Contact UKG Pro

Contact UKG Pro Support


Company Name:

About: Say hello to the mobile work experience built to help you thrive at work.
Simple and intuitive by design, the UKG Pro mobile app gives you instant,
secure access to relevant employee information, tools, and insights helping you
stay productive and engaged on the go.



UKG Pro Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kronos Incorporated



Verified email ✔✔

E-Mail: ultiproinfo@ultimatesoftware.com

Website: 🌍 Visit UKG Pro Classic Website

Privacy Policy: https://www.ukg.com/privacy

Developer: Kronos Incorporated








3 Most reported problems 😔💔

4.7 out of 5

Why Just Why

2024-03-25

by Niela 16

For the life of me I do not know why my iob picks this app as the go to for scheduling, punches, all that nonsense because it does not work at all. I have been on the loading screen for more than 20 minutes multiple times because it does not want to work. When an apps main design is to help with scheduling, time cards, PTO and all that nonsense and it doesn’t work what’s the point of the app?

So many timing issues

2024-03-26

by Kri5ten1185

For an app regarding clocking in, it causes a lot of delays. I recently had to switch apps according to my company from the previous iteration. Now every time I go to clock out I have to log in wasting valuable time. Then half the time I try logging in I just get a spinning circle to which I have to close the app and log in again. Overall get prepared to have your time wasted b

Hospital time keeping

2024-03-27

by Shawcking

This may be the worst app ever, freezes frequently and I end up having to delete and reinstall it to get it to open at all. Most of the other times it take so long to load and punch in that it makes me “late”. I’ve all but given up using it. It’s a waste of memory use on my phone. Disappointing that such a big hospital chose such a terrible app.


Have a Problem with UKG Pro? Report Issue




Why should I report an Issue with UKG Pro?

  1. Pulling issues faced by users like you is a good way to draw attention of UKG Pro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UKG Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UKG Pro.


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