Shop app not working? crashes or has problems?

Shop Status


I have a problem with Shop

Are you having issues? Select the issue you are having below and provide feedback to Shop.




⚠️ Most reported problems ⚠️

Something else
34.9%

Not working
30.2%

Connection
14.3%

Crashes
12.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Shop Problems 😠👌🔥

-Takes over 4 pay options

-Shop Pay refuses to give approval

  22 Reported Issues: 😵🆘🛟🚨📢

Christina
2024-02-03

Shop open to blank page. Just placed an order and it said I has shop cash available but I can’t get to it. There’s no update available. What is going on! My internet is fine. It is the only shopping payment app not working. All my others are fine.

Jacob
2023-07-02

I order something on there my order been on ordered for a whole month

Verna
2022-08-29

My app Shop keeps crashing. I’ve uninstalled and reinstalled several times but it still won’t work properly. I getting same message, connection issues.

Molly Baldwin
2022-08-28

Just leaving this here for others with a similar issue: The app was having problems with continuously crashing around a second after I opened it. But after updating the app everything had resolved itself. So a word of advice, try to see if there are any available updates before trying other methods.

Max Brown
2022-08-23

Was having issues with crashing every time I would open the app. Went to Google Play Store and updated. No more issues.

Edgar Natal
2022-08-18

My app opens and I get to see my orders for 1 second then it immediately shuts down.

Jeffrey
2022-08-15

Shop app will not load. Tells me to check internet connection. I change to mobile and turn off Wi-Fi and it works. Nothing is wrong with my Wi-Fi and only this app does not work as of a few days ago.

Melissa Kjaer
2022-08-14

App not working for several days states to check my internet connection

Cynthia Lovett
2022-08-13

Will not load say sonething is wrong please try again. Been doing this since day before yesterday.

Chad A Fox
2022-08-13

Continues to sat "Something wrong, please check you internet connection" since yesterday. ill get notifications but the app its self only works when I take it off Wifi which was never a problem before just happened to do my own troubleshooting

Dee
2022-08-11

Same here; been broken since yesterday. Shop app will not load. Keeps telling me to check internet connection. Both iPad & iPhone

R
2022-08-11

Shop app will not load. Tells me to check internet connection. I've had no other issues.

Kylan Hensley
2022-07-21

Shop app will not load. Keeps telling me to check internet connection.

Cristian
2022-07-13

my shop isn’t showing me any updates. it’s been many days and my package is still at the same location it was 15 days ago, by now i would think they would’ve told me something but no nothing, either my shop isn’t working or the company(s) are very slow delivering

Adam Waller
2022-07-05

I stopped receiving updates on shipping. My package stopped in mableton and hasn’t moved in days.

Kevin J Williams
2022-06-27

Shop app is not showing on my iPhone.

JoAnn
2022-06-23

It say my package been delivered

ROSEMARY Tyler
2022-06-05

Shop app will not open

Stephanie Berday
2022-05-30

Keep having to re link my Amazon account and my outlook won't connect at all anymore. Not sure why they now disconnect

Marcia
2022-05-22

App keeps dropping my Amazon link.

Gale Swearinger
2022-05-20

The app. Was working just fine then I go to check to see where my orders are. It keeps going to the get started and having to use a new email adress.

Katie
2022-04-28

Made an online order and purchased in full through shop app. Received email from shop to track my order. Opened app and it says no recent orders. Payment has been taken out of my checking acct… no idea what do do as I never received any confirmation emails other than the track your order with the vendors name.

Showing 1-22 of 22

Have a Problem with Shop: All your favorite brands? Report Issue




Common Shop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shop app on iOS and Android devices. Solve all Shop app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Shop iPhone Issues and Solutions

  2. Shop Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shopify Inc., developers of Shop.


Verified email  

Contact e-Mail: help@shop.app


Verified email ✔✔

E-Mail: help@shop.app

Website: 🌍 Visit Shop Website

Privacy Policy: https://tryarrive.com/privacy-policy

Developer: Shopify Inc.




About this app

- this app the latest trends and stay connected to your favorite brands, all in one place. - Turn on push-notifications so you never miss a sale, restock, or order update. - Browse collections that spotlight the brands and communities you care about. - Get personalized recommendations for exciting new products and brands. - Experience new ways to this app from the brands you love like digital gifting and shoppable content. - Keep your billing info secure with this app Pay for faster one-tap checkouts. - Buy now, pay later with flexible payment options that let you get what you want, when you want it. - Get carbon-neutral deliveries at no extra cost whenever you check out with this app Pay. - Know when your package ships and when it’s on your doorstep with real time notifications.  Our servers meet strict PCI compliance standards for vaulting credit card info. this app was created by the commerce platform trusted by millions of businesses worldwide. *Available only in the US.  CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.  Payment options are offered by Affirm and are subject to an eligibility check.  Contact us at help@this app. app or follow @this app on Twitter and Instagram.  Have a question or just want to say hello?  Not available in New Mexico.