Instagram Reviews

Instagram Reviews

Published by on 2022-04-14

Bringing you closer to the people and things you love. — Instagram from
Meta Connect with friends, share what you’re up to, or see what's new from
others all over the world. Explore our community where you can feel free to be
yourself and share everything from your daily moments to life...


Software Approval Ratings

Disapprove
70.1%

Approve
29.9%

Neutral
12.7%

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Instagram Reviews: 20 Reviews

By

Instagram music issue

I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later


By

no help or support

I have had troubles with the music feature on instagram for MONTHS now. I am not able to use any music other than the few automatically shown ones that are there when I click the option, and all the songs are in some foreign language or they're instrumentals of some sort. I am not able to search for any song whatsoever as it will just tell me there are no results every time. A couple months ago, i was still at least able to save a song if someone sent it to me, then go to saved music, and use it through that. But now the problem has worsened and I am not even able to save any music nor see/use any of the music i had saved before this was an issue. I have reported this problem to instagram multiple times over the course of about 5 or 6 months and they have yet to respond in any sort of way, let alone fix the problem. I know i'm not the only one dealing with this as i've seen in reviews, as well as on other social medias such as twitter, that there have been a good amount of other people dealing with the same issues. This problem has been aggravating and upsetting, and the fact that i and many others have tried to reach instagram to fix this issue, yet have not even been addressed, only adds to those emotions. The music was one of, if not THE most used feature for me on instagram. I have tried multiple methods on my own to resolve this issue but nothing has worked. Hoping instagram can get to the bottom of this sooner rather than later.


By

Rules are ridiculous

So I’ve had this app since before it became extremely popular. I’ve always loved this app so much but lately the rules have been so ridiculous! I can hardly comment on people’s posts now without being blocked. It’s been happening pretty much every day. I’m constantly having to write to instagram letting them know that I’m blocked and to please unblock me. I feel like this is a social media app but we’re getting punished for being “too social”. It really takes away the fun of using it when I’m constantly being blocked. I get that there are spam accounts but there are a ton of people getting blocked that aren’t spam accounts. It’s getting a little bit ridiculous lately. A lot of us like to enter giveaways and comment on each other’s posts and we’re getting punished for using the app. I really hope something can change and this can get fixed because it’s really taking away the fun of using the app. I really truly love this app so much but all these rules and getting banned constantly is just so frustrating and really ruining my experience using this app. So please, please, please fix this so we can stop getting blocked constantly. I know a LOT of people would really, really appreciate it. Thank you! ☺️


By

Hard To Navigate with the New Layout

first off i’d like to say that i’ve been using instagram since 2015. i’ve seen some changes over the course of these past few years that were very good for the overall use of the app, and some that just made navigating the app more difficult. the main reason why instagram has become so popular over the years was it’s simple layout that made it easy to access and interact with followers and discover people. but now, in 2020, likes and view counts are hidden, the feed isn’t in chronological order, the algorithm only allows you to see posts of only a handful of people you follow, and now the notifications have moved. if instagram wants to keep its users satisfied, then they need to go back to the classic look. keeping the classic layout with home, explore page, upload, notifications, and profile at the bottom makes the app easier to navigate. there is no reason why the shopping bag needs to be on the bottom bar because not everyone shops from instagram. there are a lot of scammers on the app! instead of changing the layout, instagram needs to fix the algorithm, put posts on the timeline back in chronological order, get rid of bot and spam accounts, and remove accounts/posts that don’t follow the community guidelines. now more than ever, there are many accounts that spread hate and misinformation! why was changing the layout a priority? fix it and bring likes and view counts back!


