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Listed below are our top recommendations on how to get in contact with Amazon Shopping. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Amazon Shopping. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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One of the main reasons I used this app was to browse items while quickly and easily dragging and dropping them into the wish list of my choosing. Pressing down on an item would also make your wish list tray appear at the bottom of the screen, which could be changed. And to make things extra convenient, the latest items dropped in your wish list would be visible at the bottom of the screen. The recent update changed the function to touching a heart next to the image of the item and it apparently shows up in your current wish list that is at the bottom of the screen... but it doesn’t automatically show up in the tray unless you view the wish list. Another problem is if you decide to “hide list tray,” it will tell you to just press down on any item to make the list reappear... but it doesn’t. So once you hide it, you can apparently never get it back. After doing so, pressing the heart for an item will just automatically add the item to the latest wish list you have added to. The only way to change the wish list things are added to is by pressing the “add to wish list” button. Eliminating a function that made it easy and user friendly to shop and save items to wish lists is a big failure on Amazon’s part. I honestly see no real reason to use the app all that much anymore outside of checking my order statuses.
I have literally been waiting for my refund of like over a month I used my sisters card and she send to evidence that she never got the transaction. Then I was waiting on the line forever going through numerous people with the same loop of please wait a moment and that bull crap! People had me go to there website, then try calling them then back to text just to tell me it was my back fault when I had evidence the transaction was never made and at one point they wanted to see it then people switched and they didn’t!! It was as confusing as this comment discribes!! So I guess I am out 40 dollars all because Amazons customer service is a loop hole of disappointment! I mean for the time and effort I put to get a refund and then them not being able to do anything really sucked!! I tried being patient and waiting it out but nope it was a dead end which they should have told me maybe like a 1/2 prior so I didn’t just waste my time on it! Seriously people stay away from here
Let me start by saying I used to absolutely ADORE this app. However, in the last few updates everything has gone to hell in a hand basket. Adding items to the cart? Works just fine. Purchasing said items in cart? Nope. No can do. Every time I click on the place order button, it acts like it’s processing the order then just reverts back to my cart with the items still in it. The only way I can purchase anything is if I use the one click option. Also, the app will randomly ask me for my password when I have been logged in and using the app for some time and then tell me its wrong. Yet nothing changes except I have to force close the app and start all over because it's stuck in this stupid password glitch. Same thing happens whenever I try to look at anything with my account. It will ask for a password and tell me it’s wrong or that an error occurred and make me force close.
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