Gmail app not working? crashes or has problems?

Gmail Status

Last Updated on 2025-02-11 by Google LLC

I have a problem with Gmail

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

83.3%

Connection

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Gmail Problems 🔥

- No ability to select all to delete mass emails

- Updates don't happen automatically even with automatic updates turned off

- Google doesn't care if users are frustrated

📋 5 Reported Issues:

Bishal Basfor 2023-01-09

Tera box login fail

ELISSAVET MARGIETI 2022-10-26

Error: app_not_configured_for_user

Randy S Campbell 2022-10-16

The Frame will not accept my wifi..... The wifi is strong but immediately goes to "disabled" when I try to connect it...

Katie 2022-05-04

The app is totally unusable. It won't load anything, no longer gives me email notifications and support for Gmail is impossible to get to. I cleared cache and still nothing. The only way I can get anything to work is by using Gmail in my phones web browser which is just stupid.

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Ronald 2022-04-15

I bought a new iPhone 13 Pro, and when I opened Gmail app it asked me to enter my email addresses. However, nothing happened when I touched the screen to begin the process. I deleted the app and reinstalled it, and restarted my phone, but got same problem. After tapping the screen repeatedly on the page with email providers, eventually I got the next screen, but the touch screen again failed to work. I‘m going to wait and try again. Hopefully it’s a known issue and it’ll be fixed.

Showing 1-5 of 5 reported issues:

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Common Gmail Problems & Solutions. Troubleshooting Guide

Table of Contents:

Gmail iPhone Issues and Solutions

Gmail iOS app crashes, not working, errors
Gmail iOS app network issues
Gmail on iOS has black/white screen

Gmail Android App Issues and Solutions

Gmail has errors/crashing/not working
Gmail server network connectivity issues
Gmail has black screen

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Gmail iPhone Issues and Solutions

How to fix Gmail app crashes or not working on Iphone (iOS):

Close and restart the Gmail app on iPhone
Update Gmail app to the Latest Version for iOS
Uninstall and reinstall Gmail iPhone app
Update your iPhone to the latest iOS version

Fix Gmail on iPhone unable to connect to server/internet connection issues::

To resolve Gmail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Gmail Android App Issues and Solutions

Fix Gmail not working on Android, crashes, errors or is unresponsive:

Force Stop the Gmail App
1. On android, goto Settings » Gmail » click [Force Stop]

Update Gmail to the latest version on PlayStore

Clear Gmail App Cache and Data:
1. On android, goto Settings » Apps » Gmail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Gmail.

Fix Gmail unable to contact server/ Gmail internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Gmail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Gmail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gmail