ADP Mobile Solutions keeps you connected to your company information. It
provides a convenient way to access payroll, time & attendance, benefits and
other vital HR information for you and your team. For your best experience, use
Listed below are our top recommendations on how to get in contact with ADP Mobile Solutions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ADP Mobile Solutions. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for CDK Global
Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time. Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.
When I first downloaded this app it seemed to work fine. Now, after several days use information that I enter in the app needs to be corrected/resubmitted through the online web site portal. What's more, when trying to contact email support for assistance I am required to select the category of my app problem from a drop down menu however the problem that I am experiencing doesn't seem to fit into any of the categories ergo I am not able to contact app support via email. What's more, I am told that others I work with are also experiencing problems with the app. Fortunately, my company will shortly provide me with an alternative to the iPhone app and the from home computer login but it is disappointing and frustrating, nonetheless, to think that the information put into the app is safely recorded only to find out that such is not the case some time later. What is infinitely more frustrating is not being able to find a way to contact app support via email regarding my problem without having to submit bogus information to get past the ADP app submission form. I will delete the app and use the online portal instead.
This app doesn’t function correctly when on the mobile network. This app doesn’t work when connected to strong WiFi. It’s about a 50/50 chance that it will log your punches, sometimes it won’t log the punch even though it says it was successful. I have had to try and recall time cards from a week before, undoubtedly losing some of the time I should have had. So now every punch I make in the app I have to also write down in a notebook.... seems a little ridiculous, why not just use an old fashioned time stamp machine at this point, if I have to write everything down anyways then what’s the advantage of the app? It does have nice features like being able to see all your pay history and stuff like that. Basically it has potential, but the major bugs prevent it from being anything other then an annoyance and a hindrance for myself and the payroll mngr who has to talk around an correct all the messed up times. Productivity stops, efficiency stops, the whole operation jams up on some level. If the app ever gets fixed I’ll delete this or write a positive review.
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