Contact Truist Commercial Support
Company Name: Truist Financial Corporation
About: Available to Truist commercial and corporate clients who have services available
through Truist Commercial Online and Truist Digital Treasury.
With the
Truist Commercial mobile app, you can safely and securely access deposit account
transactions and balances, and approve payments and transfers at anytime from
anywhere.
Truist Commercial Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Truist Commercial. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Truist Commercial. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
They had years to get this right.
by Stuart779
I can sign in on web but not in app. On the web I can’t pay bills because it says I have cross site tracking clickers but I have them all turned off. Considering the years it took to go through, I had hoped that Suntrust’s digital services would improve with the merger but they just put the ugliest purple lipstick all over the existing app and website. I had hoped their retail services would improve but instead they shut down a ton of branches, and make it harder to in person bank. Sure there would be overlap and branches would be closed but instead of closing half it seems like the closed 80%. Have been with suntrust and since 1986 so have a long history with them and used to love the customer service. I understand that advances in technology change the way we bank, but if customer service is gone and personal branches are gone, it leaves the app. This might be an optimal time to go switch over to the monolithic red and blue who have incredible digital and still a lot of branches. Just hate doing it.
Can’t sign in like everyone else.
by Bullyman23
Suntrust users switched over to Truist on Monday 2/21. Five days later and STILL won’t allow me to sign into commercial app like everyone else says, even though I can sign into web site with no issues. Customer service acts surprised that this is an issue, as if.
This transition has been going on for a year or so, and this is the way the rollout goes? Time to switch banks.
Unable to login as well!
by Zizzy Zoo
Same issue apparently as many users. Can not login in on the app, but able to through the website on a laptop. Extremely frustrating and call times to get help are at 45min! Running a business is hard enough without this added headache!
Have a Problem with Truist Commercial? Report Issue
Why should I report an Issue with Truist Commercial?
- Pulling issues faced by users like you is a good way to draw attention of Truist Commercial to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Truist Commercial customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Truist Commercial.
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