Google Reviews

• 
  By Nahikuan

  I liked this app, not so much now

  This was a great app, and I used it frequently to search for anything I needed to know quickly. Now, with the new updates, it’s made it harder for me to look up my recent search history and redirects me to all these webpages I looked at. I don’t want to to see that, I just want to know the term I searched and then decide what pages I want to look at. I wish it would just go back to how it was originally. It seems with every update, the app just because less and less efficient. It was fine, then the updates made it worse. It’s harder to eliminate pages that I’m not interested in from the stories section. Before, I could just swipe and the page/ topic wouldn’t be recommended to me anymore. If it’s working, why does it need to be fixed? Update: Now, when I delete my history it deletes all my recent app history as well. It never did that before. I lost all my recent searches. I also don’t understand why it only saves some of the app’s search history and not others. This only started happening when the app was “updated”. This update is even more terrible than I thought.



• 
  By Onephaze23

  New update is so awful

  I’ve used the google app for years, and loved it. Since the most recent update I try and avoid having to use the app now at all cost because it’s so god awful. They updated the searching on it to give “a better experience” but I’m only assuming the developers have never used the app. Because it’s 10 steps backwards in my opinion. I used to use google images for GIFs all the time, atleast 3 times a day, and I could just easily search through images and find what I was looking for, hold the image and tap copy. But now I can’t do that, it copies the URL instead..and if you hit the share button it shares the image but also the stupid link that goes with it...like really?? Come on google. You had it right for years, what the heck are you doing. On top of that when you search images instead of having just the images pop up it’s now the images and their links to those websites. It’s just a jumbled mess now. Google dropped the ball on this update, because good gosh it’s bad. PLEASE FIX THESE STUPID MISTAKES GOOGLE



• 
  By LynleyGirl

  Google worst case of customer service

  Zero stars—- I went into their app a total of 4 days in a row. I had an issue with something hanging on my account, which was carrying over into another app. So I went into fix my profile. Well, you can’t go in without their annoying computer assistant hounding you to bundle everything you have into all google products, & one big conglomerate- so they can accumulate & mine even more data on you to sell to other apps they don’t own yet. Went the next day, after I told it, & adjusted my settings to delete all activity from the history- cloud- which I didn’t know they kept on me. As far I know, I’d given only one company permission for that 🍎. They deleted nothing. Not one line! The bot tolls me it would affect their other apps too much. Well, I just got angrier & ... by the 4th days problem, I went in, the bot changed my longtime yahoo account to a google account, all the settings, Created a million apps & add-ons while I shouted no & stop & tried to get out of the app. Waited on hold for live help today for 30.. them they hung up on me. Hatred!



• 
  By Sirlampoil

  Use this app all of the time

  Unfortunately, it “runs into a problem” every time I try to reload the stories, and it CONSTANTLY puts up articles from webpages and subjects I have told it to not put up. I must have told google I don’t want to see articles from The Hill 20,000 times haha. Update: I’m just going to keep knocking off stars until Google actually lets you not see articles that are unrelated. Like I really don’t care about some criminal rapper who snitched on other rappers. Is that even news? No. And I’ve told google to stop showing me articles about it and when it finally loads new articles (because variety is impossible to come by on this app) it’s just smaller news outlets that I couldn’t care about reporting about a snitch rapper. For days I’ve been dealing with it. And dear God I don’t want politics, especially left-wing politics. I’ve told it to stop talking about (2020th native) Elizabeth Warren like 30 times yesterday and it still pushes it on me. Search function usually works, so there’s that.



• 
  By Mister_Director1921

  A step backwards

  I love this app and use it all the time, I have since 2011 when I first got a smart phone. Back then the images section could only produce blurry images and they weren’t good quality. Then one day someone fixed that and the images not only got significantly better but you could also easily save photos to your phone from google with a few simple taps. Howevera few weeks ago for some reason someone said “ya know what the new update is missing? That low quality 2011 feel, can we go back to that?” And now the images take forever to load and you can no longer save images to your phone. I’m not sure if it’s due to copyright or whatever but it’s seriously a huge step backwards in my eyes and I’m sure I’m not the only person who feels this way. The app still works great when I need to search for something but it’s 2019 and your new update is from 2011. This needs to be fixed.



• 
  By jacksonhawks99

  Was great for pictures, then went downhill.

  I have been using this app for a several months to save photos for editing and research for school through the image search. But all of a sudden when I click on a photo, it takes me to the page it is on, instead of just the photo; which is time consuming. It’s not a huge inconvenience, just rather annoying. I used to really enjoy this app, but now it’s more of a struggle to use it for my projects. Another issue is that I thought, “Well I can’t see the image fully but I can still save it from the search screen, right?” Wrong. Now I have to go to the website the picture is on just to save it to my phone. And most of the time it’s not even good quality. I’m pretty disappointed in this move that Google has made involving their image search engine. Please fix this problem so I can continue to enjoy Google and everything it has to offer.



• 
  By 1fastKAR

  Missed opportunity

  I suspect this app is another example of Google abandoning a product. It was a great idea that has lost all momentum. The search functionality is as good as you’d expect, but nothing superior to just opening a browser. It also serves as a convenient interface for two factor authentication to my Google account. My primary intention for installing the Google app was to leverage it’s convenient/customizable news feed functionality. Unfortunately it has fallen woefully short for the task. First Google eliminated all swiping functionality; next, useless, irrelevant, and even annoying “trending” stories began cluttering my feed; now, ‘Hide this story’ has stopped working! The same ‘hidden’ stories appear over and over and over in my feed - totally ignoring my input! Furthermore there seems to be a total lack of any AI tailoring the feed to my interests. I’m left with no better option than to abandon this app as a news feed altogether. I used to love it, now I hate it...



