Snapchat Reviews

Snapchat Reviews

Published by on 2024-01-02

About: Snapchat is a fast and fun way to share the moment with your friends and
family SNAP • Snapchat opens right to the Camera — just tap to take a
photo, or press and hold for video. • Express yourself with Lenses, Filters,
Bitmoji and more! • Try out new Lenses daily created by the Snapchat
community! CHAT • Stay in touch with friends through live messaging, or
share your day with Group Stories.

About Snapchat

What is Snapchat? Snapchat is a social media app that allows users to share photos and videos with their friends and family. It offers a variety of features such as lenses, filters, Bitmoji, and more to express oneself. Users can also chat with friends through live messaging, video chat with up to 16 friends, and share their day with Group Stories. The app also features Stories from the Snapchat community, breaking news, and exclusive Original Shows. Users can share their location with friends or go off the grid with Ghost Mode, explore live Stories from the community nearby or across the world, and save unlimited photos and videos of all their favorite moments in Memories. Friendship Profiles allow users to see the moments they've saved together with a friend and discover new things they have in common with Charms.



- Camera for taking photos and videos

- Lenses, filters, Bitmoji, and other features for expressing oneself

- Daily new Lenses created by the Snapchat community

- Live messaging and Group Stories for staying in touch with friends

- Video chat with up to 16 friends and use Lenses and Filters while chatting

- Friendmojis, exclusive Bitmoji made just for users and a friend

- Stories from friends and the Snapchat community based on interests

- Breaking news and exclusive Original Shows

- Spotlight for showcasing the best of Snapchat

- Map for sharing location with friends or going off the grid with Ghost Mode

- Live Stories from the community nearby or across the world

- Memories for saving unlimited photos and videos of favorite moments

- Create Stories from favorite Memories to share with friends and family

- Friendship Profiles to see the moments saved together with a friend and discover new things in common with Charms.

Overall User Satisfaction Rating

Negative experience

Positive experience


~ from NLP analysis of 2,001,361 combined software reviews.

Key Benefits of Snapchat

• Love the app

• Love posting on private story

• Variety of filters

• Good lighting

• Beautiful without filters

21 Snapchat Reviews

4.6 out of 5


I have a couple suggestion but love the app

Okay so don’t get me wrong i love Snapchat i love posting on my private story and all the filters the funny ones and the ones that make you have good lighting,U are also beautiful without filters💗,but i have some ideas like you can add claw clips in the hairstyles and you can choose the color of it and maybe you can make more options for glasses like clear ones and you can color them and add some more clothes brands,And a little more hairstyles i can’t find any that really look like my hair,When i put a headband on and you save it glitchinly ⚠️this is my opinion of some more stuff I think Snapchat should put,not complaining just suggestions⚠️but ya other than that i lovee Snapchat ,thank you for reading have a good morning/afternoon/night bye💗and also i hope i spelled everything correct bye again lol💕so so so so sorry i got a little more suggestions lol,So maybe you guys can add braces and you can color the bands *i have braces* and maybe add some necklaces and you can color them gold or sliver,And when you go to the clothes that you save,Like in the closet you can select and delete the clothes that you don’t want ik i have a lot of clothes in my closet i don’t like or wear anymore and that’s it thank you for reading again im so so so so sorry for your time taking😁💞🐄🥲


deleted my account

i’ve had snap since 2015 and i had so many memories (about 2000+) and my friend had posted something on my story that obviously went against community guidelines so i had immediately deleted it. so after about half hour of my phone being off i saw that someone snapped me. i went to go open it and it had signed me out. so i thought that someone had signed into my account from somewhere else and i didn’t think much of it. i went to sign back in again to see if it’d let me sign back in and it said that my account was temporarily locked and to go to the snap website to unlock my account. i went to the website, did the recaptcha test and signed in to unlock it. i pressed “unlock account” and then it said “your account it permanently locked”. i’ve never been so disappointed that i really lost my account over something that i didn’t even post in the first place. along with that account being locked, every other snap account i had on my phone also got locked as well. i just want my memories back at least because i had all of my concert vids, all my party vids, and i basically documented my entire life on that app only to be deleted within a few minutes. please let me have my memories back at the least.

also on a side note: i think it’s absolutely STUPID that the snap team can’t do anything to unlock accounts. u guys were the ones who created Snapchat in the first place why would u have that option ?


