Kayako Classic app not working? crashes or has problems?

Kayako Classic Status

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This app for Kayako Classic users. Using the new Kayako? Search for our new app
'Kayako'.


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Common dislikes about Kayako Classic app

- HTML doesn't seem to work in the app even though it's enabled in the helpdesk.

- The app crashes when trying to view the details of a ticket.

- The app freezes when trying to open a ticket or download it.

- The app doesn't work on iPad iOS 13.3 or iPhone iOS 13.3.

- Tickets show all the HTML coding making them almost impossible to read.

- The app is nearly useless due to bugs and crashes.

- The app locks up and is unusable.

- The company has been unable to provide a working app since iOS 13 came out, and there have been no updates in over a year.



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Common Kayako Classic Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kayako, developers of Kayako Classic.


100% Contact Match

Developer: Kayako Support

E-Mail: [email protected]

Website: Visit Kayako Classic Website

60% Contact Match

Developer: Kayako Support

E-Mail: [email protected]

Website: Visit Kayako Support Website



About this app

Kayako Classic for iOS lets you take your customers with you so great customer service can continue - even out of the office.  Kayako Classic has been built from the ground up for speed and usability, with a cleaner, clearer look.  Agents and managers can stay connected to their Kayako helpdesk and keep their finger on the pulse.  Featuring a vastly improved search function, ticket starring and offline caching, staying in touch with your customers has never been easier.  KayakoClassic for Kayako Classic users. Using the new Kayako?  Search for our new app 'Kayako'.  Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.  Kayako Classic for IOS requires Kayako 4. 60 or later. 



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