American Airlines Status
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problems reported in the last 24 hours
Summary of American Airlines Problems 😠👌🔥
- WiFi functionality in the air to stream doesn't work well in the app
- Upgrade list isn't well done and isn't able to be seen in real time
- Unable to check into flight or make any changes using the app the night before
- Lost 18 months son's stroller and company refused to pay for it
25 Reported Issues: 😵🆘🛟🚨📢
App does not update my miles for any flight I take. I have to request missing flight miles to get credit. It also doesn't provide any flight notifications for check in, gates,upcoming flights nothing
Unable to enter Confirmation number on the (iPhone) app. My next flight is not listed and the “Find flight” requires I enter confirmation code/number or ticket number. The app won’t let me do that.
my mobile app is not updating my outbound flight to PVR. I changed the flight over a week ago. It shows the change if I login on line via my computer but the mobile app does not reflect the change.
Will not let me get my boarding pass through the app.
Screen keep spinning
App just keeps spinning
The app is installed on my android phone but it no longer shows up. I can find it by settings> apps> american airlines and open it from there. But I cannot find the app logo.
App will not open at all - just a spinning circle. I have updated it, cleared the cache, uninstalled and reinstalled, restarted my phone many times. Please help! I am traveling today.
Why am I not able to get my flight info on your app
I downloaded the app on my iPhone. When I click on the icon to open the app, all I get is a picture of a rolling hillside with a mountain in the background and then it just closes. I want to use the app to watch flights but this is ridiculous. I have deleted the app and downloaded it again twice and shut my phone down three times. Nothing has changed.
I installed/run the AA app on my Samsung phone. I type my AA frequent flyer 7 digit number in "AA ID" and it keeps saying "Incorrect AA ID entered".. been like this for weeks. On the web, I can log in all the time using the same id login... Sucks since I'm travelling abroad and want to use the app
I can not access on the plane for entertainment. I was watching a movie on the flight and it suddenly disconnected, and I haven’t been able to connect since then (on multiple flights).
App is down in USA. Reset password, logs in fine on laptop, app in mobile continues to read "unsuccessful" 6 more tries.
I am in Thailand and trying to access the app. Initially told me 45 minutes. Since then it has gone up and down. At one point down to 25 minutes. Now it is just spinning around with a blank screen. Every once in awhile it will refresh and briefly return to the screen only then to go back to blank screen and round and round it goes.....
I can’t login to the app (iOS). I was able to login earlier but kept getting a security message so I updated the app. Now it’s telling me that the same login information is incorrect.
Can't login to AA app on Android. Browser login works on laptop
I can not upload my health document certificate.
I cannot seem to get into the App. I have changed my password and I still show error. We are traveling in late November and need to have this resolved before then.
Cannot get app to pull up my boarding pass nor get chat to open. Worthless , just like the airline itself
For many months now.. I AM able to check in for my flight - but when it goes the to boarding pass step where you check mark which passenger to get passes for.. that screen lasts a nanosecond and disappears and I am unable to check any boxes and unable to get the boarding pass. I am able to do it just fine on my husband’s phone (we both have the same iPhone model) and then send my pass from him to me.. but it is irritating and I will be traveling without him in August. I have tried deleting the app from my phone completely and re installing it, but that didn’t work.
I can't clear old ticket from changed flight to get new ticket
Can not access upcoming trips. Website freezes continually. I have been trying to verify flights and seats for over 2 weeks. How can I verify upcoming flights? Phone number?
I’d like to use the app. But when I log in, I get an unusual error message related to some Security Issue with the network. When I try to continue as guest, I get a simple Error message after entering data. Able to log into aa.com fine. There’s nothing wrong with the network
Cannot enter record locator info to search my trips
I have an iPhone. The AA app will not let me enter a record locator number. When I click in that field, the keyboard doesn’t appear, so I cannot type.
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Common American Airlines Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot American Airlines app on iOS and Android devices. Solve all American Airlines app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Airlines, developers of American Airlines.
Just pick the one you’d like and change it on the spot. - Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination. - Save your reservation: Your recently viewed reservations are automatically saved in AmericanAirlines so you can easily grab the details for your next flight in seconds. - Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. - Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa. com at no cost. No need to print, and it’s updated along the way. - Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device. - Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. All of this info, and more, is available at your fingertips. - Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time. - Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. Find the closest Admirals Club lounge or get directions to your connecting gate. - AAdvantage® account details: Review all the details of your AAdvantage account right from AmericanAirlines . AmericanAirlines displays the upgrade standby list within four hours of your scheduled departure. - Seat selection: Select or change your seat within AmericanAirlines . With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? The sky’s the limit with the American Airlines sticker pack! Not an AAdvantage member? Sign up today. - Upgrade your seat: Request and purchase upgrades with ease. They know that having the right travel tools contributes to a great experience. There’s a new group of flyers out there – The World’s Greatest Flyers. Curious about traffic to the airport? Want to see where you are on the list? Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.
