Contact FamZoo Family Finance Support

by VeroMal

The idea behind the app is good. I have no problem paying money for the services that this app said I would receive. The ability to manage my kids money and teach them financial skills was exactly what I was looking for. However, the app is so complex. I downloaded the app doesn’t show that I have cards activated. It just shows the set up. The pictures show a very simple user face, but the actual app takes me directly to the website. Instead of an app like pictured it’s the mobile website. Everything is tiny it’s super hard to navigate. It’s just totally inconvenient. It’s enough for me to cancel the cards. The only thing that would make me keep it is the fact that you can set up direct deposit to these cards and I already paid over $100 for them. It was a toss up for me between this and another app, I came to this one because it was the better of the 2 in features but the difficulty in usability is enough for me to eat the money i lost and never open the app again.

by Sophia's Comment

I haven’t been using this for long, but this far it has been great! I set up cards for myself as the primary funder with cards for gas, groceries, (birthday and Christmas) gifts, and spending money. My fiancé has a card that we are using for his “allowance” to track & control his spending; and my daughter has a card that I load her allowance onto for chores. I’m still working on figuring out the ins and outs of the IOU accounts, but I think those will be beneficial too, especially when my daughter wants to buy something or save up for something. So far we’ve used it primarily to gauge our spending each month - I load a certain amount each week onto each card, and we can tell at the end of the week how much we’ve spent in each category and how much we have left over. It’s really been helpful to see what we are spending and where, and adjust our budgets accordingly. It’s also helped us get more motivated to save and pay off debt because the money that is left over from each category gets put towards our emergency fund and our debt. I’m excited to see where we are in a few more months and beyond. Thanks!!

by PTgamer121

We were looking for a way for our kids to manage their own money and have their own debit cards. But when I started looking into it, both are too young to get a debit card from our bank. This was the perfect solution. All money on the kids’ cards is loaded from the parent account, so I know exactly where the money is at all times, can move money between accounts easily, and can see what is being spent. The only thing that was a bit of a pain was loading money to the parent card. I didn’t want to set up an automatic direct deposit from my paycheck, but adding money via my PayPal account took nearly a week for the funds to get to the parent card (this appears to be a PayPal issue not a FamZoo issue, but either way it was annoying), but once I got Apple Cash set up, it takes just seconds. Now the kids can use their own debit card to make purchases. And the card will not allow you to overdraw the account. So no worries about going into debt or racking up overdraft fees. If they don’t have the funds, the purchase can’t be made. The price to set up the FamZoo accounts and get the cards was very reasonable. We got a debit and a savings card for each child and encourage the kids to split their deposits so some money goes into each account. It has worked really well for our family.