICAN IDOL logo with ABC underneath comes up with all its animated shooting stars. App then just crashes & home screen appears. Tried repeatedly to delete, re-download, reboot, you name it. All same result. Sadly, I guess I can’t vote to keep my favorites going forward in the competition. Simply to complicated to text or call in votes so I guess you’ve lost a fan’s votes. So unfair to these incredibly talented performers putting it all on the line each week to achieve their dreams. Disney & ABC...shame on you not fixing this app & having it in the pristine shape the performers are in. They deserve so much better...& you should be delivering in spades like they do to support them. FIX IT!!

I’ve downloaded and deleted this app 3 times. Wanted to have it just for a way to cast mor votes. I’ve read where people have had problems with this app. I can’t get it to even allow me to sign up. I fill out everything but it won’t progress past the sign up page. Three times downloading app with several attempts signing up each time to me is a joke. App definitely needs work. With so many people having complaints I would think they would fix it or give up. I won’t waste my time trying again. I’ll just keep texting my 10 votes for my contestants. To be able to cast more than 10 would be nice but.

I can never get the show to come back after commercials. Every time it starts a commercial it leaves 2 seconds on the show, so when it does come back it shows 2 more seconds then restarts the commercials. It normally takes me 3-4 hours of trying to watch the show to get through the whole thing. They only way to get it to sort of work is to close the app at every new commercial break and restart it. It’s honestly the worst.