Story interface is made worse with every update

For some reason, this app has decided to change the story interface once again, completely changing how you skip and scroll between stories. Before, you tap the right side of the screen to go forward, or swipe to the right to skip that particular story. For some reason, the most recent update made it so you still tap left and right, but now you have to swipe up and down to navigate between stories. It’s a minor change, but makes absolutely no sense and makes the UI more difficult to navigate. Like many large tech companies, this app employees hundreds and clearly has run out of changes to make so they continually “reinvent the wheel” and make the UI more confusing every update. I assume part of the story changes are to get users to scroll into discovery stories (paid stories run by companies) in order to make more ad revenue, which makes sense, but is nonetheless infuriating as discovery stories are nothing more than tabloid news. I only use Snapchat to talk with friends, and am considering moving all those chats to another platform since this app is so frustrating. If you haven’t used this app before, now is not a great time to get into it. Most social media companies have adopted aspects that used to make this app unique (stories, disappearing messages, bitmoji) and this app has done nothing since then to distinguish itself, besides becoming more annoying to use.



I was on snap and randomly it stopped working, which is per usual. I closed Snapchat and went back on, but this time my camera was black and wouldn’t turn on. I went to my normal camera app and it was the same thing. It’s been over a day now and my camera is STILL broken. I tried resetting my phone, I deleted and redownloaded Snapchat , I have tried everything. Now, this could be an issue with my iphone. HOWEVER, my friend with a Google Pixel had the SAME thing happened to him after he used snap! His camera broke and everything, which makes me think that snap is causing a glitch in my software. PLEASE do something to stop this, it’s very inconvenient and I might have to get a new phone if it doesn’t fix on it’s own.

Snap has a lot of features that are completely useless. The games? Little icons that show up on certain locations on the map? Stories you can subscribe to? Endless amounts of filters? It’s too much for one app that is already based around sending pictures. Some of the features added do not enhance the experience of snap and instead causes more technical issues since so many features are running. Important features should be a priority and if it is causing technicals issues then FIX it or get RID of it. I am FED UP with the constant amount of issues Snapchat has.


Small suggestion

I can say confidently that me and all of my friends spend just about all of our time on this app. It has brought many people I know together in ways I’ve never seen capable by another app. By far this app is my favorite and most used app. It is easy to use and has a smooth and appealing layout. I am not here to criticize, but simply to make a suggestion. I enjoy watching some of the shows on the “For you” tab. But I often find myself losing the show that I was just watching. I’ve noticed that thumbnails change after you go through the story, so that makes it hard to find what you clicked on in the first place. In particular I keep finding myself thinking “wow, I enjoyed that show, but I don’t remember what channel it was under. Though I only watched it 5 minutes ago.” Thus I would propose a sort of “history” feature for the “for you” page. (I would not like this for personal stories, only shows on the for you tab.) Possibly even just keep it in a more hidden spot because I do not need it as often as other things on this app. But a feature like this would help me find and subscribe to the shows I enjoy. Thank you for reading.


Account issues

First of all i wanna talk about snapchats customer service issue
Its ridiculous i sat here for 30 -40 min on the website trying to figure out how to fill out a request to submit a complaint and i still cant find and ontop of that i cant call you guys to figure out whats the issue

Now to talk about the actual issue
I have been locked out of my account twice now(iv read the rules bu the way) and according to the rules i havnt done anything wrong? Once in a while ill add like 5-10 people bak or on quick add? Or post a whole bunch of videos on my storys but thats fine ? But this time i was permanently locked in the middle of writing a post. I went to see the issue of why i was permanently blocked but when i clicked to unlocked it said to click “here” so i did. When i clicked it everything crashed. I did this at least 10 times and everytime it crashed either telling me my browser was acting up or my internet wasnt secure. So i went on my phone to do it another 5 times and still didnt work. Yall need to fix this along with getting a real customer service area going on.. this is a waste of time going to the website when u cant get REAL help lemme also say iv been using this app for probably 6-8 years and iv only had this problem this month. Yall also need to add a feature to change ur user so people dont have to start all over


Fix it.