By

I have questions

It would be 100x better without visible likes. And another 100x better if my post showed up in my followers feeds in the order it was posted. It’s not right that I put in so much effort and time, and people who intentionally followed me don’t see my post right away unless they are actively searching for my posts on a regular basis. Choosing to follow an account should be enough, why should I have to go out of my way to like and comment on their posts in order to keep seeing their posts higher up in my feed? Just because I don’t like posts by old high school friends who don’t know how to use a camera doesn’t mean I don’t want to see their photos, doesn’t that make sense? And if I have 3000 followers, I would expect at least 2000 of them to see my post. Why is it that only 500 or less of them see my post? Over time, I have posted better content, and I’ve posted more consistently, I try to post to my story regularly, I try interacting with followers, why is it that my engagement has steadily declined? Update: I’ve spent 10+ years on this app, posting high quality content, using the new features, and Instagram still treats my account like it’s worthless. I see garbage accounts get blasted with attention and gain thousands of followers, meanwhile, I’ve barely scraped by. And now people are getting paid by Instagram to create reels, and I’ve been posting reels, and Instagram won’t even roll out that feature to me? Unreal.


By

Annoying issue

Instagram is a great app to use on your free time and to connect with other people. This is why I was really interested in using Instagram to try and help out my barber career. The one annoying issue I’m having is when it comes to trying to add an action button for booking. I have tried this with three different booking apps so far and with no luck. For example I am trying to add my square appointments app as a book option on my business account. The videos I have seen about how to do this, show that once you click on the app you use to schedule your clients, you need to enter in the URL that will link them to your booking page. I believe this is where the problem is. Instagram doesn’t give me an option to enter a URL. The order that Instagram sends me is ( connect website > please select business to connect > connect to Instagram > connection successful). Then when I refresh my page there is no action button. I have used three different booking apps in hopes that one of them would work and none of them do. I have the online booking option turned on within the app as well and it still doesn’t work. It’s extremely frustrating and to add onto it, I can’t find anywhere online to help me. There’s no way to contact Instagram, at least from what I have seen and it feels like it’s never going to work for me. This app could easily be a 5 star, but this one problem is really making it hard.





By

Lack of report system

Instagram has more potential than it has now. But a few issues are what keeping them from pulling out of from the others. First is the amount of bots, fake, and duplicate accounts that are on IG. Myself and some others (possibly) use IG as a place for photography, businesses, reaching a broader community to share the similar likes, or just for fun. With those few listed accounts, it limits who can see your posts and your account. I can see/understand if someone has a business and personal account. But to have 3+ accounts that are the exactly the same and are troll pages then why keep them up? Also there are times especially now (not sure if it’s happening to some people or not) is accounts and people who are clearly going against the TOS and guidelines with their posts and accounts. No matter if it’s drugs, tobacco, alcohol, nudity or sexual images. Some are showing up in popular feed (whatever it’s called) and some though scrolling through posts. Like earlier yesterday/today I tried reporting dozens of posts and accounts of completely naked women and a few of drugs and tobacco in use that showed up and all IG said was that “it doesn’t go against their guidelines”. How does all of this not go against the guidelines?? Also reported a account that supposedly had gotten “removed” on a couple different occasions but still on their as of yesterday with basically no consequences other than a couple pictures that were reported and removed. So I don’t know.


By

Please Stop With The Horrible Updates

I've been using Instagram since 2013 and every update I've gotten since then has been disappointing. This newest update (version 166.1) is one of the most annoying and ugliest looking updates yet. First of all, why would I want to connect Facebook messenger to my Instagram account?? It's so unnecessary and of course the DM feature on Instagram is basically mutating into Facebook messenger with the message reactions and the different colored messages. Secondly, the shopping feature being on the bottom bar is the absolute worst. I've never shopped on Instagram and never will but I'm stuck with this completely useless button on my toolbar and I always accidentally hit it when I just want to take a peak at the explore page. Thirdly, the reels feature is absolutely awful (I know that was from a previous update) and I hate that I have the reels icon on my toolbar. The toolbar in general is getting way too confusing and too many things are getting added to it. The fact that I can't even post a photo from my toolbar is probably the most annoying feature. I love Instagram and every time I get an update I just say to myself "Well, I guess I'll give it a try" but all of these updates that have happened in the last 1-2 years have pushed me over the edge. Probably going to delete the app because these updates have been nothing but awful ever since Facebook took over. Hate what they've done with it. Stop trying to turn Instagram into Facebook.