• 
  By cb7182

  A few big frustrations, but still better than Safari

  I like this app so much better than Safari. It is more organized and user friendly, however it does have a few issues. The most annoying thing is the Google bar at the bottom of the screen. If I need to click something at the bottom, it does not register. It just gives me the Google bar. Its incredibly frustrating to be unable to make a selection on part of the screen. The other thing is that sometimes, my pages will randomly reload and I cannot figure out why. It happens when I am away from the app for 20 minutes and when I leave the app for under a minute to respond to a text. It’s frustrating having to scroll all the way back down. Other than those two things, I think the app is great and will continue to use.



• 
  By Cherie Buckingham

  Bait and switch shopping...

  Disclaimer: Rating may change after product is received but I don't know! So I was searching for a MacBook and decided to use the app to do so. I opened the app, searched MacBook, clicked the 'shopping' tab and found what I thought was an amazing offer for a specific MacBook. I click the link to go to view the details of the item and it changed... DRASTICALLY! I took screenshots but want to warm people before they think they are getting the originally advertised item when in fact, they're getting a lesser and 'different than described on Google shopping app' product. I am posting this strictly based on reading about an advertised item and going through the Google advertised/provided link to purchase. I did purchase the item but will return with a 100% thorough review once I find out if it actually was a hair and switch or if the linked page simply wasn't updated to reflect the originally offered item specs (I hope the latter of the two is correct honestly but we will see.)



• 
  By Lilaliona77

  One Tiny problem.. but love it!

  I’ve been using this google app for as long as I can remember because personally, I find it less cluttery than safari. I typically don’t like having a search history on because it’s just too much to clear out once it accumulates and google has allowed me to do that seemlesly for the longest time, but now I’ve come across the issue that I have to manually switch browse history off every single time I open the app, because the search I’ve done from one prior time, is still on there. I hope it’s just a bug and can be fixed because I don’t want to have to manually switch over every single time I use it, where as before, you did it once and you were set and good to go up until this most recent update. Thank you google!



• 
  By Tfffrdee

  Akstyles

  The only search engine I trust and has been my go to since the conception of the term. I’m really loving the personalized news feeds. As someone who intentionally avoids today’s unreliable news sources, especially from social media apps, the google news feed has been a welcome addition to my routine. I no longer have to miss out on reading articles I may be interested in because of my choice to not login to FB. Instead I often find articles I’m interested in through my google feed in between searching for things. Google Search is one of my top 5 most used apps. Their reliability and commitment to being the best in my opinion has hands down beat any other apps. I’m sticking with google for the long haul.



• 
  By MeghanSmith917

  New update AWFUL. Google image search useless.

  New google image search is TERRIBLE! The sole reason I search for images is to see IMAGES, and only images. I do not want to see the text, or a ton of white space. I liked how the old google search app showed images only. I purposely used this app when searching for images as chrome doesn’t display image searches the same. Chrome shows the text. But now, not only is the text required but am unable go full screen with an image (and hide the text when tapping on it or rotating my phone). This is awful for viewing images because phone screens are not that big and now it only shows up on half the screen. Please bring back the old version or at least make it an option that is easy to select on the screen (not hidden in layers of menus within settings). This is extremely frustrating and disappointing



• 
  By Ryleigh K

  So helpful, but the unwanted cards need to stop.

  I love using Google for anything. It helps with so many things I need to do whenever it comes to research for a school project or just looking up the news. What is starting to really bothering me is the repetitive “custom” cards that show up in my feed. The day before writing this, I was talking about Chris Stapleton with my mom since she likes his music. Less than 5 mins later I get an article about him in my feed. Coincidence or not? This has happened multiple times. I always get stuff in my feed that I don’t even like. For example, I’ll get something about Elon Musk. Do I really want to read something about him? No. I always hit “not interested”, but it always pops up. I like the feed feature. I just wish it was more customizable.



• 
  By apitt61

  Life's too hard without GOOGLE !

  Yep, that's right, and I'm over 60 and didn't want to learn how to operate a computer. I didn't want a cell phone. Then I kept watching my grandchildren with all these gadgets, so they taught me about iPhones and then........... GOOGLE. It was great. It was so easy to download GOOGLE. Whenever I needed to know something I didn't have to type anything, I just ask GOOGLE. Now there is no need to drag out any books , it saves time. Anything you need, shopping, learning, keeping journals, needing help with anything, just ask GOOGLE. GOOGLE will answer all your questions and take you where you need to go. It was so simple. Then for my birthday my husband bought me an iPad. O my, I can do anything with the help of GOOGLE!!😍



• 
  By kokokaylee

  Losing pages.

  If I’m on a page and I have to either step away so my phone goes to sleep or switch screens, it resets to the homepage search bar. Not all the time, but enough that it’s incredibly irritating. I’ll have to scroll all the way back down to where I was (I love reading comments on articles, so sometimes it’s a lot of scrolling) to continue reading. This has only become a problem in the last few updates, I believe since the overall look has changed. Sometimes the page I was on will be completely gone from the history as well, saying I have no browsing history when I clearly do, as I was JUST reading something. Then I have to remember what I searched and the title of the article. Apps are supposed to be streamlined, quick & beneficial. I might as well read on a computer. Fix this, please.

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