Hello and I’ve been on this app for ever. But not once in my life have I seen the screen black and a little grey. I don’t know what to do and I’m not sure why this app did that. Even all my friends were confused on it to because they have NEVER seen that before. Why out of all people it happened to me? this app is my happy place and now it’s ruined you see I would delete Snapchat and redown load it but I can’t because I don’t remember my password. I could make a new password if I could ACTUALLY GET IN this app. Please fix this thank you :) also I don’t understand these bug fixes because it’s never helped my this app not once. After all these updates and bug fixes my this app as been way slower. And with the screen I updated my phone for it I restarted my phone and I’m scared to delete Snapchat with some reviews I read about us not downloading it again? Please fix this app and let us change our names and give us dark mode. And stop locking people out of accounts! That’s happened to me three times and for what? I’ve been on this app for years no one deserves that stuff because then you have to start all over again and it’s annoying it really is. Take away the new update to there is no use for it and just fix this app Jesus. I’ve waited all day and today is a new day fix it. this app was working perfectly fine until this happened


No reason

I was recently banned from this app for no reason at all. I have no clue what terms of service I violated because it will not tell me as to why I was banned. I use it to communicate with all my friends and it’s the only service that actually works in the school as far as reaching out to friends goes. I don’t even care if I can get my snap account back I just want to be able to use Snapchat . I’ve had no previous bans before this. Just straight up deleted my account and terminated me from ever making another one. All the memories I had stored up in that account just for them to be wiped away for no reason. Thanks for ruining my week. I have a suspicion that i was spam reported by a person who was constantly making new accounts to reach out to me. If so, why would I be able to be reported by an account that was only made mere seconds after it was created? Please help me resolve this issue because the moment I try to contact you I am met with a bot. I understand that it would be hard to manage an influx of messages of people like me that were banned. But it is not justifiable that I was banned after just one mere violation that I do not even know I did. Not because I didn’t read the rules, but because it was not discussed what I did to deserve a first time violation which resulted in a permanent ban from making snap accounts ever.


Memory/Image Recovery

Hello! I just wanted to say that I personally love this app. I use it more often than iMessage. Though I have to say that the fact that there isn’t a recovery option for memories really bothers me, and I’m sure I’m not the only person who has run into a problem like this on this app. I had a memory that I held dearly to me. I was editing my memory small segments at a time. When I was editing, there was a small segment of that memory that I didn’t want to keep, so I had tapped delete believing it would delete that portion only, not knowing that it was going to delete the entire snap itself. Having made it two years ago, I hadn’t realized till now that I didn’t save it to my camera roll at the time being. I was wondering if there’s any way possible to incorporate a recovery option into snap, or maybe even make it possible for us to recover our memories without saving them to our camera roll? Though if there is a way to recover memories without having saved them to my camera roll, I would really appreciate the tips and feedback. I lost all hope for saving the memory after seeing that it is stated on the this app support page that there is no way of recovering unless backed up on the camera roll.



Absolutely horrible I’ve had my snap account since what ? 2018 I’m pretty sure well anyways this new update caused a glitch and in the middle of the glitch snap just sent me an email saying my snap account had been deleted and is not recoverable so not only are all of the pictures I had on only snap chat are gone Ex: all of my dead grandparents and those pictures nobody else had and some life long friends that I only had one snap chat are gone as well and will never get them back so after over five hours of trying to get back into my snap trying to contact someone in snap chat sending emails and trying to find a help line with a human involved news flash that doesn’t exist when it comes to them so I gave up and lost all hope on my old account so I made a new one verified my phone number and email on it and started to get followers back for the next 12 hours finally got some of the people back some of my main friends and all of a sudden my account had been locked !! Without me doing anything wrong literally within the same day of me getting the new this app it got locked so then I tried to find where I can get it unlocked and turns out you can’t!! So now I don’t know what to do because this has gone on for two days now and I’m just defeated and have no clue where turn and nobody is helping me


New updates affecting accounts

I have 2 this app accounts. My personal one and one I share with someone else. So I go back and forth between them often because they’re used for different things and have different friends etc. after the newest updates about a week or 2 ago, my personal and the other accounts look like they merged. But they haven’t. It’s confusing. Now on my personal account it shows I have friends from the other accounts list but I know for a fact my personal doesn’t have those people as friends. But also when I look at their profiles it has the blue check indicated they’re added to me but on their snapscore it just says loading instead of their number score. And vise versa on the other account. So while they’re on my friends lise they aren’t actually friends with me which is confusing. Same with blocked list. People I have blocked on my account but not on the other ARE blocked on the 2nd one too and still vise versa. This is extremely frustrating because I have the accounts separate for a reason so for them to be together is irritating. The solution is deleting this app and redownloading and it’s fixed BUT the moment I sign out of one and sign in to the other again, they’re merged again. I don’t want to have to keep deleting this app every time I log out of one and go into the other


