Are you having issues? Select the issue you are having below and provide feedback to AT&T ActiveArmor℠.
- VPN not working after iOS 13 upgrade
- Name of network to which user is connected no longer shows
- Blocks everyone in contact list
- Causes missed calls even after being deleted
My Security Suite will not stay activated. I have had to activate AT&T Activate Armor Security Suite multiple times and this is just the past 15 minutes…not to mention other times. Why am I having this issue?
I'm trying to unactivate my subscription? How can I tell if it's actually unactivated? Please assist me. I thought it was deactivated and when I clicked on the app it's trying to connect again, but it just hangs there forever. Trying for 2 days now.
Reverse phone number lookup ... Doesn't seem to work. I have the advance version and when I put number in I get no information
Hi I am trying to install Active Armor, but only the "Setting up" message appears for over 5 minutes. Please help me.
Important number is blocked and can't be unblocked. Get an error message when I try to block/unblocked any number.
It’s been saying that my account is setting up and it’s been buffering more than 2 minutes. I keep rebooting the app and it keeps saying the same thing. I finally just gave up and deleted the app
When you try an block a number it says we have an error try back soon needs to go back to the regular call protect
Saya I have 1 unsafe app but I can't find out which app is the unsafe one.
Active Armor app won’t load
Active Armor gets to its first screen on iOS and just hangs - I cannot use the app at all. Michael Zyda, 1-310-463-5774
PUT APP ON IPHONE, WILL NOT LOAD UP A SERVICE NOW WHAT? DELETE IT AND PRAY?
Crash report come in states that a bump in the road was hit request cannot be completed
On initial use.. Verifying... ...hang tight We hit a bump in the road and couldn't complete your request. Try again soon. OK
Complete guide to troubleshoot AT&T ActiveArmor℠ app on iOS and Android devices. Solve all AT&T ActiveArmor℠ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AT&T Services, Inc., developers of AT&T ActiveArmor℠.
Download to activate the free app and services for an extra layer of protection that helps you easily secure your data, manage nuisance calls, and more. • 24/7 Automatic Fraud Call Blocking: Detects and blocks calls from likely fraudsters before they reach you. • Spam Call Blocking: Blocks or sends calls to voicemail if identified as a Spam Risk. • Nuisance Call Alerts: Labels potential nuisance calls from telemarketers, surveys, and more. • Nuisance Call Controls: Choose call categories to accept, block, or send to voicemail. • Unknown Calls to Voicemail: Automatically sends callers to voicemail if they're not in your address book and blocks other numbers in your personal block list. • Personal Block List: Add individual unwanted callers to your own block list. • System Update: Keep up to date with operating system changes with reminders. • Passcode Check: Ensure you have a passcode to help keep your device and data secure. • Breach Reports: Get alerts about company data breaches, along with helpful tips. Non-AT&T Customers: The following features are only available to AT&T customers: Auto-Fraud Call Blocking, Spam Risk Labeling & Blocking, Nuisance Call Alerts, Nuisance Call Controls, Unknown Calls to Voicemail, Personal Block List, Caller ID. AT&T ActiveArmor Advanced Mobile Security (In-app $3. 99/mo. • Public Wi-Fi Protection: Get your own private connection (VPN) – to protect your data on public Wi-Fi networks. • Identity Monitoring: Get alerts and advice if your personal info is leaked. • Reverse Number Lookup: Shows caller details when you enter a U. S. number. Requires setup; the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. To remove the service entirely, you must cancel within ATTActiveArmor or via myAT&T, after your iTunes subscription period ends. To manage your AT&T Active Armor Mobile Security (“Active”) subscription, go to iTunes. May not detect all compromises or leaks of your personal data. • Reverse Number Lookup. Requires download of ActiveArmor App & acceptance of terms of service and a compatible device running iOS13+. Limited to 200 queries per user within 24-hour period. Requires activation. • Caller ID. Eligibility: Consumer and business wireless accounts with eligible service and AT&T HD Voice-enabled device. Does not work when using certain video streaming apps or Wi-Fi calling on certain devices. • Identity Monitoring. Must be in AT&T HD Voice coverage area to be alerted to caller name and location. • Safe Browsing. Payments are nonrefundable (subj. to applicable law). Public Wi-Fi Protection. Up to 200 queries per user within a 24-hour period. • Safe Browsing: Avoid suspicious sites – surf the web safely. Subscription automatically renews and your account will be charged $3. 99 unless auto-renew is turned off at least 24-hours before the end of the current period. Once your Advanced subscription is canceled, you will be downgraded to the basic, free version of ATTActiveArmor .