Contact Duo Mobile

Contact Duo Mobile

Published by on 2022-09-12

Duo Mobile works with Duo Security's two-factor authentication service to make
logins more secure. The application generates passcodes for login and can
receive push notifications for easy, one-tap authentication on your iPhone,
iPad, or...

How to Contact Duo Mobile

Duo Mobile Contact Information

Listed below are our top recommendations on how to get in contact with Duo Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Duo Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Duo Security

100% Contact Match

Developer: Duo Security LLC

E-Mail: [email protected]

Website: Visit Duo Website

More Matches

Get Pricing Info for Duo Security
Contact Duo Security! Or Contact Support
Need help using Duo Security? Try their Help Center now!
Duo Security in the News!

Social Support and Contacts

Duo Security on Facebook!
Duo Security on Twitter!
Duo Security on LinkedIn!

Privacy & Terms:

Common Duo Mobile Issues

  • By Lphilliieswc08

    Endless Cycle of frustration

    The this app Mobile app is realistically one of the largest stressors I have experienced in my life. Upon getting a new phone I was unable to access any of my school work/grades/tax information for months. If you need to get a new device it requires that you verify the new device with your old device, but for many people when a new device is purchased they no longer have access to their old device. Their “help” support staff is among one of the worst of its kind (which is saying something). It took me approximately 6 hours to recover my accounts. Moving on to normally logging in the process is arduous and frankly broken. I have no way to remove my old phone number as the primary verification. There is a “click to accept” box to remain logged in for 24 hours on the login page, although you must be verified to click the box, and upon verification you are immediately redirected away from the page. The system is inherently broken. Yes calling may be faster than scrolling through all your texts looking for old verification codes, but I should NOT have to receive a phone call or spend minutes searching my texts simply to do economics homework. If you are an administrator considering using this app, please find some other service. Using this app mobile will cause your employees/students immense stress and disdain against your organization.

  • By QueenBee2121212121

    Got a new phone, now I can't log onto my university account

    This is the worst app I've ever used. Absolutely unnecessary and difficult. I've put up with it until now, but I can no longer sit silent. I recently got a new phone and in oder to reconnect this app to my university I need to log into my university account. But in order to log into my university account I need to verify it through this app. So obviously through this very dumb circle I can no longer log into my university account on my phone. this app does offer verification though my old phone, but guess what? I no longer have that phone so it is absolutely impossible for me to verify my account through my old phone. I sincerely hope my university stops using this app as this is the worst experience I've ever had. All I want to do is be able to check my grades on my phone and I'll never be able to do that. And soon my 120 day access will run out on my labtop and I will no longer be able to access my school account which contains my grades, classroom, assignments, and more as I cannot verify my university account through this app. Making it virtually impossible to have access to my school account all because I got a new phone. This is the WORST app and experience I've ever had.

  • By Rose Mulet's Biggest Fan

    My school forced me to use this

    No one cares about me enough to try to hack me. The much bigger risk is that I forget my password and lose access to my accounts! This is happened to me many times because of these stupid mandatory changes and is WAY WORSE HARMFUL than the risk of actually being hacked. These “security features” make simple services a PAIN. And they commonly LOCK YOU OUT OF YOUR OWN ACCOUNT. I changed my phone number recently, and this has caused me to get LOCKED OUT of many basic services that require these stupid “two factor authentication” YEARS worth of information GONE because of “Security” What a joke! Also, why should I trust YOU with m my information? Because I DON’T, and I should have the right to NOT give it to you! Many services now make me change my password and use special characters which means I’m much more likely to forget it, losing all of my information! Stop forcing people to use these. They don’t make you safer, they just make your life more annoying and more likely to lose your information due to you forgetting your needlessly complicated password. Listen to the people. I wish I could give you and companies like you 0 stars but I can’t

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Reported Issues: 3 Comments

By Benjamín Lobo
Aug 05 2022

tenía mi cuenta de instagram con duo mobile, pero cambié mi celular y perdi el código y ahora no puedo abrir instagram

By Frida Kristine Simonsen
Dec 05 2021

I lost my phone and my screenshot of my password to my work instagram and my Duo codes. Now i cant accsess my instagram and im losing clients. Its also impoasible to reach out to this app. WHAT DO I DO?!?!

By umaima
Aug 26 2021

i lost my phone and had my snapchat and instagram accounts on duo mobile please help me i have no way to open it i have alot of pictures of my lost ones

Have a Problem with Duo Mobile? Report Issue

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Why should I report an Issue with Duo Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Duo Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Duo Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Duo Mobile.

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