Snapchat Needs improvement

I was really impressed with this app back in the day, in that it enabled photo messaging and added filters to help with those of us who may have a bad skin day, keep our blemishes hidden by a smoother so when we send our friends a snap it doesn’t show our embarrassing acne spot to our possible crush, etc. The new updates to this app are disastrous. First; I can not clear an entire conversation column and have to go one by one through the messages to clear them. Also you can’t look up your friends; how is anyone supposed to organize their friends list if we can’t even see who’s our friend without searching them? If you have 20 or so friends you are basically spending 2 minutes of your time trying to clear your snap window. Second; the stories; filled with biased propaganda and absolute garbage. I enjoy subscribing to some of the channels but the fact that most of these channels feature some of the most controversial topics and are completely one sided is unfortunate. I would like to see more middle liner content, and keep politics out of the playground unless your going to equalize and allow those who may not swing to the left side of the scale, be able to enjoy the features as well. Please read and consider this app



i’ve had Snapchat for the LONGEST time! but recently i have been having a HUGE problem. about 4-5 days ago my this app would not let me save any pictures because “i didn’t have enough storage”. i checked my storage and i definitely had enough. every time i tried to watch a story it would glitch to another one and wouldn’t even let me watch that one. everything took forever to send and my notifications for me receiving something came in later than they were supposed to ! so i tried to update it , that didn’t work. then i tried to log out so i could log back in to see if that would fix it. now it won’t even let me back in. it shows me in the camera but then it throws me out. some people i know have been dealing with this same problem as well. i’ve had someone else logging into my snap so they could send my streaks. i log into it every now and then off of someone else’s phone so that i can see what’s going on and watch people’s stories. i can’t delete apps on my phone because of a password my dad set and then forgot so there’s no way i can uninstall and then reinstall Snapchat . this app i love you but fix yourself!!! please do it soon , all of my pictures and memories are on there , and that’s the only way i really talk to my friends.


Snapchat is awesome but I need help!

Hey this app Team! I hope all of you guys are working safe during these times of the global pandemic going on, but I have an inquiry. I see that recently you guys released a new update about 2 days ago and today this morning this app updated to the newest version. For some odd reason my photos aren’t going through at all and no stories are loading up. I tried closing Snapchat out wait a few minutes and reopen it and resend my snap, but it still wouldn’t go through. I decided to just log out and log back in to see if that’ll help, but to my surprise it didn’t let me log back in and told me I had a connection problem. My WiFi is working perfectly for my other applications and social media platforms at this time, but some reason this app isn’t liking my WiFi so I switch over to my Data network and still I’m getting the connection timed out message, telling me that I have a connection problem. Please help as soon as you guys can to resolve this issue! I thank you guys in advance and don’t work to hard during these times! God bless. -Mark L. Garcia


Snap get fixed!

I love this app so much I have everything on there and go on Snapchat 24/7. But this has happened to me twice now. I logged out of my account to go to my other one when I couldn’t get into my other one. I just decided to go back into my main account cause my other one wasn’t working and then it said “try logging in another way” or something like that so I did I tried about a million times and still couldn’t get in I deleted Snapchat more then 10 times I turned off my phone 4 times I searched it up I reset my password and I still can’t get into any account on my phone this is the second time this has happen I keep panicking cause I get so much text messages from people on there and I just need to get back into my account this app needs to fix this asap.

Also another thing is it said “can’t find the matching credentials” but I have the passwords saved and it says that to every account I try to log into now my cell signal is at 1/2 blocks and I got it to 3 and still couldn’t get in so it’s just this app the only way I can talk to people now it by iMessage but still I need to get back in, this app FIX this.