By

awful

literally the worst app. i used to enjoy using instagram a lot, however in these past years it’s gotten more glitchy and has more issues. Not to mention the fact that they also removed their customer support email, so now there is virtually no way to solve your issues with instagram(the phone call doesn’t go through). Recently I was reposting a flyer for a high school club event that I wanted people to attend and instagram took the story down, claiming that it was against community guidelines,but offered no reason why. Why would a flyer for a high school club fit into any of the categories mentioned in their community guidelines? I tried different variations of the story, but all of them were deleted by instagram. I decided that I would request a review of the action taken against my story, but discovered that instagram says “Review Request Failed, please try again!” every time I pressed it. So not only can I not contact customer support, I also can’t request a review of an unfair decision that they made. I then decided to try posting the exact same story on a different account of mine and to my surprise it posted on that one. So essentially, instagram is only blocking my account from posting any stories through some weird glitch that I am unable to report to them or request review for. Until they are able to open a way for people to easily contact customer service and stop having useless glitches like the one mentioned above, instagram will be a one star app.


By

Used to be about connecting- now it’s just advertising

I used to love Instagram as a way to keep in touch with my family and friends. Especially during this time of being apart. However, now with the unbelievable amount of ads it is nearly impossible to see what I want to see (my family and friends) and due to the new - “you’re all done” feature I constantly miss posts and here is why: If I open my feed and look at some posts from friends, I can see there are several I haven’t scrolled to look at yet, I then click over to open a message, when I look back at Instagram those posts are gone and I cannot see them again unless I can possibly remember who posted something and to individually look at each of their pages. I HATE that feature that is now in Instagram. To me the benefit of the posts is I can always just scroll down to review them. Now each post is pretty much a story, see it once and it’s gone forever and now I have ENDLESS ads. Once you have viewed your new posts you can’t see them again all you see are ads. Don’t get me wrong, I do like SOME ads, they are personalized and helpful. But I’d rather they show up only in my stories than on my feed. I’m probably going to delete Instagram as soon as I can find a different way to see friends and family’s posts and not miss any because of the inundation of ads that is here. Intagram used to be about connecting, now it is just advertising.


By

You messed up Insta

Everything was fine in the beginning. But now the app is FILLED with bugs. I go to open insta and all of a sudden I have the old layout. No more reels button, that’s where the post button is now. And I’ll go and open and close the app to see if it helps but it stays the same, but when I go to another account it still has all of the new features. Also, there is an audio bug to where if my phone closes for a sec and I reopen it, the sound of the post it closed on will play over everything. Even if I scroll and play a new video, it plays over it. If I go to close the app, it’ll STILL play even tho it’s not suppose to (and I have background interactions blocked on my phone) Also, the “you’ve reached the end of all recent posts, so here’s some from yo suggested feed!” Has got to stop. I follow those people for a reason. You don’t even SHOW every post the people I follow make. You only post the most recent ones, as in within about 7 hours, then take away all that and put your own stuff. I have a suggested feed and a following feed for a reason, there was no need to combine the two and I literally missed the fact that I’m an UNCLE because the post was made more than a day ago since I was last on, and didn’t find out until two weeks later when they made a post on their story about my nephew. You keep digging yourself in a hole insta, stop putting new things in and just fix what’s already here. There’s enough that’s broken, don’t put more


By

This new update is terrible

Instagram has made it even harder for you to see posts from the people that you actually follow with this most recent update. I now only see about 10 - 12 photos from people I actually follow, before I get to the "you've been caught up" message & suggested posts start popping up. I follow 200+ people, 80% of whom update regularly, yet instagram is making it impossible to see them. I miss so much time sensitive information, including sales, events or donations, all because instagram has moved explore page posts to your home feed as well. And posts are being BURIED with this new update. Half the time the "new" posts on my timeline are 1-2 weeks old & the posts in my "older" tab are from the same day. As a creator myself, my engagement has dropped exponentially, as Instagram is making it increasingly difficult for my work, & the work of others, to be seen. And that's not to mention the horrific placement of the new reels tab, dead in the center of the app, with the new shop page directly right, kicking both the post button & the notifications tab to the top of the screen on the home page. As a small business, this is FRUSTRATING to say the least. It seems like instagram is hell bent on punishing the very people that keep their app alive. At the very least, give people the autonomy to organize their app tabs the way they want to & choose to have a chronological home feed or an algorithmic based one. Come on Instagram, lets do better.


