Amazon Prime Video app not working? crashes or has problems?

Amazon Prime Video Status


I have a problem with Amazon Prime Video

Are you having issues? Select the issue you are having below and provide feedback to Amazon Prime Video.



⚠️ Most reported problems ⚠️
Not working
63.6%

Something else
36.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Amazon Prime Video Problems 🔥

- Skips to the next episode when paused with around 5 minutes left

- Forward and rewind functions are slow

- Doesn't always go to where you last left off

- Audio and video not syncing

- Audio going out completely in parts of the show

- No option to cast to the television with any device other than Apple TV

- Apple TV app is buggy

- AirPlay restricted for some content

- Deceiving - additional purchases required to watch popular movies and tv shows

📋 4 Reported Issues:

S
S Patrick 2022-09-18

My prime video programs will not play. Just continuous spooling.

J
Julie Taylor 2022-07-06

Just received a letter from prime video. I have been paying for both Amazon Prime and Prime video for at least the past 3 years. I am requesting a credit for all past Prime Video charges (@ $5.99/mo). Thank you so much!! Sincerely, Julie Taylor

C
Christopher J. Kidd 2022-06-28

I was watching a series on allblk and when I went to watch the next episode, it would not let me saying sorry, unable to play this video, too many people are using this account. How is this possible when I'm the only one with access to my account which is on 2 tv's in my home. I'm trying to find out how to correct this and why am I being charged a fee to find out about my account?

K
Karl Nelson 2022-04-21

Whatever movie I try to see I get this "Something went wrong Please try again later. For more help, go to amaxon.com/videohelp. That is a dead end. What can I do to be able to use Prime Video?

Showing 1-4 of 4 reported issues:

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