Locking accounts

Why do we get our accounts locked ? idk but i find that very stupid. How come there’s guys and girls out there sending naked pictures to children and they don’t get locked out ? For example. my account was temporarily locked and it was because i was adding too many people without my email setup and all i had to do was delete Snapchat and reinstall it and unlock my account. Well after i set everything up i was in a group chat and had added some of the people for friends. When i got home i tried to login and it said my account was locked, keep in mind i didn’t do anything. My email and phone number was setup and everything. So when i went to the website to unlock it, it said my account was permanently locked. What did i do ? I don’t have Yolo or Lmk etc. I’ve been trying to get back in and it’s not working. I’ve had this account for 4 years and i have memories, streaks, friends, stories.. my whole life. Knowing i can’t get back in really makes me mad. What also makes me mad is that when i email Team this app, they don’t help at all. This was jus my concern and advice and frustration. Thank you for reading this :)


Please send help 😡 They will not contact me!

If I could give less than 1 I would 😂 I used to LOVE being able to use this app for my promotions, to take funny videos of my kids etc, they loved it! But I am very very disappointed with this app at the moment!! A few weeks ago my account was terminated out of the blue at 11 one night. (Shortly after having exchanged words with a neighbor who I suspect reported me even though what was said was said elsewhere and what was said by me was not rude in no way, shape, or form.)
I’ve sent an email but got an instant response saying my account was terminated and once an account is terminated they can’t help. There is no phone number, no email whatsoever to get in touch with their support center. I had went without this app for years up until a few months ago when I decided to make a new one to promote my business and to see videos and pictures of my 10 month old when he’s visiting family members. I am very very furious I have not been able to get this resolved. I’ve reached out to their Facebook support page and got nowhere there as well.
If I make a new account it automatically locks..I’m very disappointed with the customer service this app offers.
If someone sees this and will help me fix whatever issues are going on with my account, yeah I would highly appreciate that!!!!



Let’s start with it logging me out. Sometimes I will go away for maybe less than 30 minutes and come back and I’m logged out, or it might even say your account has been locked, I’ve had to unlock my account maybe 6 times already, and I had only made it in July, (well a new account since my other one was permanently locked). The chatting is another thing, sometimes it will take up to 5 minutes for my snaps or chats to send, also when I save them it doesn’t say I did it just keeps on saying save to chat. I wish that they would load immediately and the chats would automatically save. I also would like if we could pin more than 3 people!. this app Score, I don’t like how I send snaps and my score doesn’t go up right away, I have to exit Snapchat and open it again for my snap score to be accurate, it’s aggravating. Everything else I am in love with, the dark screen, the astrological profiles, the bitmojis, the stories, the settings, everything else doesn’t bother me it’s just those things that do bother me and it bothers others too, it would be nice of you this app to fix some of these things, not just to make Snapchat better but to make the people happier who use it.


Just an opinion

I’m bored right now but I really think Snapchat is a problem for everyone in my opinion, so I’m going to talk about it. this app is nothing special people, it’s just an app causes addictions to people being on their phones more. Not saying Snapchat is bad but it’s also not the best. Everyday I’m in class and I see about almost everyone on there phone because of it, for what? All people think about nowadays are followers, looking cool for their crush who they don’t even talk to, and getting on there phone. It blows my mind how people can’t be on their phones for at least 5 minutes. Not saying this generation is terrible but this generation, has been the worst. People are so selfish rude etc and technology has glued everyone on it. I had this app because I thought it was for the “cool” people, instead I got on it every single day and got my family glued to Snapchat . We all got rid of it because of it we were in our phones all the time, that is not good. Technology is controlling our lives, if you understand everything I’m talking about then you know how crazy and sad that is. I’m sorry to all the girls out there who think they’re popular and pretty because of it but don’t try and look good for your crush or anything like that and don’t be fake, just be who you are. That’s kinda rare in this world right now.



Don’t mind that this app is an okay app but what’s going on!?!?!?! It’s shutting down Snapchat isn’t installing and honestly Snapchat is going all funky and weird??? What’s wrong It’s not only me because it’s been happening to my friends too and everyone of my friends app just shut down and when we uninstalled and tried to reinstall it won’t work honestly this is bad because this is how I talk to my friends everyday and I have a lot of people added in there that I don’t have there numbers nor any other social app. Snapchats one of the my number one source but recently it’s been really bad. I don’t want to assume it’s everyone app that shut down but me and my friends app shut down completely and we’re trying to re install but it won’t and when I tried to open it before I deleted Snapchat it didn’t let me in is kept crashing. Is this happening to anyone else or just me and my friends am honestly worried it might have gotten hacked but that would be impossible since I have never given my account to anybody. I hope this is just a glitch or this app crashing. But i really am hoping this app is just updating. Can someone help if this is just a me problem and has happened to you before???


