ADP Mobile Solutions provides you with an easy and convenient way to access
payroll, time & attendance, benefits, and other vital HR information for you and
your team. For your best experience, use iPhone 7 or later.
Are you having issues? Select the issue you are having below and provide feedback to ADP.
By Janice Floyd 2 weeks ago
I can not see my paystubs
By Rusty Shackleford 4 months ago
Haven't been able to login to the app in 3 weeks. Keep getting 'Error 429 unable to reach server'
By Ken Buenker 6 months ago
On my pixel, there is no option to clock in on the app. My coworker has no problem and it shows up on hers for some reason
By Ronald C 7 months ago
I have been trying for 45 minutes to punch in and all I keep getting is oops something went wrong here, over and over again.
By LETRICIA R MACKIN 10 months ago
NO PERMISSIONS YOUR ACCESS PERMISSIONS DO NOT INCLUDE TILES ON THIS PAGE
By Megan White 10 months ago
Employee access to view paystubs is not working. My employer and I have been trying for months to give me access. I even got a confirmation email saying that I've been granted access but when I log into my account all I see is the damn wisely card promotion. Please help me figure this out....
By Tom Odorcich 11 months ago
Unable to clock out after working a double. I can clock in and clock out for my first 8 hour shift, wait a few minutes and I can clock in for my second 8 hours. I just cannot clock out for the second 8 hours. Always says see administrator.
By Angela 1 year ago
The app won't let me put in password it freezes up so I deleted it and added it back on and now I get nothing. Can someone help please?
By Todd Mallory 1 year ago
ADP app freezes up when I try to put in my password
By Jodie Bishop 1 year ago
Hello, How do I change the time zone in the time clock?
By Chantel 1 year ago
I am having issues with my ADP app, I have an iPhone 11 and every time I open the app it ask about my location and then has the beginning screen where its about to load the log in (about to load being a key part) and then the screen darkens and gets a little grey in color and then it doesn't load. I updated my phone and that seemed to help and then the next time I tried to log in it did the same thing where it freezes and doesn't respond. I have deleted and re-downloaded multiple times. I have even cleared the cache and cookies on my phone. I have to have the app to clock in and out for work, we are not aloud to do it on the desk top due to previous employees taking advantage
By Mikel Ouderkirk 1 year ago
App constantly crashes trying to clock in and out.
By Dezzaray 1 year ago
It’s not showing my current check amount and hours. Only ones from weeks before.
By Willie Johnson 1 year ago
When I click on the app it reads error
By Hazel 1 year ago
I lost my benefits feature in my adp and people tab. So disappointed
By stacey 1 year ago
I keep getting the error message: Application error please try again later. I am using a hp chromebook.
By Steven Starsmore 1 year ago
Only showing payslips from 2021 not any of my latest ones ??
By Jacob Saucier 1 year ago
I'm trying to submit my TD1BC form and I keep getting error message: Unhandled Error: 220816111734104.app-b9. Have tried Google Chrome, Microsoft Edge, and the app on my cellphone. Need to get it submitted so I can clock in & out at work!
By Jessica 1 year ago
Mobile app (and webpage) allowing me to clock in and out but nothing is being recorded on my timecard, it looks like I'm not actually working regardless of my clock in/outs.
By Lydia Molina 1 year ago
The direct deposit setup does not allow me to select an account type…very frustrating.
By Cornella 1 year ago
Having a problem clocking in and viewing my pay. It only began today. Although, I changed my password yesterday. This is the message I have received all day today: “We apologize. There is a problem. Please try again later.”
By William Bovaird 1 year ago
Can't not get login in
By Daniel McCall 1 year ago
Adp app is not letting me select my account type. It keeps showing no results. I was suppose to get paid but cant because I have no direct deposit set up on my account. Tried calling multiple times
By christine pappas 1 year ago
app will not allow me to look at my pay when I use my iphone and amazon a to z app. It does nothing it freezes
By Stacy Dalton 1 year ago
Pay is in bank but not showing up on the app. Also can't get profile to work
By James E Dawson 1 year ago
Hello. New Email Address n passwords for jamesdawson9793062@redacted Snoppydog314. But Forget ID n passwords last Time Old Text with Phone so New Phone 314 930 1931 text. Don’t like mess up on ADP
By Robert Bellmay 1 year ago
Clock pay and time card all say temporary out of service please check All other stuff I can see
By Kirk schilling 1 year ago
I am no longer able to see my time card hours or be able to approve my time card on my mobile app
By Laurie 1 year ago
App opens to white page with logo then freezes. Wont ever Open
By Crystal Siegert 1 year ago
The proper dates for this week are not showing The start and end times not showing up properly Will not stay on the current date.
By Jim weist 1 year ago
App clock in shows error but everything else works
By Danney Jones 1 year ago
Tried to log in to the app and it as me to change my password and when I did it would not let me access any more. Keeps saying error try again later.
By Russell Woodland 1 year ago
trying to install adp iphone app..how long does the disk install icon supposed to spin?
By Tiffany 1 year ago
Error “unable to reach server” several times while fully connected to WiFi and perfectly good phone reception. So couldn’t log in to punch in.
By Dukinson Dabel 1 year ago
Good morning, I tried to open my ADP ,so it was running slow. please could you help me. thanks
By Dukinson Dabel 1 year ago
good afternoon, I tried to open my ADP
By Shenneberry 1 year ago
Unable to pull up the time clock in the app to clock in or out. I have the most up to date version of ADP Workforce Now, and my IOS on my Iphone. The menu doesn't even have this option to choose to go to anymore? I've also unistalled and re-installed the app...still no go. Is there an known issue and possible a workaround?
By Randy Scales 1 year ago
So I can not get the timeclock to come up on the mobile App. so I can clock in and out. It wont even show on my settings that my phone is allowing the app access my location which we have allowed permission to do so. The phone is a android but other with people with android phones are working
- Periodically shuts down
- Asks to re-do password and user ID
- Asks to redo thumbprint multiple times
- Slow, laggy, and glitchy
- Doesn't fix app bugs
- Acts like it's hacked when trying to log in
- Can't see paystub for months
- Takes almost 10 mins to load
- Time card option is almost never accurate
- Have to reset password multiple times
- Ignored when reaching out via email
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Complete guide to troubleshoot ADP app on iOS and Android devices. Solve all ADP app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
If you have question, review the FAQs in the Settings menu in ADP . - ADP is available to the employees and managers of companies that use the following this app products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by this app, Spending Account / iPay Statements, and select products outside the US (ask your employer). Investment options in the “this app Direct Products” are available through this app Broker-Dealer, Inc. (“this app BD”), Member FINRA, an affiliate of this app, INC, One this app Blvd, Roseland, NJ 07068 (“this app”) or (in the case of certain investments), this app directly. this app Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. - All the features listed below may not be available to you. FE’s service are made available through connectivity by this app, however, FE is neither affiliated with this app nor any of this app’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any this app entity. Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). Investment options are available through the applicable entities for each retirement product.