Contact ADP Mobile Solutions

Contact ADP Support

Published by on 2023-07-11

About: ADP Mobile Solutions provides you with an easy and convenient way to access
payroll, time & attendance, benefits, and other vital HR information for you and
your team. For your best experience, use iPhone 7 or later.



How to Contact ADP Customer Service/Support

ADP Mobile Solutions Contact Information

Listed below are our top recommendations on how to get in contact with ADP Mobile Solutions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ADP Mobile Solutions. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ADP, Inc



100% Contact Match

Developer: ADP, INC.

E-Mail: [email protected]

Website: Visit ADP Website



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Reported Issues: 8 Comments

4.7 out of 5

By Robert Reynolds

10 months ago

cannot login,network server errors

By Jennifer

1 year ago

Can’t view past statements. App keeps resetting and going back to dashboard.

By Rachel DeBerry

1 year ago

I can not do my direct deposit info cause it's trying to send me verification to an email I don't have anymore and both of my phone numbers are wrong I can't do anything on the app cause of this issue I need this fixed asap please

By Rayhan R

2 years ago

Trying to delete my account of ADP since I no longer work with the company that associated my payroll with ADP and need help to remove my details off the app completely

By Estelle Pollard

2 years ago

I have begun working for another company that requires ADP. I tried setting up account only to discover I have one from an old job in 2012. It won't allow me to delete the old one. What should I do? I need to access my funds from my new job. Please help. I do have my employee i.d. and registration code available.

By Authentification issues


Support is very unresponsive

Ive been using ADP for about a year now. There’s been an issue twice where I can’t see my paystub for months. I’ve tried using the online support through the website and the chat bot doesn’t respond. I called the hotline and had my time wasted multiple times. I never was able to speak to a representative and they just said speak to my employer. When I spoke to my employer she took it up with ADP and they sent her a link to set up a profile when I already had one started. I feel stuck between a rock and a hard place and ADP would rather not lift a finger to try to help those who rely on their service for their own proof of income when there’s an issue with their systems. Update: The email that you gave me to address my issue did the same thing that your hotline and online support for your website did. Nothing but say “your HR/payroll has to contact ADP in order to fix the issue. (Which they have. I was in the office looking at the screen and listening to the phone call) I find it deeply disturbing that a company with such great responsibility over people’s livelihoods would take such nonchalant action with addressing these kinds of issues. Me and my employer have been more than patient with your company for over a year and still nothing



By bbyryee


TERRIBLE APP

I honestly hate this app would give 0 stars if I could. It takes almost 10 mins just to load the app to clock in and that’s if your lucky. That’s only one of my complaints… the time card option is almost never accurate meaning it’s telling me the current pay period is feb 5th through 19th when it should be March 5th through March 19th so I can’t see any of my current hours which is really frustrating seeing as this is how I get paid so I feel as though y’all are playing with my money at this point. I’ve also had multiple problems just trying to log in I’ve had to reset my password 7-8 times within the past 5 months just to log in. This app needs serious updates and bug fixes because this isn’t any ordinary social media/ for fun type app this is literally how people clock in FOR WORK! I’d also like to add that I’ve tried reaching out multiple times via email and have been straight up ignored. When your app is designed for people to clock into work the last thing you should be doing is ignoring people. This is how we who use the app get paid for the long hard hours we work so you guys ignoring us and failing to fix these simple bugs and glitches is down right wrong and honestly just lazy. Do better.



By csoule14


UPDATE: Still slow, only works half the time

Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time. Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.




Have a Problem with ADP Mobile Solutions? Report Issue

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Why should I report an Issue with ADP Mobile Solutions?

  1. Pulling issues faced by users like you is a good way to draw attention of ADP Mobile Solutions to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ADP Mobile Solutions customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ADP Mobile Solutions.


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