A New Update that Caused a Virus on my Phone

As of August 20,2019 this app had a another update and I thought maybe it would make a few improvements. Turns out I was wrong because that day on Wednesday morning I woke up and opened up my this app to church my 66 total streaks that I had. When I got on Snap I had saw 2 of my streaks were dead than snap crashed. I opened snap up repeatedly but it kept crashing. So than I restarted Snapchat , my phone, and deleted unnecessary apps from my phone but nothing had changed anytime I opened my phone. I even took the liberty to delete Snapchat and re-download it but the result was the same when I logged in to Snapchat it kept crashing. I went to my phone provider Network store to see if I was doing something wrong preventing me to get on snap but the store associate told me Snapchat may have put a virus or a bug on my phone 😡. I have used SC for 3 years and this situation has never occurred on my phone but now it has came to a point that this app gives horrible updates. All of the old features was decent and it was fun but it will be great if they keep some of the new features that they added a while back and bring back the old features which would make this app way better but I guess. The only thing that I know is I can not open this app without it crashing over and over ever since the last update. No other apps on my phone acts like this besides this app 🤷🏽‍♂️


Needs a Bug Fix!

So, I love this app. It’s my most used app and it’s my first way of trying to get ahold of someone. There have been some issues though. Most of the time, it will show me snaps and chats and videos that I’ve already opened multiple times. It’ll say “Tap to Load” the second or third time around, and once I tap it the snap, video, or chat goes away. It’s super annoying. Also, I have to wait on everything to load. I don’t know if this is an issue with my phone or what, but I don’t know how to fix it. It’s not that my wifi connection isn’t strong, because my friend can just swipe right over to her messages, but I can’t. I have to wait for my Bitmoji or my Story loads and pops up in its spot. If I don’t wait, then all of my old messages and stuff come back. They still do it even if I’ve already replied to them once. Another issue I just encountered was it not showing up. I received a text last night, but I didn’t open it. When I woke up this morning, I go to check it, and there’s no message there. There isn’t even the saved chats. It does that sometimes too, it deletes our saved chats. Anyway, when I go to the person who texted me, it just says “Received 7 hours ago” even though I never opened the message. I tried to contact this app Help on Snapchat , but the profile was nowhere to be found. So, I deleted Snapchat and I’m re-installing it now. Thank you for reading!


Keeps logging me out

I have had this app since 2015 and it was working fine. However, October 6, 2019 I’ve been having some problems. When I opened Snapchat on this day, I was logged out. At first I thought some one was trying to get into my account, so I logged in again and it immediately logged me back out. When I tried to log in for the third time, it said my account was temporarily locked. I reached out to snap support for help and I followed the steps to get my account unlocked. I followed the steps and when I logged in again, the same thing happened. It logs me out everytime I log in. However, I logged into my this app on another device and it worked perfectly fine. I thought it was my device and I reached out to apple. They said that since my phone is up to date and we followed all the restarting steps, it may be a problem with Snapchat . Everytime I reach out to this app they say the same thing. That my account is locked, but it ISNT. It just doesn’t work on my device for some reason. I have an IPhone X, mind you it used to work perfectly fine. I think there’s a bug or virus in Snapchat and it needs to be fixed immediately. I haven’t been able to use this app on my own device in almost a month. Snap support is no help at all, they need real people to talk to instead of automatic replies for other problems that cannot be found on the website


Just a few bugs

I love this app it’s pretty much the only app I use and I use it all the time everyday but since the update there has been a few bugs
1. It’s like not counting that I watched stories? Like I watch them but instead of going to the back of the line saying that I watched them and then just kinda disappearing when I text them cause I’ve already watched their story it doesn’t do that and like thinks I’ve watched the story already so like she I got to the story page the same people at in the front of the line and I keep thinking they posted something new but they didn’t it’s just their entire story again and this app like doesn’t think I’ve watched it already and it won’t go away
2. When you text people in the chat it like glitches kind of and the keyboard like cover almost the whole screen so you can’t see what they said and you also can’t see what you’re typing like the keyboard just pops up larger and covers the whole thing and you have to swipe in and out of the chat multiple times go get the keyboard to be normal. Those are the only things I really notice right now that are kind of bugging me and a little annoying but otherwise I love this app keep up the good work!!


