Smorder app not working? crashes or has problems?

Smorder Status

Last Updated on 2023-04-01 by Lints GmbH

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Common Smorder Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smorder app on iOS and Android devices. Solve all Smorder app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smorder iPhone Issues and Solutions

Smorder iOS app crashes, not working, errors
Smorder iOS app network issues
Smorder on iOS has black/white screen

Smorder Android App Issues and Solutions

Smorder has errors/crashing/not working
Smorder server network connectivity issues
Smorder has black screen

Smorder iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smorder app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smorder app crashes or not working on Iphone (iOS):

Close and restart the Smorder app on iPhone
Update Smorder app to the Latest Version for iOS
Uninstall and reinstall Smorder iPhone app
Update your iPhone to the latest iOS version

Fix Smorder on iPhone unable to connect to server/internet connection issues::

To resolve Smorder network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smorder black/white screen (blank screen) on iPhone:

Follow the Smorder iOS app troubleshooting guide Here →

Smorder Android App Issues and Solutions

Fix Smorder not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smorder app issues:

Force Stop the Smorder App
1. On android, goto "Settings" » click Smorder app. » click "Force Stop".

Update Smorder to the latest version on PlayStore

Clear Smorder App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smorder app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smorder.

Fix Smorder unable to contact server/ Smorder internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smorder » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smorder » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smorder on android.

Solve Smorder black/white screens issue on Android:

Follow the Smorder android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lints GmbH, developers of Smorder.