Contact T Life Support

by Aurbvtfjsoxmfh

When we first joined t mobile, we were very impressed that they offered the freebies as a thanks for being a customer. However, after only a few months of actual good offers, they switched what they were offering, and now it’s usually either junk, or token discounts off of things we would never use or buy anyway. I was very disappointed that they changed it, because we added my husband on and talked several people into switching to T-Mobile because of this “going the extra mile” mentality that we thought the company had. We’re not on social media, so can now no longer participate in their games, since now the only way to do that is to allow them advertising via your media pages, and the things like $4 atom movie tickets are only good for the movie of T-Mobile’s choice, not mine, and the ones they choose aren’t ones I’d go see, even for four dollars. Why not give the customer the option to choose their own movie?? If a $4 movie ticket is being offered, what difference does it make which movie we choose? Anyway, the service has gotten so poor that half the time we don’t even bother to check it anymore. When we do, it’s a quick scroll down to realize nothing useful is being offered and we can’t participate in the games without social media, so there’s nothing unique anymore about being a T-Mobile customer.

by Sunny270

I have used this app for years now and they have steadily declined in value of their offers and not to
Mention the worthless scam they run with 3rd party travel agencies that operate like some one working out of a garage and they label it as concierge when there is nothing concierge about the agency they work with. I searched that agency and found zero offices for it..it’s a sham front agency so don’t take their travel or car rental services or anything they don’t belong in for that matter given they are a mobile service provider and trying to supplement their income by these unreliable and trust less agencies of service. Also if you know they once offered 10 cents with shell which would become 15 cents with your existing gold status with shell however now they are cutting corners and offering 5 cents per gallon in reality and advertising as if they still offer 10 cents when the other 5 cents are your own good status privileges you get by default for joining shell so they false advertise it as if they offer 10 cents which is untrue and you note that when you click on their 10 cent banner ad in the app. Overall this is not worth it for mere dollar or two savings when the risks of getting ripped offer are higher and all in their favor. DONT GET PLAYED ! Dump this app and move on !

by Lord TOM1

Let me start off by saying I used to love this app. There used to be great prizes, and spinning the wheel or whatever else was exciting. Even the small prizes like one free donut were good. Now that has all gone downhill. It’s great they’re still giving out free stuff, but if the purpose is to reward and entertain loyal customers, this app has become a bust. The minigames are gone, replaced by having to tweet things to enter a giveaway instead. Fun, free prizes are gone, replaced by discounts or BOGO offers. It used to feel like T-Mobile was seeking out the best sponsors to do the best giveaways they could. Now it feels like companies are using this app to get us to spend money with them. Despite my 1-Star review, I’m sure for some people this is a great app. I think that it should continue to exist and function, even in its current state. That being said, I get the feeling many people are disappointed in the turn this app took (myself included) and I wish it would go back to the way it was. I recommend everyone try this app out, maybe you’ll be one of the people who love it. However, if you’re disappointed by the “prizes” like me, just uninstall, it’s not even worth the storage space on your phone.