MyChart Status

just a light blue blank screen as I look for URMC Rochester NY

Unable to open "messages" in MyChart.

My name is Barry Phillips DOB:10/19/1951. I had an EKG on 4/6/24 but can’t find the results anywhere on My Chart. even under Test Results. Can you assist me find my EKG results on My Chart?

Won't send my messages

My option to message my doctor is no longer available. When I tap “send message” I see 2 companies: 1) PeaceHealth (which is my PCP), and 2) OptumCare West. If I tap OptumCare West, I have 2 options 1)ask a question, or 2) ask a customer service question. I used to have those same options with PeaceHealth. Now there is no option for asking my provider a question. Instead, the only option is “schedule an appointment.” Is there a way you can add back in a way to message my PeaceHealth providers? This is something that’s pretty vital to my care. Thank you. Janet Monsen-Daniels

How do I delete old insurance from coverage details

unable to view test results or request prescription refills

I can log in with no trouble. However, then I can not review labs, or send messages to my providers.

I can log in but once logged in my chart will not respond. I was trying to access test results and it will not respond to any inquiries.

Trying to link two accounts and when I am asked to "log in" to the second account I enter the proper credentials but get an error message and fail to link the two accounts. The original account is in MyChartPlus (Hartford Healthcare under the user name "MJMcLane" Trying to like the information there to Buffalo Medical Group under the user name "M.mclane". My credentials let me log into EITHER site individually so I know they are good. When I try to LINK the Hartford page to the Buffalo page an error prohibits it.

Health Summary entered into MyChart online is not appearing in the app

I have tried since yesterday to get into my MyChart account. Instead of it sending me a code to get in, it's saying about me needing to try again later???? What is with that?

- Display of upcoming appointments are a bit confusing (at first glance) because of 2 sets of "divider" lines and symbols. - When multiple upcoming appts. are displayed it momentarily looks like appt information belongs to one of the other providers. Kindly view issue to see what I mean... I suggest a fix by eliminating one set of the 2 different types of divider lines per provider information

I have been getting numerous messages recently telling me to check in for appointments I do not have and to review information that I do not have since I have not had recent appointments or labs. I assume these are for someone else though I am the only person connected to my email. Someone allowed permission for me to see her results and but I don’t know why this would be giving me notifications.

Constantly receiving an error has occurred on the server when I try to access my medication and messages.

mychart messaging isnt working on my laptop, leading me to a 500 server error and I have to try to enter it twice through the app in order to get through, shows me another error first time.

MyChart sign-in page will not load on all three of my devices (iPad, iPhone and iMac). Another institution's MyChart will load on same computer. No problem with any other websites. Deleted MyChart app from phone and downloaded another MyChart App from the App Store and still the same problem exists.

I keep getting "error, try later" message when I click on messages

I have tried numerous times since 1045 am to log into my chart for Allegheny Hospital I am using iPhone have rebooted turned off my phone Not receiving code to complete verification process!!!

HealthPartners Regions Hospital does not show up in the selection menu. How to fix?

Tried to send a message. Typed in text but when I tried to send it, nothing happened. Tried three times, same result. This happened on 6 and 7 July. My message was stored as a "Draft", three times.

Can't retrieve my messages or medication

I get emails saying I have new messages and test results. Go to the tabs and these are not there

Several problems: I keep getting emails and texts that I have a new message in my chart, only to discover that it's the message I wrote and supposedly SENT! I don't know if my messages are going through, I am not getting appropriate responses.

Several problems: I keep getting emails and texts that I have a new message in my chart, only to discover that it's the message I wrote and supposedly SENT! I don't know if my messages are going through, I am not getting appropriate responses.

I received an email that I had an appt. on5/22/23. No doctor, time or address was given. I have no such appointment. It is impossible to get a hold of you. You are a very unfriendly group

Nothing loads

Face ID not working. Worked previously

Hi Allegheny General Hospital is going to two step verification trying to get ahead before 4/12/23 when it starts. I updated info . It keeps telling me invalid phone number. Recently We removed land line only cell to reach us. Not technical person here .Please advise thank you for your help. Thanks

I Can Log onto my account, but I can not view, Upcoming & past Appointments, inbox& sent messages, Test results and Medications. I can not open any of them?.