if it could just load faster than everything would be fine

OK I love this app so much are use it every single day I use it for everything to text my friends call my friends post on my story let people know what I’m doing and I love it so much but, if it were just faster!!!Lately it has been lagging and axing me out of the tab and doing really crazy stuff lately at this point it’s getting very annoying and I wish you would just stop the most recent iOS update on this app was just three days ago this is becoming absolutely absurd if they’re having updates within three days and it still continuing to be bad and having really bad bugs and saying that they’re fixing them is not correct, they actually need to fix the bugs and fix the lagging and fix all the terrible loading and axing out of the tabs and all the really crappy things and this app will be perfect this is just my opinion but many other people are experiencing this to it has just been recently so it’s good that hasn’t been really really bad but lately it has been very bad many people running or changing the same thing so I know it’s not just me on my phone so let me know if you’re exchanging the same thing to!


could be better

I recently got this app and love it, most people my age use it and is the best way to connect. lately I have been experiencing many problems though. When I open snap map only my bitmoji pops up and no other users when previously there were about 10 others on the map, I know they did not all turn location services off and my connection was fine because I could easy access other apps. This has happened a few times and it’s very annoying. Another thing is discover, a lot of the story’s are random and many don’t work. For example I will press a story from there title but when it opens has nothing to do with the title, and shows a bunch of ads, quizzes, or moves on to the next story. Another problem are the stories from my friends. When I watch the whole thing instead of disappearing it stays there and has the play button which makes me think they added to it but when I open it everything’s the same. I read a few other reviews that had these problems too. Speed is also a problem I go on this app and have to wait for about 30 secs for my messages and stories to pop up when they should come automatically, there is literally no excuse for this app to be this slow when OPENING Snapchat .


My love/hate Relationship With Snap

I have been using this app since 2013. In the past six years I have seen such an development in quality, options, and overall popularity. Snapchat is like a lion and every phone Snapchat touches, is it’s kingdom. I enjoy this app. I enjoy the streaks. I really enjoy the meme accounts I’m subscribed to! But there’s one thing that I just can’t get behind. The Discover Page. I’ll be straight up honest with you, it is the one thing that makes takes that fifth star away. Ya’ll just came out with a new update. I was excited to hear that you could change the settings with the Discover Page. I went to these setting (to turn off the page) to DISCOVER (haha ha, dad joke) that there’s still no way at ALL that I can turn it off. Look, and I’ll put it bluntly, I love your app except for that one thing. I think you should be able to have the option to turn it off. I simply just don’t care about it and would rather not see it. Now I might just be the only one on this planet that doesn’t like it, or there are tons of other people that don’t enjoy it either. Anyways, I’m sorry for the rant, I just really wanna see that change is all. Have a good one!



I’ve been using this app for about three years now. Been good to me so far until now.
After the new update I went to go through my memories and noticed a change. The organization of the snaps taken during certain months is nice HOWEVER, it is very irritating that I am not able to seamlessly swipe through my memories like I used to. Instead, you can only easily go through snaps of a specific MONTH. Don’t like that. Because now I have to swipe out of the photos/videos and scroll for however amount of time to find the next month of snaps. This wouldn’t be much of a problem if I wasn’t paged to the bottom of the set but rather how it used to be— exit from a snap and you page to the screen where you can view said snap and the others around it. (Don’t know how best to explain that, I apologize if it seems too confusing.)
Secondly, majority of my 2017 snaps are MISSING. I keep scrolling down everyday hoping that maybe they’ll pop up but I end up with nothing. It ends with one snap from October 2017 of a friend and I. And the oddest part? My daily memories show the missing snaps but they are NEVER in my gallery! And I know for a fact that the final photo of my friend and I in my memories gallery IS NOT the actual final photo because the final photo is really from around August-September 2017.



When I first got this app it was great, worked very well and they’re wasn’t anything I didn’t like about it. I did notice though, that I couldn’t send videos. I would have to save them and then send the video to the person/people through the chats. Even then they still didn’t send. And recently, I lost all of my saved memories - I did follow the steps you left in the help section about lost memories and I got them back for a little while, but they’re gone again and those steps no longer work.
Also, every time I go to open this app, it shuts me out of it. I found that I have to shut down my phone for a few minutes, and delete an app on my phone to stay in the this app for a little bit. I’m sorry if this sounds like I’m complaining, or unhappy with your app, I really do love it, but I would appreciate it if you might try to fix these issues. I’m not the only one with this problem, some of my friends have this problem too with their this app just shutting them out of Snapchat and not letting them reopen it, and we would really appreciate it if that was checked out. Thank you so much!



