Amazon Prime Video

Contact Amazon Prime Video

Published by on 2019-12-09

Watch movies and TV shows recommended for you, including Amazon Originals like The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and the kids series Tumble Leaf. App features: • Download videos to watch offline – anywhere, anytime. • Cast from your...


Reviews | Software Details | Alternatives

Overall Rating"

5/5
5

Recommended:
But with caution


How to Contact Amazon Prime Video


Amazon Prime Video Contact Information

Listed below are our top recommendations on how to get in contact with Amazon Prime Video. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Amazon Prime Video. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AMZN Mobile LLC


Common Amazon Prime Video Issues


  • By AvidHunter1
    2

    Application was NOT fully tested before fielding

    The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM.



  • By Zenais6464842
    2

    doesn’t work like it’s supposed to

    So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything.



  • By iWatchGoodTV
    2

    Treat viewers like they have brains, please!

    I have been downloading tv shows on this app for about 2 years for offline viewing. Every time I click on a show to watch a show I get the notice about 48 hrs warning and click to continue or cancel!!!!!! Really????? I think EVERYONE knows this by now. Do you need our input at the START of every show for offline watching??? It’s so annoying!!! Why can’t it put that notice in the background??? And I hate that it downloads one episode at a time. Sometimes, it takes 30 min to download 5 episodes. Also, it has been acting strange ever since I upgraded to IOS 13+. It logs me out and deletes all my downloaded shows! I even did a wipe of my iOS device. Problem persists. The app developers are completely tone deaf to the user experience.


keyboard_arrow_up