By

You’re killing me, here

I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore. Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better.





By

Good app with too many flaws

Instagram is perhaps the application I use the most, and I really enjoy it when it’s at its best. However, the flaws are simply overwhelming at times. I’m writing this review because my account has been wrongfully shadow-banned and action blocked over 6 times now without an actual just cause for it. Every time, it says I was allegedly “sharing my account with a service that helps me get more likes and followers” even though that’s blatantly untrue. I have 0 posts, 0 likes and well under 1000 followers. I have written 4 detailed reports explaining my situation but it has been to no avail. Every time this happens, I’m forced to change my password, I’m logged out of my account and then I’m action blocked for an entire week. Every time I try to like or comment, it gives me the option to report it if I believe they have made a mistake but nothing works. My account is never checked, my week long action blocks are never reduced or lifted, my reports are never acknowledged and I’m always getting wronged. I also really dislike the fact that I cannot easily contact anyone from Instagram to help me with issues like these, I can only leave long, written reports for you to ignore and do nothing about. Please revise your algorithms and consider having a Tech Support line with human responders for unique and recurring problems like this one.


By

New Update

The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way.


By

The new reshare feature makes the app unusable.

Insta has always been about sharing. Sharing your own pictures, and sharing friends or mutual’s work too. The newest update makes the latter impossible and tedious. Instead of being able to simply tap the airplane icon next to a post, and then posting it to your story, you have to back out of it, go to your story, set up a new “create” post, and add a reshare sticker. This makes resharing on the fly incredibly annoying. It slows the spread of posts, and is basically discouraging people from sharing others work in the first place. This is detrimental to communities like activists, artists (who you don’t seem to care much about anyways), content creators, and more. You are effective killing the main source communication and collaboration within your app. Whether you think videos are the hit new thing or not, you ARE NOT TIKTOK. Stay in your lane, or you’ll lose every loyal user. If you’re trying to be something completely new, then make a new app, and leave Insta alone! Nobody comes to Instagram expecting TikTok like content, and that will never change no matter how hard you push that type of content. If you actually care about the stability of your user base, and the Insta community as a whole, please return the old resharing. You can keep your Reels, sure, I don’t care, but removing the biggest part of your app in hopes that it will make everyone want to only look at Reels content is a terrible idea.


By

HATE the New Layout

I've been using instagram since 2012, and I used to love the platform so much. However recent changes in the functionality of the app have been making me consider fully deleting my account. First the algorithm was changed from seeing most recent posts first to posts you interact with most, which makes it so you don't see over half of the content from creators you're following and your followers don't see your posts. Then this new update replaced the notification and post tabs with reels and shop, which seriously effects it's usability. Now my notifications and post buttons are in an awkward hard to reach spot, instead of being easily accessible. Everyone I've asked have agreed that this new update is terrible, and that NO ONE cares or asked to have a whole shopping section on a photo sharing platform. This update feels like Instagram is desperately trying to pull users from other apps like TikTok and Pinterest instead of focusing on its own user base and their wants. I am so incredibly disappointed in Instagram's team for consistently refusing to acknowledge their user's concerns. If this update isn't reversed and/or if more terribly inconvenient updates are released, I'm definitely going to be leaving the platform. Furthermore, try implementing useful updates such as being able to reorder or remove photos from old posts. I think such feature would resonate well. Please, just listen to your user base for once.


