Contact Disney+

Contact Disney+

Published by on 2022-03-21

Disney+ is the streaming home of your favorite stories. With unlimited
entertainment from Disney, Pixar, Marvel, Star Wars and National Geographic,
there's always something to explore. Watch the latest releases, Original series
and movies...

How to Contact Disney+

Disney+ Contact Information

Listed below are our top recommendations on how to get in contact with Disney+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Disney+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Disney

100% Contact Match

Developer: Disney

E-Mail: [email protected]

Website: Visit Disney Website

80% Contact Match

Developer: Disney

E-Mail: [email protected]

Website: Visit Disney Website

More Matches

Get Pricing Info for The Walt Disney Company
Contact The Walt Disney Company! Or Contact Support
Need help using The Walt Disney Company? Try their Help Center now!
The Walt Disney Company in the News!

Social Support and Contacts

The Walt Disney Company on Facebook!
The Walt Disney Company on Twitter!
The Walt Disney Company on LinkedIn!

Privacy & Terms:

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Common Disney+ Issues

  • By richboimagic

    Major sound quality and loading issues

    I’ve been using this app for a couple weeks and every movie I’ve watched will go from normal sound level to a barely audible level and then back to normal about every 10-20 minutes in a never ending cycle for the entirety of the movie. There’s nothing I can do to fix it, if I rewind then it will go back to normal volume but then it will switch to low volume at the exact second it did before I rewound. Its EXTREMELY frustrating and I don’t understand why it’s a thing. Also if you rewind or fast forward using the 10second buttons it will often freeze for a few seconds and when it unfreezes there will still be a loading circle where the play/pause button is make pause/fast forward/rewind unavailable unless you use the controls on your headphones. These issues should not be a thing when dealing with a company with the resources that Disney has. Please fix this bc it makes using your service unbearable. The last frustrating thing is that they don’t even have all the marvel movies on their platform. Every other streaming service gives access to ALL of their original content. I paid for this service so I could watch all of the marvel movies in order and I find myself having to go to other platforms to find certain marvel movies. They should have had every movie available at launch but instead they make us wait until as long as 3 months for certain movies even tho other services have them now.

  • By Shellamon

    It needs some work

    It’s cool that it has older tv shows that I grew up watching, no doubt I love that!, however it doesn’t resume my tv shows, I often times have to look for the exact one I left off at. It’s really annoying. (Especially when you have a crying child!) It also needs the “you just watched this” feature right up front so I don’t have to go searching for it. When I get on to Disney plus it’s always the same movies.. and I’m not interested in those. I want to see only what I’m interested in. That’s the reason why I bought it. Another feature it needs is. “Because you watched this, we suggest you watch that” I’m getting bored of the same things, nothing new is on there. Well not that I know of.... another suggestion that you also separate the “coming soon” movies from the other ones. People can get excited about the up coming year, instead of being supper bummed when they see they have to wait till the month of November in the year 2020 to see the movie or tv shows. I was really upset when I realized I couldn’t watch what I wanted till next Christmas. I’m not to excited about this any more. It’s not a good set up. I feel i was conned out of my money. I bought the year subscription and I wish I hadn’t.

  • By Brendan.Mead

    Great content with app updates needed

    I love the content on Disney+ overall, and it’s so amazing to have all of the classic content I grew up with at my fingertips. Much of the content is great and can be watched over and over again, with tons of hours of streaming available for any major Disney, Star Wars, Marvel, Pixar, or National Geographic fan. With that being said, the app is in need of some major updates. The first and most glaring issue is the “Continue Watching” section or “Watch Again” functionality. With Disney, much of the content is self explanatory and is simple to find because we know what it is called. But for the other stuff, such as National Geographic, it can be hard to identify what I watched already or what I need to continue. Please add this function as soon as possible! Another issue is the inability to view show or movies synopsis without clicking into the show on Apple TV. For instance, when you pull up Gordon Ramsay Uncharted on the Apple TV app, you can mouse over it and get a picture of Gordon Ramsay standing in front of an ocean front. The problem is, what is the show about? Is Gordon Ramsay going to chart the ocean? Is he going to cook in uncharted territories? Will he take the ocean? Who knows! With much of the content, this is easily seen past because the content is already familiar, but with new content and more things being added I think this is a definite need to make selecting a show more interesting and simple.

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Reported Issues: 7 Comments

By Ian Houghton
Oct 28 2021

Nothing will play and my series are not updating with new episodes

By Andrew Page
Jun 08 2021

I can not get on to the Disney plus will not let me log in please help Ian with sky

By Rev Philip Hicks
Apr 16 2021

We only wanted to try the Discovery + for the 7-day trial but when we attempted to cancel on our 7th day our attempts were blocked as after choosing "account" then "cancel" it kept going back to account!

We do not want to give our credit card again for a $1 chat......we want to TALK to someone in customer service

PLEASE call us

By Ken Russell
Mar 28 2021

How do I get Disney+ to stop reccomending movies and reducing credits at the end of the movie to picture in picture!!! Very frustrating when trying to read credits!!!!

By Doug logan
Mar 24 2021

How do you change the language settings?

By Angel Osuna
Mar 20 2021

Pongo cualquier película y me sale la palabra escrita “”algo salió mal inténtalo de nuevo “”..quiero sabes que está pasando apenas agarre este servicio y ya salieron con fallas

By Satyanarayana Prasad paturi
Feb 24 2021

Disney hotstar subscribed.but not getting on my TB

Have a Problem with Disney+? Report Issue

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Why should I report an Issue with Disney+?

  1. Pulling issues faced by users like you is a good way to draw attention of Disney+ to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Disney+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Disney+.

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