Microsoft Authenticator Status
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problems reported in the last 24 hours
Summary of Microsoft Authenticator Problems 😠👌🔥
- iPhone passcode can be used to unlock after a failed Touch ID attempt
- No ability to disable password sign-in to Microsoft account on new devices
- App icon is not unified with other Microsoft apps
- Can't figure out settings have changed without hard killing the process
- Doesn't actually sync over if you get a new phone
3 Reported Issues: 😵🆘🛟🚨📢
The one-time password code I receive is 8 numbers but the code I need should only be 6 numbers - how do I change it?
I installed Authenticator not getting codes. I can't login to Microsoft to try to fix the problem because I need two codes. I forgot that I had the App so there's nothing saved.
Hi, I am having trouble signing in to my work account which is he187495@redacted. I cannot use the code you send me or my pin to access at all. Can you please help me reset or unlock this account ASAP as I need it for work. Thanks Fiona
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Common Microsoft Authenticator Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Microsoft Authenticator app on iOS and Android devices. Solve all Microsoft Authenticator app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Microsoft Corporation, developers of Microsoft Authenticator.
Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by MicrosoftAuthenticator . The OTP codes have a 30 second timer counting down. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. You also have additional account management options for your Microsoft personal, work or school accounts. Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain organization resources. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. Microsoft Authenticator app can also autofill passwords for you. Microsoft Authenticator supports cert-based authentication by issuing a certificate on your device. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. Use your phone, not your password, to log into your Microsoft account. You will need to register your device to your organization through MicrosoftAuthenticator and add your work or school account. You can also import passwords from Google Chrome and other password managers. Your passwords are protected with multi-factor authentication in MicrosoftAuthenticator . When enabled, during login after entering your password, you’ll be asked for an additional way to prove it’s really you. Multi factor authentication (MFA)provides a second layer of security.
