Contact Google Slides Support

by Krishthkr

This past year tons of students have been introduced to online school due to COVID-19. And if you are like me and you couldn’t afford a laptop but you happened to have an iPad, you just used that. At the start of quarantine I bought an attachable keyboard and I have done all of my work on it ever since. I have downloaded all of the replacement apps that I need for school on my iPad including Google Slides. This app is great and I love the way that it has been presented and the way that it works but there are too many things wrong with it. Sometimes it just freezes and I have to reset my whole iPad and other times I am not able to do simple actions such as copy and paste and save my work. This app needs to be worked on because it is absolutely horrible right now. I am coming to the end of my school year and I wish I had written a review earlier but I really hope that you guys and your developers give this app an update to fix everything that is wrong with this app. Thanks.

by Sswiller

I had an extremely unnerving experience just now. I was experimenting with the app to create a slide with photos on my iPhone. First time so I didn’t really know what I was doing but I changed the background with a photo on my camera roll. Then, I deleted the photo, and that’s where it got weird. Instead of changing the photo background back into a white background, it replaced the background with the next photo in my camera roll. I deleted the slide and started again. This time I added a photo to the slide instead of changing the background. Out of nowhere it starts inserting pictures from my camera roll one after one rapid-fire. I shut down the app and removed it, but it looked as though 20-30 photos were inserted in the slide. When I checked the slide in Google drive, there was no photo there. I’ve never seen an app do that. And normally they would crash on there own, but it showed no signs of instability .

by Doubletap2008

Like many students, I am required to use Google Slides for presentations. The website was working poorly; every time I opened it instead of bringing me to the home screen and allowing me to select any presentation I wanted, it brought me to a new "untitled presentation" with no way to access my old ones. Hoping it would work better, I downloaded the app. While it does allow me to access all of my presentations, it is glitchy and difficult to use. I have to click on a text box 2, 3, 4 times to get it to open. At this point, I'm almost completely convinced that there is a specific pattern of tapping required to edit text boxes. And forget replacing backgrounds or adding images- you can press that little "add" button no matter how much you want, it won't work. If I am the only one encountering these problems, perhaps it is my device (which is not very old or glitchy generally.) Still, other reviews seem to indicate frustration as far as the backgrounds go, and yet the developers of the app seem to ignore them. I gave it two stars because it used to work much better. What happened?