So I was on my this app and all of a sudden it just stopped working. I completely shut my phone off and I re-opened Snapchat back up to see it still wasn’t working. So I thought the best way was to delete Snapchat the download it again. So I did that, but then it wasn’t letting me log into my account? It kept saying “check your internet” and everything was just slow. When I finally got back into my account after like 5 minutes.. it showed I didn’t have any friends or anything, no pictures, no nothing, and then it finally loaded again after like 5 minutes. I can’t post stuff in my story without seeing the “failed to post” thing. My snaps were disappearing too, and they were my friends snaps not showing up. I finally got Snapchat to work but not as well because it still is doing the same thing other than me being able to see my friends snaps. I hope you fix it soon because I’m really not enjoying how it is right now because it’s not working for anyone and my internet is perfectly fine. So that’s why I’m asking you again to just fix the problem. Please and thank you!


False reports

Hey, my name is Gift and I just want to say how much I enjoy Snapchat , but there is something wrong with it. Well you see I’m getting false reports (I’m a meme page on this app) but I don’t break any of the this app rules. I just want all the false reports to go away bc I’m getting upset even if I don’t post anything I still get reported. So far Snapchat is good but I just don’t want to get reported for nothing and this happened to me twice in a row in two days too. Is there a way that you could make a system that it tells you who’s reporting you so you could block them because I know that some people do it for fun, to see people who tried their best to make someone laugh get reported. I’m so traumatized that I’m afraid everytime I get on snap I get scared I got reported again. I just want to have fun snapping and make people laugh but I can’t because I would get reported for no reason. I’ve never posted an offensive meme if I find it offensive I don’t post it. Thank you for your time I just want know if you could solve this and or make a system that could tell you who reported you so you could block them. I’ve had this account since 6th grade so it would affect me if I lose it. Once again thank you for your time.




I’ve been using this app for several years. I’ve enjoyed it a lot, never encountering an issue. Then suddenly, things began to change over the past few weeks.
One night, I noticed that all of my Streaks had the time capsule next to them, indicating that they were about to end. So, I sent out Streaks to everyone, thus causing the time capsule to disappear and an extra day to be added to each Streak. When I woke up the next morning, approximately 9 hours later, all of my Streaks remained in tact except for one; my longest streak, spanning over 800 days plus.
This is despite the fact that I sent out Streaks to everyone the night before, and all of the time capsules disappeared. Yet, just 1 Streak ended. The next day, both my friend (who I had the terminated streak with) and I filed reports through Snapchat about the malfunction, but we’re left without a response.
Since that day, I’ve encountered other issues such as Snapchat crashing, Streaks failing to send despite having WiFi, and messages failing to send. I’m very disappointed in the malfunctioning of what was seemingly a reliable app for years, and the lack of customer service dealt to acknowledge my filed report. It would be upsetting if this went unnoticed, and a reliable user of an app was left dissatisfied.


Great app but needs improvement

Ok so I have been using this app for a while now. It’s a great app I use it to keep in touch with my friends and post random stuff. But lately, snapchats been bugging out. So here’s my problem:
I viewed my friends story nothing unusual, then it slid to the next persons story and so on and so fourth. Then a couple hours later I go back to this app and it says I haven’t viewed their story yet. I was a little confused but viewed there story again anyway. I could see that they posted something new because I saw it on the little circle thing next to their name😂. But when I viewed the story I saw the exact same story I already viewed. This happened with four different people. I thought it was my phone even though it’s brand new. So I deleted this app, logged back in, and the same thing happened. I did that numerous times before I just gave up and decided to write a review. (also another issue was I viewed one persons story then the next then the next but after that one as I was tapping for the next persons story it kept showing me that same persons story when there were still more to view?)
I really hope you take the time to read my review and fix this little issue.😊

MelanySinayEstrda   1 year ago

hola me gusta mucho

Is Snapchat Safe?

Yes. Snapchat is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,001,361 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Snapchat Is 23.9/100.

Is Snapchat Legit?

Yes. Snapchat is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,001,361 Snapchat User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Snapchat Is 40.2/100..

Is Snapchat not working?

Snapchat works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

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