By

Good social media app, bad user interface design

The app works for what it needs to work as. But for whatever reason, the user interface constantly changes and there is absolutely no indication that it is meant to change in their version history updates. It becomes slightly irritating that the app will work one way one day and the next some random change will be made to either the explore page or the home page that just doesn't make sense based off of its history. My example right now would be the new reels that were introduced. Now when I go on the explore page there is a huge portion of it being taken up by reels that I don’t want there. Sure, reels is cool but I went to the explore page, not the reels page. Another example that also happened recently was where I opened the app one day and my home page didn’t show any of the pages I followed and instead showed random pages. It took me a minute until I realized I had to click on “see older posts” before I could see the old posts. Not that I care for this too much, but it was just irritating for no reason to suddenly have pages I don’t follow showing up in the section of the app meant for only pages that I follow. That’s about all I can remember but there has been a history other similar changes in the past as well that I vaguely remember.


By

Instagram is only barely useful with story notifications

Huge decline here. It’s never been particularly impressive (to me) as a photos tool, but there WAS a critical mass of users which meant that you could reliably expect your social group to be there somewhere. Not anymore; in my experience, at least a dozen friends, in the past 12 months, have outright deleted IG AND Facebook simultaneously, suggesting strongly that IG is not an app that’s “killer” enough to overcome the tsunami of Facebook deletions. There are 2 dozen other photo apps in the iOS store at present with more features, better integration, faster processing & less battery drain than what you can find with Instagram. iPhone’s photo editing tools are so much superior to IG that it sort of baffles me why anyone with a modern handset would want to use those features. Even though I only ever perused this app for maybe 5 minutes per week by the time I cancelled, its battery consumption was routinely in the top 10, per the phone’s metrics. In fact, upon a quick check now, I see that despite deleting the app early this week, it *still* managed to book a 2% consumption of my weekly battery usage, which I’m sorry, but that blows me away. What on earth was this app doing to my handset in the background?! I just don’t care anymore, and when I deleted it finally, I went from needing a full recharge by 3pm to not even needing to charge *at all* through bedtime. That was a stunning confirmation of my suspicions.


By

every big update brings me great pain

I can never say that an instagram update has ever thrilled me in recent years. Every single time this app has a massive overhaul, the controls become even more clunky and jammed together, I don’t even know what it’s trying to be anymore. I’ve been on this app for 7 years. In those 7 years, the notification/activity tab has been in the right corner, just left of the account button. So it baffles me as to why someone would feel the need to move it to the most unconventional place possible. It is so terribly out of the way now, and not only that, it’s been replaced with a shopping button, so every time my dumb ADHD self goes to check my notifications, I’m sent to some bootleg Wish page. To whichever one of you working at instagram decided to cram the activity button into the top corner with 2 other tabs, I truly hope you have an awful day. Just an unpleasant time. I hope you get a parking ticket, and your car runs out of gas. And you go to the kitchen to find your spouse has tried a new recipe for dinner, and it’s just not very good. And your computer crashes at a very inconvenient time, and you were using an adobe product and forgot to save recently, so you lose a lot of progress on whatever garbage your team concocted to ruin the experience of your user base. I truly despise you.







A better way to Contact apps


You can now contact Instagram customer service directly
via Email using our new site - AppContacter.com

Contact Instagram directly


Is Instagram Safe?

Yes. Instagram is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 22,828,085 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Instagram Is 29.9/100.



Is Instagram Legit?

Yes. Instagram is legit, but not 100% legit to us. This conclusion was arrived at by running over 22,828,085 Instagram User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Instagram Is 29.9/100.


Is Instagram not working?

Instagram works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 2 Comments

By Peter Filipou
Aug 05 2022

Instagram location says I'm in Sydney but I'm in Queensland.

Not impressed with Instagram at all.

People can also make duplicate accounts such as what happened to me.

Obviously Instagram can be hacked very easy.

Not impressed at all.



By Alyaa Azmir
Jan 28 2021

i love it😻





Have a Problem with Instagram? Report Issue

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Why should I report an Issue with Instagram?

  1. Pulling issues faced by users like you is a good way to draw attention of Instagram to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Instagram customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Instagram.


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