Contact Grok Support
Company Name: X.AI Corp
About: Grok is an AI-powered assistant, developed by xAI, designed to be maximally
truthful, useful, and curious. Get answers to any question, generate striking
images, and upload pictures to gain a deeper understanding of your world.
Grok Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of X.AI Corp
Privacy & Terms:
https://x.ai/legal/terms-of-service
3 Most reported problems 😔💔
Blocked from running on Mac
by Alijah Simon
There’s no good reason for this. They haven’t even launched the Grok website in the US. Check the box to allow this to run on Mac.
Unimpressive compared to alternatives
by Traderforlife
No whisper/voice input, no video input, not great responses to prompts thus far when compared to Gemini/chatGPT/claude
Fix your bug
by Raisachan
I can’t sing in by email everything is correct and says it’s wrong
Have a Problem with Grok? Report Issue
Why should I report an Issue with Grok?
- Pulling issues faced by users like you is a good way to draw attention of Grok to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Grok customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grok.
